Monthly Archives: April 2009

Gio & Joia Fabulous upscale restaurant chain grows with Pinnacle

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Gio & Joia Fabulous restaurants have been working closely with Pinnacle Hospitality Systems for the larger part of a decade to achieve and maintain maximum bottom line profits in their fast-paced chain restaurant business.  Pinnacle Hospitality Systems is the leading provider of restaurant POS software and hardware, including POSitouch and Dinerware, in Florida and Alabama.

John Gio, owner of Gio & Joia Fabulous restaurants began working with Pinnacle Hospitality Systems years ago, and opted to incorporate POSitouch restaurant POS hardware and software into his upscale chain establishments, and remains impressed with the ease of which his chain restaurants are operated and maintained. 

In order to best streamline the daily operations of your hospitality-based business, it is crucial to implement a POS system to track all aspects.  A restaurant POS system allocates precious management time to other important aspects of business, and frees up employees to provide more attentive table service.  The right restaurant POS system tailored specifically for the needs of your establishment will make an extreme impact on your bottom line profits, tracking every penny that enters and exits your business, a very important tool in today’s economy.

Restaurant Surveillance FAQ’s

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What is DVR? A DVR is a Digital Video Recorder. DVR’s are used to record footage from a surveillance system and save them to an inbuilt hard disk.  DVR’s have many characteristics and features such as multiple channels and cameras, remote monitoring, alarm setting, motion detection and more.  Some DVR’s have a PCI-Card, which is an inbuilt card for your PC that is compatible with various operating systems to make your CPU work as a DVR, allowing you to simultaneously use your PC monitor to view the video footage.  Available POS video integration.

Does it come with a Warranty? Most of the DVRs and complete systems come with a 1-year warranty.  Certain cameras and monitors also have a 1-year warranty.

Do all the DVRs include a motion detection feature? Yes, all multi-channel DVR’s include this function.

 Do I get software of remote viewing with System? Yes, you will receive remote viewing software with our digital surveillance systems.  

What is PCI-Card? PCI-Card is the inbuilt card for your personal computer, which helps you to make your PC the part of your Surveillance System. These cards also come with different characteristics for different applications such as different channels and different software for different operating systems.

Does wireless work as good as or better than cables? No, a wireless system is never as reliable as a hardwired system. A hardwired system cannot be picked up by someone with a wireless receiver, giving it added security and it is cheaper. 

Does the DVR have any capabilities of off-loading the video/audio to another device?
You can transfer video from the DVR to a memory stick. The DVR has a USB port. You can also upgrade to a DVR with a CD/RW Drive if you wanted to use a CD. Keep in mind this is only for transferring video clips not backing up the whole drive.

Inventory Management Software

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Pinnacle Hospitality Systems provides POSitouch restaurant POS systems, complete with available inventory management software.  The inventory tracking module allows the user the power to employ accurate data when managing their inventory and purchasing work.  With the inventory management software for POSitouch restaurant POS, you will have the capacity to:

• Eradicate the guesswork – The power to control your inventory with precise information on product movement and cost of raw materials gives you the ultimate advantage to running your business successfully
• Variance Tracking – Compare physical inventory to point of sale usage to determine any issues that need management attention
• Automatically Generate Purchase Orders – Create purchase orders based on minimum inventory level order points.  Purchase order creation allows you to automatically track the items that have been delivered or were backordered, smooth and simple
• Recipe Creation – The ability to track all of the items that are needed to create each menu item, allowing you to manage purchase and usage of those materials with ease

For information on this or any other restaurant POS need, contact Pinnacle Hospitality Systems today http://www.pinnaclehs.com or call 800-771-7100.

QuickBooks interface to POSitouch

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The POSitouch to QuickBooks interface saves time and money by helping reduce bookkeeping labor and   eliminating double entry posting errors. The POSitouch to QuickBooks interface is included with every installation of the i-Control Enterprise Solution and is offered as a stand-alone software module.

Pinnacle Hospitality Systems has deployed the POSitouch to QuickBooks interfaces for many of its’ restaurant and hospitality industry customers. The POSitouch to QuickBooks interface form i-Control Enterprise extracts all the pertinent information from the POSitouch transaction files.  The POSitouch to QuickBooks interface gathers all this information and gets it ready to be seamlessly posted into QuickBooks. 

The POSitouch sales journal posts directly to QuickBooks.  Vendor invoices that are posted on POSitouch are sent directly through the electronic payables journal to the QuickBooks accounts payable module. Any restaurants already using POSitouch and QuickBooks can truly streamline their bookkeeping department by implementing the POSitouch to QuickBooks module by i-Control.  Contact Pinnacle Hospitality Systems today to learn more about how investing in your restaurant POS system is investing in your bottom line profits and future.  Visit http://www.pinnaclehs.com today.

Excessive tips problems solved via POS software

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Pinnacle Hospitality Systems has been providing industry-leading computer based business solutions since 1989.  With over 1000 hospitality industries automated by Pinnacle Hospitality Systems, it is easy to see why so many rely on the professional expertise that comes with experience.  One of the main issues confronting hospitality based businesses today is the problem of employee accountability, which can be a costly issue if not properly addressed.

Pinnacle Hospitality Systems has the ability to work with any size hospitality industry, small independent operations to large chain restaurant operations.  Implementing strategic restaurant POS systems that generate prescribed results-organizing chaos and increasing bottom line profits.  One of the initial steps in the process is to create superior employee accountability. 

An example of a common form of employee theft is excessive tipping.  This typically occurs when an employee gives away merchandise to guests, claiming they are either “free” or “on me today”.  This merchandise is typically beverages or desserts, things that the employee can get themselves without using the system.  The employee then receives a higher tip as a thank you from the customer for the free goods, and the company is shorted the cost of the items that were given away free of charge.  This issue can be easily monitored and caught using iControl Enterprise with your POSitouch POS system.
Our clients include full service restaurants, sports bars and pubs, 24-hour per day deli operations, cruise ships, hotels, arenas and stadiums, bowling centers, fast-food operations, and country clubs. Pinnacle understands the requirements of hospitality automation and has over a decade of industry experience to prove it.

Loss Prevention in the Hospitality Industry

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In the hospitality industry, customer service is king.  In order to provide the most memorable guest experience, every visit, restaurants must implement superior loss prevention strategies.  Restaurant POS systems are the single most effective measure of loss prevention you can adopt for your establishment today.

Pinnacle Hospitality Systems is the trusted industry leader and provider of restaurant POS solutions.  Pinnacle provides POS systems that utilize cutting-edge technologies to organize, manage and track the everyday operations of your busy hospitality based industry.  With specialized reports, superior employee accountability, ordering modules, credit authorization, inventory management, online ordering options, accounting interface, gift and loyalty programs, wireless solutions and much more!

Pinnacle Hospitality Systems also provides top of the line restaurant video surveillance technology. Our industry-leading DVR systems digitally record video, and provide real-time footage when connected to the internet for access from any location.  Our advanced DVR systems are available in wireless or wired versions and are complete with cameras and all needed components and cables.

Contact Pinnacle Hospitality Systems today and make loss prevention a part of your future POS success plan, http://www.pinnaclehs.com.

Tracking Employee Fraud

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In the hospitality industry, tracking employee fraud can become an expensive and time-consuming effort.  Time is also one of the most important commodities in the hospitality industry, striving to produce and serve the highest quality product to a client base with increasingly rapid expectations.

Enter POSitouch.  POSitouch restaurant POS systems provide the industry standard in point of sale systems and products.  One of the most economical features of POSitouch systems is the delete before send feature, a common method of employee fraud.  In a delete before send scenario, the employee rings up items into the touch screen POS system for the customer to see, accepts the money, then deletes the items without pressing the send button.  The POSitouch restaurant POS system has the technology to track these, eliminating this common and expensive issue.

Pinnacle Hospitality System is the leading provider of POSitouch POS systems in Florida and Alabama.  Pinnacle is available to provide you with a cost-free evaluation of your restaurant POS needs because at Pinnacle, you are not expected to buy anything until you are shown how you can pay for it.  Contact Pinnacle Hospitality Systems today at 800-771-7100 or visit http://www.pinnaclehs.com!