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Alabama Restaurant POS System

Quick Service Restaurant

Pinnacle Hospitality Systems can provide your restaurant with a wealth of options to automate your business and increase your profit margins.

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Tampa Restaurant POS System - The Rack

Sports Bar

Pinnacle will improve the operations of your sports bar by integrating the bar service and table service to provide a complete sports bar solution.

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Orlando Restaurant POS System - Flippers Pizza

Pizza

From independent restaurants to chain restaurants, Pinnacle has the solution to fit your needs and budget.

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Yogurt Shop POS

Yogurt

Pinnacle Hospitality Systems offers complete turn-key packages for the frozen yogurt industry. Our Calypso yogurt shop solution has an easy to learn touchscreen interface and is scalable to handle single or multiple locations.

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Jacksonville Stadium POS System

Stadium

Pinnacle can configure a complete stadium/arena hospitality solution by providing the necessary hardware and software to manage bars, quick service, accounting, inventory, and even provide a wireless ordering system to cater to your skybox clientele.

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Miami Bar POS System - Mojito Bar at Havana

Nightclub

Pinnacle leverages the power of POSitouch to provide you with the ultimate in bar management software capabilities.

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Pensacola Restaurant POS System - McGuire

Irish Pub

Pinnacle’s point of sale systems are easy to train employees with and will simplify your business operations and decrease the amount of time a customer must wait, which will lead to a good reputation and fun atmosphere for many years to come!

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Bowling POS System

Bowling

Pinnacle can configure a complete Bowling Center hospitality solution by providing the necessary software to manage bar area, quick service, accounting, inventory, and even a wireless ordering system to cater to all of your clientele.

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June 2011 Newsletter

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  June 2011 Pinnacle Newsletter

Customer Spotlight: POSITOUCH AND KITCHEN VIDEO UNITS ALL ARIE! FOR REGGAE SHACK CAFÉ


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Reggae Shack Cafe

Reggae Shack first opened its doors in 2003. Owner Omar Oselimo received his degree from Johnson & Wales University and was visiting Gainesville on unrelated business when he spotted a vacant site for lease. He immediately recognized great potential for the space and decided to put his degree 

and restaurant experience to use. The Shack serves authentic Jamaican and vegetarian fare, employing traditional Jamaican cooking techniques and incorporating authentic spices that honor Jamaican cultural heritage. Their signature dish is the traditional Oxtail, using only the most tender cuts that are slowly cooked in a special blend of herbs and spices, a legendary dish in Gainesville. 

Pinnacle customer since 2010, Reggae Shack utilizes the POSitouch Restaurant POS and the Video Camera Surveillance system. The kitchen is equipped with Pinnacle's J2 wireless terminals, which display detailed order information, like the time the order was placed, the total number of orders and more. These terminals not only eliminate the cost of ink, ribbon, paper and printer maintenance, they offer a green alternative to transaction processing and allow staff to maximize production. 

"POSitouch is very user-friendly and the reporting features gives us a unique view of our business and helps make us more profitable," says Arpita Oselimo, Omar's wife. Omar explains, "We love the remote access to our video camera system. It allows us to see what is going on in our business even when we are not there." 

Reggae Shack Café is located at 619 W University Ave, Gainesville, FL right across the street from Central Florida Office Supply. They are opened everyday from 11AM-10PM 352.377.5464

For more information on Reggae Shack, call 352.377.5464. For more information on Florida restaurant POS systems, contact Pinnacle Hospitality Systems at 800.771.7100.

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Featured Product: Mercury Payment Systems

Mercury Payment SystemsMercury Payment Systems (MPS) is intelligent technology that makes payment processing quick and easy for thousands of restaurants. With extremely competitive rates, MPS will examine your current rates to show you where you can save. MPS offers integrated payment processing for your POS. The MercuryView web portal features real-time transaction reporting, daily deposit details, authorization outage protection and provides merchants with over 35 report options, intelligent data and business management tools. MPS supports all major credit cards, PIN debit, EBT and check cards. 

Mercury Payment Systems offers a full host of "fresh thinking" services to help streamline business operations. Build your brand and improve your customer's experience with the cutting edge Gift Card solution that can help generate new revenue. The Express Program is a no-cost, simple solution that provides all of the basic ingredients for gift card success: great looking cards with your logo, point-of-sale merchandising, real-time web reporting and free gift card processing. Choose one of several card designs, send in your logo and you will receive your complete gift card package within a few weeks from proof approval. Custom cards are also available. 

Getting started with Mercury is easy. Just call us at 800.771.7100 and we can get the process started for you.

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Product Spotlight

Sundrop Mobile.Social.Local.Sundrop Mobile is a mobile marketing and loyalty solutions provider pioneering the "Social POS." Sundrop's "card-less" mobile loyalty program, loyalTXT™, uses a consumer's mobile number as their "loyalty card," text messaging with email for data collection and communication, and seamlessly integrates social media and location-based services. Sundrop introduces merchants to their customers by helping merchants rapidly build large, opt-in customer databases at the point of sale and then enables merchants to market to these customers with targeted SMS text, email, voice, and social media communications while fully measuring the ROI of every campaign. 

LoyalTXT is a customer loyalty program that uses your customers' mobile number as a replacement for plastic loyalty cards. During checkout, customers provide their mobile numbers or email address to the clerk who enters it into the Point of Sale terminal. LoyalTXT will then immediately text the customer requesting an email address and emails the final registration form. All data is collected from consumers out of the checkout queue, so it's fast enough even for Quick Service Restaurants to use! 

Sundrop integrates directly with all three of our signature POS Software products…POSitouch, Dinerware and Calypso.

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Employee Spotlight - Larry Lazar

Project Manager

Larry Lazar, Project Manager

Larry is a project manager who has been with PinnacleHospitality Systems for over 4 years. His main responsibilities are to program and install new systems for clients and train the customer and employees on how to streamline their operations by using one of our POS software solutions. Larry has been integral in some of our key chain accounts by traveling out of the area to make sure the installations are done properly and the customer is set up for success with their new POS system. When not working with a new site, Larry is in our support center making sure our existing customers base is taken care of when they call in with any questions or issues.

When not at Pinnacle, Larry enjoys spending time outdoors with his wife and 3 children. He is a huge sports fan and loves going to Dolphins and Heat games.

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DID YOU KNOW? 

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POSitouch: Did you know POSitouch can help eliminate some credit card processing fees? One Pinnacle customer was processing about $1 million in credit card sales, with server tips making up roughly 20 percent, or about $200,000. At an average processing rate of 3 percent, the customer realized he was losing $6,000 per year on fees that are typically passed onto the server. By implementing POSitouch's "Tip Retainage" feature, you can keep this profit in house.
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Dinerware: Did you know You can customize the content of the receipt that you present to the customer? Our system allows you to personalize receipts, with options to show or hide discounts, voids and other information. Add a custom message to the top and bottom of the receipt instead of the standard "Thank you for visiting!" Take it as an opportunity to market for repeat business by offering discounts, like "bring this receipt in on next visit for $1 off". Or, let customers know about other services your business offers, like "Call us for all your catering needs at 555-1234" or "Order online". With Dinerware, you have the creative freedom to promote anything you wish with the touch of a button, all from any terminal at any time.
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Calypso: Did you know We now offer an integrated DVR camera surveillance system? Protect your business with reliable surveillance of your establishment, assets and patrons. Search and review video footage of your establishment anytime and anywhere online. Our technology is also compatible with smartphones, so you can view live video through your iPhone or Windows phone. For more details, contact our experts today at 800.771.7100.
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w Pinnacle's Newest Clients Include:
  • Another Broken Egg Cafe'
  • Tallahassee, FL
  • Anthony's Coal Fired Pizza
  • Carle Place, NY
  • Barrio Latino
  • Coral Gables, FL
  • Brucci's Pizza
  • Jacksonville, FL
  • Cody's Original Roadhouse
  • Tampa, FL
  • Flippers Pizzeria
  • Winter Springs, FL
  • Giovanni's Italian Restaurant
  • Daytona Beach, FL
  • Hurricane Patty's
  • Flagler Beach, FL
  • Italy in the Isles
  • Islamorada, FL
  • Jack's Family Restaurant
  • Munford, AL
  • Largo Seafood Grill
  • Miami, FL
  • Mangia Bevi
  • West Palm Beach, FL
  • Miss Yip Downtown
  • Miami, FL
  • Pa' Degennaro's
  • Lauderdale by the Sea, FL
  • Polo Norte Kendall
  • Miami, FL
  • Ryuu Japanese Steakhouse
  • Tampa, FL
  • Splitsville
  • Fairview, TX
  • The Stage
  • Miami, FL
  • SteviB's
  • Appleton, WI
  • SteviB's
  • Kathleen, GA
  • SteviB's
  • Stockbridge, GA
  • Sustain
  • Miami, FL
  • Tony Saccos
  • Novi, MI
  • Wings U
  • Tuscaloosa, AL
  • Yogurt Mountain
  • Anderson, SC
  • Yogurt Mountain
  • Atlanta, GA
  • Yogurt Mountain
  • Charleston, SC
  • Yogurt Mountain
  • Clarksville, IN
  • Yogurt Mountain
  • Clearwater, FL
  • Yogurt Mountain
  • Charlotte, NC
  • Yogurt Mountain
  • Fort Myers, FL
  • Yogurt Mountain
  • Greenville, SC
  • Yogurt Mountain
  • Greenville, SC
  • Yogurt Mountain
  • Lakeland, FL
  • Yogurt Mountain
  • Little Rock, AR
  • Yogurt Mountain
  • Memphis, TN
  • Yogurt Mountain
  • Raleigh, NC
  • Yogurt Mountain
  • Tampa, FL
    ::Contents::
  • New Clients
  • Employee Spotlight
  • Helpful Hints
  • ::Products::
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