Pinnacle Hospitality Systems can provide your restaurant with a wealth of options to automate your business and increase your profit margins.
Learn More Watch The VideoPinnacle will improve the operations of your sports bar by integrating the bar service and table service to provide a complete sports bar solution.
Learn More Watch The VideoFrom independent restaurants to chain restaurants, Pinnacle has the solution to fit your needs and budget.
Learn More Watch The VideoPinnacle Hospitality Systems offers complete turn-key packages for the frozen yogurt industry. Our Calypso yogurt shop solution has an easy to learn touchscreen interface and is scalable to handle single or multiple locations.
Learn More Watch The VideoPinnacle can configure a complete stadium/arena hospitality solution by providing the necessary hardware and software to manage bars, quick service, accounting, inventory, and even provide a wireless ordering system to cater to your skybox clientele.
Learn More Watch The VideoPinnacle leverages the power of POSitouch to provide you with the ultimate in bar management software capabilities.
Learn More Watch The VideoPinnacle’s point of sale systems are easy to train employees with and will simplify your business operations and decrease the amount of time a customer must wait, which will lead to a good reputation and fun atmosphere for many years to come!
Learn More Watch The VideoPinnacle can configure a complete Bowling Center hospitality solution by providing the necessary software to manage bar area, quick service, accounting, inventory, and even a wireless ordering system to cater to all of your clientele.
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August 2004 Pinnacle Newsletter
Surrounded by weeping oaks, a bubbling fountain, and a beautiful courtyard, the Enzian Theater in Maitland, Florida has become more efficient in the year since they started using their POSitouch system. The faster service gives theater goers more time for holding hands, thanks to the four wireless handhelds and bar terminal, which process orders, manage the inventory and schedule staff.
The Enzian Theater is central Florida's only full-time, nonprofit alternative cinema. Founded in 1985, the dinner theater seats 250 people for 2 shows a night, and 4 shows on weekends. They serve a complete, prepared to order, menu. Kat Quast, General Manager says, “We have a different dining environment. All our quests arrive at the same time. We have to take their orders and complete their service in 1 hour, in the dark. We decided to use a POS system to speed up our food service.”
Kat explained their choice of Pinnacle and POSitouch stating, “The handhelds provided lighting for the servers in our dark environment. Because the servers don’t leave the floor, the ordering and food preparation is faster. With POSitouch, we do our inventory on the handheld, which is automatically uploaded to the back office system, eliminating the need for double entry. The inventory reports provide food cost accountability. The handhelds and bar terminal use the same screen, eliminating the need to learn 2 different systems. POSitouch, from Pinnacle, was the best system at the best price, that had all the key elements we needed.”
Kat continues, “Our installation was relatively painless. There was initial resistance from the staff, which lasted 2 weeks. Now they can’t live without it. It has lightened their work load and helped increase tips. The servers, food runners, and bar personnel are now a highly functioning unit, with less squabbling. We have instituted a tip sharing structure.”
“The support we have received from Pinnacle is good. We have no problem reaching them, and they arrive in 1 to 2 hours with replacement parts.”
“All the feedback from our guests has been positive. They agree that our service is better and faster. The POSitouch system has allowed us to reach our goal of making our guests’ experience the best that it can be.”