Kobe Japanese Steakhouse and Sushi Bar of Florida has partnered with Pinnacle Hospitality Systems to implement turnkey business and customer service methods. The chain restaurant has opted to incorporate POSitouch point of sale solutions into their locations including Altamonte Springs, Longwood, Kirkman Road, International Drive, Lake Buena Vista, Kissimmee, Clearwater and Tampa Florida.

Kobe Steakhouse personalized their POSitouch business solution to include table seating management, enterprise data collection, accounting interface, inventory control known as icontrol, labor scheduling, gift card software, credit card authorization, and 24/7/365 help and support provided by Pinnacle.

With all of these options in place, Kobe steakhouse will eliminate employee error, streamline communications between front and back of the house, decrease ticket times and customer wait times, bolster customer service and save countless hours they would normally have spent on labor scheduling and inventory tracking. The restaurant chain can now use those saved hours to focus on future business expenditures and growth, taking pride in the fact that their customer service will always be kept at the best of standards with their POSitouch touch screen point of sale provider.

Flannigan’s restaurant chain has selected Pinnacle Hospitality Systems to integrate point of sale technology into their business operations.  Pinnacle Hospitality Systems provides turnkey customer solutions and automates the hospitality industry resulting in streamlined daily business dealings, reduced overhead costs, reduced labor costs, increased employee accountability and many more features.
Pinnacle combines software, hardware and a top-notch service team available 24 hours a day, 7 days a week, 365 days a year for your hospitality based business.  Pinnacle understands that hospitality businesses are open on holidays and late into the nights, and our service team is ready to serve those needs at any time required, because the last thing your business needs is to have to wait for service while trying to provide your best service.
Pinnacle has worked closely with Flannigan’s from the design process all the way through installation and training.  Pinnacle’s point of sale touch screen technology will create an enterprise solution for Flannigan’s with complete business consultancy available for their chain restaurant POS system.

Fast paced may be gaining momentum as technology evolves to accommodate even faster methods of order taking, and the hospitality industry is picking up on what is being put down.

Polls suggest that customers are not only interested in alternative forms of placing orders, but prefer them.  The days of ordering by fax are dwindling and soon to be overtaken by orders via internet, text messaging and hand held devices.  It is at present quite commonplace for a company to order lunches online and have them delivered, and people are catching on.

Ordering online or via text is faster, and eliminates errors associated with speaking over the phone or mishearing. This novel idea places the responsibility of order accuracy on the customer, freeing the employees to provide a new standard in service efficiency.  It is all about decreasing transaction times and customer waits in today’s high tech and fast paced frame of living.