Monthly Archives: November 2008

POSitouch Hotel solutions

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Positouch POS system is your solution to your hotel point of sale business needs.  Our robust solution has the capacity to configure your solution by interfacing POSitouch Table Service in the hotel restaurant with your hotel’s property management system.

POSitouch’s Table Service allows hotel restaurants to function at optimal levels.  Options and features include a banking system that can be operated by a server; or simply charged to the room.  Checks can be split quickly and easily.  Through POSitouch, management is able to track voids easily to account for all items entered into the system.

The point of sale system was designed specifically for the hospitality industry.  It is for that reason POSitouch products eliminate not only errors, but also frustration caused by time-consuming tasks such as labor management and scheduling.  POSitouch POS system provides a touch screen layout that is easy to use and to train employees on.  It is simple to enter the table number or select the table from a picture to begin order entry.  Flexible menu and price functionality allow you to configure by workstation, day of week or time of day-ideal for happy hours!

Bar tab capabilities include credit card pre-authorization and tab functionality via name assignment.  The system features automatic system redirection, and even times frozen drinks to come out perfectly with non-frozen drinks!  You can change routing schemes at any time.  The freedom and simplicity provided by POSitouch POS systems allows you to focus on what matters-the future of your business ventures.

Contact Pinnacle Hospitality Systems today to discover how a restaurant POS system in Florida or Alabama can improve your bottom line!

The Brickhouse casual dining in Deland Implements Dinerware POS systems

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Downtown Deland, Florida, home of Stetson University is hopping. The Brickhouse is a three million dollar a year operation that has to rely on a dependable restaurant point of sale system with great support.  The right restaurant POS system will create a casual dining experience that is both seamless and flawless.

“We were long time Aloha users and finally got tired of the aggravation we were going through  trying to manage the system and  getting support from their company. We heard about the Dinerware restaurant POS system and decided to take a look at it. It was very easy to learn and train my staff to use. The system was very user friendly and had the functions we were looking for to help us keep an eye on profits. Our sale person checks in on us regulary to see how things are going. That really means a lot to us as business owners since we never had that kind of support from anyone else. We are currently in the process of purchasing franchised eateries and we will definitely recommend Pinnacle Hospitality Systems and the Dinerware POS System to other hospitality based businesses.” -Bill & Frank Jennings, Owners/Entrepreneurs

Dinerware is a powerful, streamlined POS System that can help you succeed.  Dinerware’s powerful list view allows users to work on multiple checks simultaneously.  Users of Dinerware can build menus quickly and also change their pricing, add new items, or change the daily special.  Dinerware keeps customer wait time at a mininmum through technology and ease of use, eliminating unnecessary steps.

Reports are generated and utilized easily-pull sales reports immediately with no end-of-day.  Users of Dinerware POS systems enjoy product mix reports, payroll labor reports with flexible tip declaration options, and detailed reports on voids, discounts, transactions and tender types.

Contact Pinnacle Hospitality Systems today to learn more about what Dinerware restaurant POS systems can do to improve your bottom line!  Pinnacle is the premiere restaurant POS system provider in Florida and Alabama.

Downtown Orlando Marriott picks Pinnacle for Dinerware POS

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After careful evaluation of competitors Radiant Aloha, Micros, Digital Dining and Future POS Marriott chose restaurant pos system provider Pinnacle Hospitality Systems to implement Dinerware point of sale systems.  When asked what the key deciding factors in the final decision were, Marriott said ease of use and cost of total ownership are what swayed their decision and impressed them the most.  Dinerware POS systems are designed to allow hospitality based businesses to run daily operations in a timely and effortless manner, with virtually no errors and superior employee accountability.

“Things have never been easier to manage and control than with the Dinerware point of sale system. We can manage three different restaurants revenues within the hotel and charge to rooms as well through our property management system, which is interfaced seamlessly to the Dinerware POS system. We felt so comfortable with the system within two days that  we were able to go live. We ended up going live on opening night of the Orlando Magic’s first game. We usually ring 10-12 thousand dollars between 5pm-7pm before the game, since we are located right next to the Amway arena where the team plays. Pinnacle Hospitality Systems have shown nothing short of excellence in service and support. They are very honest company which delivered as promised.”

Thanks Marriott!  We look forward to a bright future and many successes through our partnership.

Pinnacle delivers the closest local available service for Florida and Alabama

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By James Clark – Florida Restaurant and Lodging Association Allied Council Board Member.

Pinnacle Hospitality Systems– The preferred restaurant POS provider and BB Partner of the FRLA – truly covers Florida and Alabama with seven regional offices- six of which are in Florida. Several other restaurant POS companies claim statewide service, but it is from a single location and sometimes from out of state. Radiant Aloha and MICROS are the in all regions, but you must deal with four or more different companies with different policies and priorities.

With Pinnacle’s products, including Dinerware restaurant POS, POSitouch restaurant POS, IControl Enterprise, QuickBooks interface, ADP / Payroll Interfaces, Intergraded Inventory or Ice Monitor video surveillance systems you work with the same company that sold you the system for service throughout the region. Pinnacle Hospitality Systems is a company that is vested in your success. These systems are mainly used as restaurant POS, quick service POS, pizza delivery POS, nightclub POS, hotel POS, country club POS and web based enterprise and business intelligence systems.

Pinnacle’s Southwest Regional office in Ft. Meyers covers Marco Island, Captiva, Naples, Bonita Springs, Cape Coral, Port Charlotte, Sarasota and Bradenton.  The Western Regional office in Tampa covers St. Petersburg, Clearwater, Brandon, Largo, Dunedin, Palm Harbor, Spring Hill, Plant City, Lakeland, Brooksville, Inverness, Winter Haven, and Punta Gorda.

The Central Regional Office in Altamonte Springs covers Orlando, Kissimmee, Oviedo, Ocoee, Winter Park, Winter Garden, Sanford, Deland, Deltona, DeBary, Leesburg, Mount Dora, Daytona Beach, Ormond Beach, Port Orange, New Smyrna, Titusville, Melbourne, Palm Bay, Palm Coast, Merritt Island, Cocoa Beach, Flagler Beach, Ocala, Winter Garden and Clermont.

The Northeast Regional Office covers Jacksonville, St. Augustine, Gainesville, Tallahassee, Fernandina Beach, Lake City, High Springs, Starke, Live Oak and Palatka in Florida. In addition, St Mary’s, Waycross and Valdosta, Georgia are covered.  The Northwest Regional office covers Pensacola, Ft. Walton Beach,

The Pinnacle Headquarters’ and Southeastern Regional office covers Fort Lauderdale, Miami, Boca Raton, Delray Beach, The Florida Keys, Key West, Largo, Marathon, Homestead, Miami Beach, Hollywood, West Palm Beach, Jupiter, Stuart, Port St. Lucie, Vero Beach and Kendall.  The Alabama Regional Office is in Birmingham, Alabama. It covers the northern and central part of the state.

If you are in Florida, Alabama, Southern Georgia or Southern Mississippi Pinnacle has 24/7/365 help desk software support and on site hardware support. Pinnacle also handles the Bahamas, Puerto Rico, and the Caribbean.

Sports Bar Restaurant POS Solutions with Pinnacle Hospitality Systems

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Through POSitouch Sports Bar Solution Pinnacle leverages the power of POSitouch to provide you with the ultimate in sports bar management software capabilities. In the fast-paced hospitality industry, a sports bar and grill can often be one of the fastest.

Sports themed restaurants often become a popular hangout for repeat business, making it crucial to ensure they have an enjoyable visit-EVERY VISIT.  Restaurant POS systems provide the industry leader in organization, management, security, surveillance and much more when it comes to providing outstanding customer service.

With a point of sale system implemented into your sports themed restaurant the flow of your business will have no effect on your ability to keep up with it!  Peak hours are no longer a problem, and mistakes are virtually eliminated with features designed specifically for your purposes.  With POSitouch point of sale systems for example, tabs can be started with the swipe of a customer’s credit card-and the name is generated for you.  Multiple checks can be cashed at once, and employees are able to consolidate like items for a quick count.  Detailed drink recipes are available for both view and print, and two quick key strokes will order an item and cash out a check with POSitouch, the fastest in the restaurant POS industry.

Automatic exception alarms inform management when a cash draw has reached a pre set limit of cash sales.  The security and peace of mind provided by POSitouch point of sales systems includes a rolling minimal date of birth on the touch screen display terminal-eliminating employee guesswork!  Priority printing of items in the requisition ticket allow for frozen drinks to print first, saving timing guesswork and issues for your staff and providing superior service for your patrons.  Contact Pinnacle Hospitality Systems today to learn how a point of sale system can improve your quality of service and your bottom line!

Bokamper’s Sports Bar & Grill chooses Pinnacle Hospitality Systems

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Former Miami Dolphins linebacker and legend Kim Bokamper has opened a sports themed bar and grill in Plantation, Florida called ‘Bokampers’.  Bokamper’s has chosen to partner with Pinnacle Hospitality Systems for their restaurant POS needs. 

Bokamper’s is utilizing POSitouch point of sale systems to streamline business operations and continuously improve their bottom line.  POSitouch restaurant POS systems track inventory, generate reports and create accountability for every aspect of operations.   Bokamper’s will soon implement Ice Monitor digital surveillance for industry leading loss prevention and protection.

Bokamper’s Sports Bar and Grill offers an inviting and state of the art venue for sports fans and friends to enjoy great food, live entertainment and quality service.  There are 50 high definition flat-screen plasma televisions as well as 2 over-sized projection screens so that fans never miss an angle or a play while visiting Bokamper’s! 

Bokamper’s opened its doors on September 26th and has enjoyed a great deal of success and rave reviews so far.  Locals, visitors, Miami Dolphins cheerleaders and even Miami Dolphins head coach Tony Sparano frequent the establishment for the game day experience.  Owner/operator Kim Bokamper said:
“People walk in and they see all of the t.v.’s and the smiling faces of my staff and they feel welcomed.  We have a talented kitchen staff, good quality food and entertainment-it feels good to make people happy.  Bokamper’s is one of the nicest sports bars in the area and we are very pleased.”

Owner/operators Kim Bokamper and Noel Cullen are both thrilled with Pinnacle Hospitality systems as their point of sale provider, and said they would recommend them to any hospitality-based business interested in controlling their business and building for the future with ease.

You are only as good as your tech support

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When you are making the important decision of selecting a point of sale system and provider, the first thing to analyze is their level of service capabilities.  Even the most technologically advanced restaurant POS system is rendered useless with no tech support or skilled service provider standing behind it to ensure its continued operational success.

Pinnacle Hospitality Systems is the premiere restaurant POS system provider for the hospitality industry in both Florida and Alabama due in large part to their award winning tech support and customer service capabilities and standards.  Pinnacle Hospitality Systems offers a full service help desk for 24/7 technical support as well as a team of highly skilled mobile technicians available to come to your business and correct any problem that may arise with your POS system and interfacing hardware and software.  Pinnacle knows that things can and will go wrong, and for this reason supplement our products with top of the line support service available anytime you need it.

Your restaurant point of sale system is an investment in your future, and is proven to produce a return on investment.  Pinnacle Hospitality Systems is always available to keep your investment operating seamlessly to ensure the future development and wealth of your hospitality based industry.  We provide a full service help desk available 24/7 /365 with live support; you will never be greeted by an answering service in your time of need.  Our help desk includes available support in Spanish as well.

When you choose Pinnacle Hospitality Systems as your point of sale provider, you are choosing the best in service and functionality of your hospitality based business.  Our technicians are available on call 24 hours a day, 7 days a week and 365 days a year because we know that your business depends on the holidays and cannot afford lengthy time down for repairs and tweaks.