Monthly Archives: May 2009

Country Clubs that Impress

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Pinnacle Hospitality Systems provides a flawless solution for managing the restaurant operations within your country club.  The combination of POSitouch Table Service with an interface to the country club’s membership billing software effectively streamlines and organizes all punctual functionality.  In order to best impress your valued members, a restaurant POS system in your Country Club is a must.
POSitouch will provide your country club with the following restaurant management features:

• Option for servers to perform banking or charge it to member’s account
• Separate checks promptly
• Track deletions and voids easily
• Select the table on the touch screen monitor or enter table number to begin orders
• Button size and color are configurable on the monitor layout
• Flexible menu and price functionality allows you to configure by workstation, day of week and time of day – ideal for happy hours and features
• Available bar terminals for loss prevention
• Record items ordered via video security system interface
• Automatic printer redirection
•  Like items are automatically sent to the appropriate prepping station via order routing
• Routing schemes can be changed at any time
• Expedite printer or video monitor display

POSitouch Sports Bar Solution

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POSitouch Sports Bar POS Solution offers the ultimate in sports bar management software.  In order to dramatically boost bottom line profit while simultaneously boosting customer service standards, POSitouch caters to sports bars with restaurant POS features specifically designed to improve operations.  

Features of the POSitouch Sports Bar Solution include:

• Rolling minimal birth date (for legal drinking age)
• Swipe customer’s credit card to begin tab, including name
• Cash out multiple checks simultaneously
• 55 Menu items on one screen with check on display
• Left or right handed screens for quick bar tender/server access
• Multiple size and color touch points
• Touch points can have bit map pictures for Icon placements
• Consolidation of like items, regardless of order
• Priority printing of items on the requisition ticket (expediting frozen drinks out first)
• Change of shift cash drawers fast
• Blind drops with no cash drawer activity
• Cash out reports operated by management only
•  Limited functions to access drawer, cash security
• Video record of all open cash drawer activity (no sale)
• Automatic exception alarms to tell management when a cash draw has reached a pre set limit of cash sale
• Two key strokes to order an item and cash out the check
• Detailed and printable drink recipes

*Ask about available liquor monitoring

Hotel Hospitality Systems

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Pinnacle Hospitality Systems can help you incorporate the intuitive, user-friendly Dinerware software in your hotel restaurant POS, be it a single operation or a chain.  Dinerware POS systems are an ideal business solution, as they seamlessly interface with your property management system of choice:
Hotel restaurant POS features include:

• Add menu items instantly
• Close out orders upon payment with FastPay feature
• Search for customers via customer database (search by name, phone number, address or email) Great for regular customers!
• System is intuitive, user-friendly and provides fast access to all system functions
• It is simple to split tickets into multiple checks instantly
• Close a ticket to cash in two touches
• Take and track pre-orders easily with a unique listing view
• Permit guests to bill restaurant charges to their room via Property Management interface
• Implement superior loss prevention
• Employee accountability measures are incorporated

For more information on how to turn your hotel restaurant into a well-oiled machine, contact Pinnacle Hospitality Systems at 800-771-7100 or visit http://www.pinnaclehs.com today.

Restaurant Delivery Solutions for your POS System

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For an easy to implement and user friendly approach to the delivery industry, POSitouch is the answer. Delivery service functionalities are seamlessly integrated into the Table Service and Quick Service modules to easily introduce delivery capacity into your restaurant POS system.

Market specific functionality:

• Touch screen is in bright color for ease of use
• Customer database access includes custom fields such as birthdays
• Integrated caller ID
• Customer unique order history for expedited re-order
• Control when an order is fired
• Import industry phone book databases
• Seamless integration to video display units and printers
• Expeditor mode completes orders promptly
• Includes functionality for driver dispatch and cash reconciliation
• Customize your own delivery zones
• Includes the power to time orders

Added to other features from our Table Service and Quick Service products:

• Combine server and cashier banking
• Change the menu automatically (by time, day, and/or by work station)
• Optional split screen or separate display for expediting/packing
• Banks and Skims for cash accountability and alerts
• Route orders and compile like orders for expedited product preparation

Loss Prevention in Restaurants

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In a fast paced restaurant setting, a lot is expected at each table-setting.  In the hospitality industry, the customer is king.  As a restaurateur, your lofty goal is to provide a memorable guest experience for every guest, every time.  Without the proper restaurant POS systems in place, this is much more challenging.

A restaurant POS system is a strategic approach to loss prevention.  Loss prevention is key to remaining in business and increasing bottom-line profits.  The single most effective way to manage your hospitality-based business is to incorporate the right POS system for your establishment, then simply sit back and watch your profits rise right along with your customer satisfaction levels.

Pinnacle Hospitality Systems is the trusted industry leader and provider of point of sale solutions for restaurants and other hospitality industries.  Pinnacle provides the best restaurant POS systems complete with cutting-edge technologies to organize, manage and track the everyday operations of your busy establishment. 

With specialized reports, superior employee accountability, ordering modules, credit authorization, inventory management, online ordering options, accounting interface, gift and loyalty programs, wireless solutions and much more!

Pinnacle Hospitality Systems also provides superior restaurant camera technology. Our industry-leading DVR systems digitally record video, and provide real-time footage when connected to the internet for access from any location or wired versions and are complete with cameras and all needed components and cables.
Contact Pinnacle Hospitality Systems today and make loss prevention a part of your future POS success plan, http://www.pinnaclehs.com.

Table Service

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POSitouch restaurant POS has over a decade of experience in the hospitality industry, developing industry-leading table service software that is ideal for use in chain restaurants or independent ones. 
POSitouch point of sale systems are flexible, with features that were designed with the user in mind, by those most familiar with the hospitality industry.  POSitouch features are adaptable and easy to customize to suit the needs of your establishment.

Table Service Features Include:

• Banking (set up by server or cashier)
• Separate checks instantly
• Track deletions and voids for loss prevention
• Touch table button or enter table number to begin order
• Touch screen layout (button size and color) is configurable
• Ideal happy hour controls, configurable by day, time and workstation (flexible for menu and pricing)
• Bar terminals feature functionality for takeout menus
• Bar tab features include credit card pre-authorization and tab functionality via name assignment
• Video security system interface allows you to record items ordered with video
• Printer redirection is automatic
• Order routing (sends similar items to appropriate prepping section)
• Expediter printer or video monitor display
• Change routing schemes instantly

Available add on modules.  For more information, visit http://www.pinnaclehs.com or call 800-771-7100.

Restaurant POS Solutions to increase profits in Arenas/Stadiums

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Quick service means everything in the challenging hospitality industry.  A packed stadium during an exciting sporting event is not a place where a valued customer wants to feel let down, with a powerful restaurant POS system; you can provide fast and reliable service at every game.

Whether you are serving hot dogs, beer or nachos, you customers depend on you to ensure their order is correct, and that it finds them quickly.  Let your customers focus on the game, not the service!  POSitouch restaurant POS systems offer the following quick service features to enhance your Arena/Stadium operations:

• Intuitive Color touch screen guides users through the menu quickly
• Optional split screen enables you to expedite the packing process 
• Fully integrated color kitchen video displays
• Options for sending to displays include real time “on the fly”, one touch delay, one item delay and upon order confirmation
• Route orders and compile like orders for product preparation
• Available item consolidation
• Display screen prioritizes main items and modifiers 
• Summary mode available
• Ability to bump orders upon completion by either using the bump bar or the touch screen 
• Drive thru can be operated with single or dual windows
• Ability to recall and park orders that are not completed 
• Project what products will be ordered based on past trends

For more information on how you can stay on top of your game, contact Pinnacle Hospitality Systems today and ask about our robust POS solutions http://www.pinnaclehs.com or call 800-771-7100.