Monthly Archives: January 2009

Fast Casual Dining Solutions

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Pinnacle Hospitality Systems provides the industry standard in restaurant POS technology.  Through a scalable restaurant POS solution, Pinnacle brings reliability to the table for clients of any size.  Industry insiders designed the POSitouch Quick Service software, to effectively streamline the chaotic hospitality industry while simultaneously increasing bottom line profits.

Core components of the solution include:

• Intuitive Color touch screen guides users through the menu quickly
• Optional split screen allows you to expedite the packing process
• Color kitchen video displays are fully integrated
• Options for sending to displays include, real time “on the fly”, one touch delay, one item delay and upon order confirmation
• Route orders and compile like orders for product preparation
• Optional item consolidation
• Display prioritizes main items and modifiers
• Summary mode is available
• Orders can be bumped when complete by either using the bump bar or the touch screen
• Drive thru can be operated with single or dual windows
• Ability to recall and park orders that are not completed
• Project what products to order based on past-experience for preparation
Add-on peripherals include:
• Receipt printers
• Coin change dispensers
• Scales
• Drive-thru order confirmation screens
• Security camera systems

When you are ready to learn more about a high functionality solution to your Quick Service restaurant POS needs, contact Pinnacle Hospitality Systems and let us show you where you can redirect money toward your bottom line profits.

POSitouch works to expedite Quick Service chain restaurants

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With the economy in a fragile condition, there is a shift occurring between casual restaurants and quick service restaurant chains.  Casual and high-end restaurants are reporting losses, while quick service restaurants are reporting the opposite.  Quick service restaurant POS systems are the solution to effortlessly managing the dramatic increase in business.

The reason for these findings is that patrons are opting to spend less, and cut out perks they deem excessive, such as tipping a server.  For this reason, people are opting in increasing numbers to frequent quick service establishments at a higher frequency than fine and casual dining restaurants.

With the added traffic to the already fast-paced quick service industry, it is indispensable to ensure that your quick service pos system is working for you, with the most cutting edge technology available in the industry today.  POSitouch restaurant POS systems are ideal for the needs of a fast-paced quick service industry, and provided conveniently by Pinnacle Hospitality Systems.

Pinnacle Hospitality Systems can personally tailor a restaurant POS system to meet the unique needs of your fast food restaurant chain or other hospitality-based industry, increasing your customer service capabilities and therefore your bottom line profits.  POSitouch is a scalable solution that can be used as a reliable solution for clients of all sizes.  POSitouch was designed by hospitality industry insiders, to streamline daily operations and increase your overall return on investment.

Mobile food safety through a restaurant POS system

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Food safety and quality is absolutely critical to any restaurant or hospitality-based business, and is required by law to be implemented.  An ideal solution to monitor the safety of the food served in your hospitality-based business is to adopt Hand Held Terminals equipped with Temp Probe.

Pinnacle Hospitality Systems can show you how you can improve the process of data collection, dramatically improve associate efficiency, and easily access labor scheduling information with a hand held terminal for your restaurant POS system.  A mobile restaurant POS terminal integrates test results automatically, with back end systems in place to alert when problems are detected.  A hand held POS device dramatically improves associate efficiency by eliminating common issues such as employees having to wait in line to use a touch screen monitor, and having to re-visit a table if an item is 86-ed.

Customers love the speedy service, quality items and flawless efficiency provided by a mobile POS device.  The device also enables a manager to be on the store floor rather than in the office, which also works to increase associate productivity.  The system is also complete with management alerts from POS.store reporting, such as inventory status reports.  Updated inventory and other reports are a measure to ensure food quality and safety within your hospitality based business.

Mobile Manager

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With a wireless restaurant POS system, your manager becomes mobile.  A mobile manager is more efficient and effective, which in turn enhances customer experience.  The ultimate goal of any hospitality-based business is to generate revenue, and the level of customer service you are able to provide will seal your financial fate, no matter how good your product may be.  A manager with a mobile POS system is always on the floor rather than the office, which dramatically improves associate efficiency and allows them to be more available to the customers.

With a wireless point of sale system, associates are more productive due to the fact that they can move data to point of decision for managers.  With a handheld POS system, time is not wasted walking around in search of an available touch screen monitor, followed by more time wasted standing in line to use the monitor. 

Touch screen POS systems with mobile capability streamline your hospitality-based business in a multitude of ways.  A mobile POS monitor gives the busy manager instant access to labor scheduling information, and alerts them with store reports, inventory status and more.  Contact Pinnacle Hospitality Systems today to learn more about how to increase your profits through superior customer service.

Wireless restaurant POS options

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From pizza delivery to an outdoor bar or nightclub, Pinnacle Hospitality Systems has the ideal mobile POS system for your establishment.  Incorporating the right wireless solution for your hospitality-based business will speed up transactions, eliminate errors, and dramatically improve customer service standards.

With POSitouch restaurant point of sale systems, you have the freedom to design the fully functional wireless solution that will successfully drive your customer service and performance standards to the next level. 

Symbol handheld computers integrate seamlessly with POSitouch restaurant POS systems, for accelerated service and profits.  Mobile tableside ordering increases table turns by 40-50%, which translates to speedy service, satisfied customers, and more income for your staff.  More customers served at peak times creates a drastic boost to your bottom line profits, setting your hospitality-based business up for a productive and secure future.

Implementing a mobile restaurant POS system has been proven to increase sales by 10-15%, due the time saved by the device more customers are served, therefore more income reaches the bottom line!  The mobile POS system prevents employee errors to create the most pleasant guest experience possible, every visit.

Features of the Symbol hand-held computers include:

• Enhanced PDA-style form factor with optimal performance to operate enterprise-level applications
• Advanced data capture options
• Easy wireless local area network (WLAN) synchronization
• Device level management
• Wireless and security options
• More durable than a consumer-grade PDA
• Voice optimized design (VOIP)
• Choice of PIM and QWERTY keypads

Restaurant point of sale products

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In the hospitality industry, nothing matters more than superior customer service.  To achieve customer service standards that keep clients coming back, the hospitality industry has embraced touch screen point of sale (POS) systems. 

By implementing a restaurant POS system- hotels, country clubs, stadiums, pizza delivery businesses and more can streamline their daily transactions-from the minute a customer places an order down to how long it takes to reach the table.  Timing is crucial in the fast-paced hospitality industry, as people become increasingly accustomed to faster service.  At the same time, consumers are increasingly accustomed to higher service standards, making it vital to incorporate a touch screen POS system into every hospitality-based business.

Through innovative and constantly updated POS software, hardware and products, Pinnacle Hospitality Systems has become the lead distributor in restaurant POS systems.  Regardless of the size of your company, Pinnacle Hospitality Systems will tailor a POS system that is right for you.  Point of sale products such as fully integrated touch screen personal computers, compact EPoS personal computers, and LCD touch screen monitors transform daily operations into a few touches.  Contact Pinnacle Hospitality Systems today to discover how your business can start increasing bottom line profits immediately!

POS system solutions for Bowling Centers

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POSitouch is a powerful point of sale system designed specifically for the hospitality industry.  For this reason, it is the premier restaurant POS system for your hospitality-based business, including restaurants and bars within bowling establishments!

The management and software capabilities provided by POSitouch enable bowling alleys to maintain the speedy customer service their visitors expect, through user-friendly interfaces that enable management and employees to serve up food and drinks with the touch of a button.

Pinnacle Hospitality Systems is the premier provider for Florida restaurant POS systems, and will configure a complete Bowling Center hospitality solution by implementing a tailored point of sale system into your business to manage the bar area at the lanes, any food service areas, quick service, accounting and more.  Systems provide inventory tracking and available wireless ordering technology to decrease customer wait times and workforce efficiency. 

Features of the POSitouch Bowling Center Solution include:

• Rolling minimal DOB shown on screen for required drinking age
• Tabs started by the swipe of a customer’s credit card including name
• Multiple checks can be cashed out at once
• 55 Menu items on one screen with check on display- the most available in the industry
• Left or right handed screens for quick bar tenders access
• Multiple size and color touch points
• Touch points can have bit map pictures for Icon placements
• Consolidation of like items displayed to give the bartender a quick count of items on the check
• Like items can be grouped together on the requisition ticket regardless of order
• Priority printing of items on the requisition ticket allowing for frozen drinks to print first
• Change of shift cash drawers in seconds
• Blind drops with no cash drawer activity
• Cash out reports have the option to be management driven only
• Cash drawer security allowing for only limited functions in order for drawer to be accessed
• Video record of all open cash drawer activity as in No Sale
• Banks can be pre-counted and recorded before start of shift to show total cash only to be deposited less the confirmed bank
• Automatic exception alarms to tell management when a cash draw has reached a pre-set limit of cash sales
• Two key strokes to order an item and cash out the check-fastest in the industry
• Detailed food & beverage recipes displayed or printed at the screen