Monthly Archives: March 2009

Digital Surveillance Makes Your Business Safer, Stronger, and Smarter

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As an industry leader and innovator in the field of intelligent digital surveillance, Pinnacle Hospitality Systems has helped a wide range of businesses in the restaurant and hospitality industries protect their employees and bottom line profits through video surveillance strategies.

The value of implementing restaurant digital surveillance strategies extends well beyond safety issues, to encompass operational, merchandizing, productivity and customer service enhancements.  According to a 1999 study done by the National Restaurant Association, employee theft averages $218 per person on an annual basis. To make matters worse, security experts think that estimate is conservative.

According to the Association of Certified Fraud Examiners, occupational fraud costs the average business $4,500 per employee annually. The total national loss to occupational fraud is over $400 billion, and the restaurant industry claims over 9.5 percent of the total.   This staggering amount can be drastically reduced by installing the proper digital video surveillance system into your hospitality-based business. 

No matter what size your facility or DVR needs are, Pinnacle Hospitality Systems have a solution that will work for you. Our industry-leading DVR systems digitally record video, and provide real-time footage when connected to the internet for access from any location.

Our advanced restaurant DVR systems are available in wired versions and are complete with cameras and all needed components and cables.  Contact Pinnacle today for a free consultation for your restaurant POS needs.

Restaurant Surveillance Systems that deliver

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 Simple installation: The non-intrusive, discreet housing of our restaurant DVR solutions are ideal for retail or public installs. Compact design allows for a quick installation, for minimal business interruption. The AD-420IR features an infinite-axis mount option making 90º wall mounting a breeze.

Check footage anytime: A restaurant DVR surveillance solution has the capacity to broadcast footage online, giving managers and owners the ability to check up on the restaurant or bar at anytime. This is perfect if you need chain restaurant surveillance – you can check up on multiple locations while still off-site.

 Prevent theft: The aluminum cast structure and IP 66 weatherproof rated housing protects the camera during rain, sleet, and snow, while the armor design and crush resistant glass coating deters vandalism and ensures seamless digital surveillance for your hospitality based business.

Decrease fights and violence: Security cameras have the ability to aide in preventing altrications in crowded bars and in the event of violence, help to identify the responsible parties.  This technology can alleviate long legal battles that lack appropriate eye witness reports.

Our digital surveillance solutions are always competitively priced.  Contact Pinnacle Hospitality Systems today to learn more about what a digital surveillance system can do for the future of your hospitality-based industry, visit http://www.restaurantsurveillance.net/ today!

POSitouch cameras Fort Lauderdale

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POSitouch restaurant point of sale technology is a superior solution for your restaurant management systems.  Not only does POSitouch provide a simple yet complete solution to the daily job of running your hospitality based business, it also has the capacity to fully integrate with your restaurant digital surveillance system.

While Aloha and Micros cannot be integrated with a digital surveillance system at this time, there are alternative solutions for restaurants that are currently using Aloha or Micros restaurant POS systems.  POS video integration is a powerful strategy to implement loss prevention techniques into your business.  Creating top-notch employee and product accountability while simultaneously providing the gold standard in customer service is what POSitouch point of sale systems were designed to incorporate and maintain in the hospitality industry.  Often a fast paced and high-energy environment, a restaurant is only as efficient as the POS software and hardware standing behind it.

POSitouch restaurant POS was designed by and is constantly updated by people who know the hospitality industry inside and out, making it function seamlessly.  POSitouch Hardware includes Posiflex, J2 Retail Systems, Powervar, Mercury Payment Systems, IBM, Epson, Capton, Givex, iControl.

Pinnacle Hospitality Systems provides POSitouch restaurant POS in Fort Lauderdale, Miami, Boca Raton, Delray Beach, The Florida Keys, Key West, Largo, Marathon, Homestead, Miami Beach, Hollywood, West Palm Beach, Jupiter, Stuart, Port St. Lucie, Vero Beach and Kendall.  The Alabama Regional Office is in Birmingham, Alabama. It covers the northern and central part of the state.

The Capton Beverage Tracker, your liquor monitoring solution

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The Capton Beverage Tracker is a wireless liquor monitoring system comprised of a spout complete with internal radio frequency identification, a receiver, desktop software and restaurant POS System integration capability. Combined this powerful tool provides the power of a spotter, beverage managers, and an accountant all in one intuitive, cost effective solution for your hospitality based industry.

Beverage Tracker RFID Spout

The Capton Beverage Tracker is wireless, monitoring liquor levels using pour spouts with built in radio frequency identification, allowing the monitoring of liquor without the need to adapt the way your bartenders are comfortable working.  Attach a microchip within each individual spout, and the information is transmitted wirelessly to the beverage tracker receiver.  The information transmitted includes what liquor was poured, how much was ordered and how much was poured-all in real time.
 
Spout Features:

• Wireless spouts are self-contained, including the battery, electronics, transmitter and microchip
• Water and impact resistant
• Available in red or black
• Fits all major brands of liquor
• Free pour accuracy to 1/10 of an ounce
• Engage/disengage switch prevents tampering

Beverage Tracker Recipe Manager

The Recipe Manager POS Integration Module incorporates the pour data captured through the spout and receiver, delivering it to the POSitouch and Dinerware point of sale systems immediately. This seamless integration allows you to effectively monitor common liquor problems as they occur.
 
For a demonstration of how the Capton Beverage Tracker can help you monitor liquor problems and save money, call Pinnacle today at 1-800-771-7100.

Restaurant Management Solutions

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From employee accountability to increasing bottom line profits, the hospitality industry has many bases to cover.  Pinnacle Hospitality Systems has been providing industry standard, computer based business solutions to the hospitality industry since 1989.  Now, with over 1,000 hospitality businesses automated, Pinnacle Hospitality Systems looks forward to the technological changes of the present and future.

From large chain restaurants to small independent operations, Pinnacle Hospitality Systems has the expertise to tailor a restaurant POS system to each business, personally.  Clients of Pinnacle Hospitality Systems include full-service restaurants, quick service restaurants, sports bars, pubs, 24-hour deli operations, cruise ships, hotels, stadiums, arenas, bowling centers, country clubs and more. 

Pinnacle Hospitality Systems understands the requirements of the hospitality industry, and provides only the best in current technology and automation products to keep it operating seamlessly.  Over the years Pinnacle Hospitality Systems has expanded its product line to keep up with current and available technology, this product line includes POSitouch point-of-sale, Dinerware point-of-sale, Integrated Digital Surveillance, iControl Enterprise Management, On-line order entry, Gift Card and Loyalty programs, Northstar Recipe Viewer, J2 Retail Systems, Accounting Interfaces and more.  Contact Pinnacle Hospitality Systems today to learn how to redirect lost profits to your bottom line!

Restaurant Digital Surveillance made affordable

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When making the important decision of implementing a digital surveillance system into your hospitality-based business, there is much to consider.   Pinnacle Hospitality Systems is the industry leader in providing restaurant point of sale solutions, including affordable digital surveillance.  The following lists some of the many benefits of incorporating a digital camera system into your business:

 Easy installation: Available non-intrusive, discreet housing is ideal for retail or public installs. Compact and simple design allows for a quick installation. The AD-420IR features an infinite-axis mount option making 90º wall mounting a breeze.

 Prevent theft: The aluminum cast structure and IP 66 weatherproof rated housing protects the camera during rain, sleet, and snow, while the armor design and crush resistant glass coating deters vandalism and provides effective surveillance.

  Lower fights and violence: Security cameras can help prevent fights in crowded bars and in the event of violence, help to identify the responsible parties.

Check footage anytime: A restaurant DVR surveillance system can broadcast footage over the internet, allowing you to check up on your restaurant or bar at anytime. This is perfect if you need chain restaurant surveillance – you can check up on multiple locations without having to be in multiple places at once.

iControl POS Integration

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In the world of restaurant point of sale hardware and software, Pinnacle Hospitality Systems is the leader.  With 20 years of experience in the fast-paced hospitality industry, Pinnacle Hospitality Systems has a reputation for being the best.

Pinnacle Hospitality Systems knows that in order for your hospitality operations to run smoothly, all systems, both hardware and software, must integrate seamlessly.  There are an endless variety of restaurant POS tools available on the market today that promise to deliver the world, and it can be a daunting task to separate the quality products from the ineffective ones.

With iControl, the hospitality industry has the power to effectively manage their business and utilize their restaurant POS system to its fullest potential.  With iControl software, management receives special alerts for things such as voids, comps, discounts, and the like in efforts to pinpoint precisely where losses are stemming from and implement greater employee accountability.  Products include ADP seamless payroll interfacing, schedule enforcement, advanced time clock options, labor management, and a variety of accounting interface features.


The iControl POS integration feature allows you to interface your POSitouch point of sale technology with the following accounting systems/modules:

  • Great Plains payables and sales
  • Cyma payables, sales and account receivables
  • Solomon payables and sales
  • Quick Books payables and sales
  • Peachtree payables and sales

iControl POS integration features include:

  • Integration of your POSitouch sales and payables data and imported directly into to your accounting package for a seamless series of transactions all rolled into one.
  • The interface validates the data to make sure vendors exist, there is not a duplication of data, account numbers match and other efficient error eliminators
  • Easy to use, seamless integration