Monthly Archives: September 2009

Pinnacle Hospitality Systems Offers POSitouch and Dinerware for Your Restaurant POS Point of Sale Solution

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If you want to provide faster service, increase customer counts, and reduce labor costs,  POSitouch restaurant POS systems enable businesses to do so, as the system is designed with the client in mind.

By integrating POSitouch technology into the corporate model of a restaurant, the business model is streamlined, allowing for consistency within the restaurant. This yields in a smooth and consistent flow of business, happier customers, and more importantly, a better bottom line.

POSitouch has been installed at over 2,000 restaurants, small and chain in their 15 years in business. The POSitouch restaurant point-of-sale system has a flexible nature, allowing clients to customize the system configurations in order to fit their corporate structure.

Pinnacle Hospitality Systems provides state-of-the-art restaurant loss prevention, security, and point-of-sale technologies.  POSitouch restaurant POS systems are the key to superior security for your restaurant or hospitality business by having  a system that is non-resettable. POSitouch hardware writes all transactions to a programmable electric Read-Only Memory, which renders tampering or hacking of the system as virtually impossible. These security features set the industry standard for security and peace of mind.

Integrating smoothly with your POSitouch hardware Dinerware is an innovative point of sale (POS for restaurant industry) software solution with features designed to streamline the business operations for companies within the hospitality industry. Dinerware helps you manage a restaurant –whether it is a casual dining restaurant or a fine dining restaurant– because it provides intuitive features with quick service, and has a customer database allowing you to add that personal touch.

With an unsurpassed Windows-based software package and a competitive edge on software renewal practices, many restaurants from small chains to casual fine dining choose POSitouch as their restaurant POS system.

Dinerware Restaurant POS Software Solution for Hospitality Businesses Fast or Fine, Large or Small

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Dinerware is an innovative point of sale (POS for restaurant industry) software solution with features designed to streamline the business operations for companies within the hospitality industry.  By providing intuitive features that provide quick service and a customer database that allows you to add a personal touch, Dinerware can help you manage arestaurant, whether it is a casual dining restaurant or a fine dining restaurant.

Some features of Dinerware include Fast Pay, which allows you to close orders out of the system once a payment is made. Menu items can be added to or modified within the POS system on the fly, allowing for changes throughout the day or week such as breakfast, lunch, dinner, and happy hour specials to take place between scheduled times.

The customer database allows you to look up customers instantly by their name, telephone number, home address, or email address. Help customers become “regulars” by knowing what they tend to order often the instant you pull up their account in the database.

Dinerware has an intuitive user interface, which provides quick and easy access to all functions of the restaurant POS system.  With touch screen technology, you can settle a ticket to cash in under three screen touches. Pre-orders can be taken and organized with a unique list view, and tickets can be split easily when a party wants to have separate checks or pay with multiple methods of payment.

Whether in the fast service industry or fine dining, every restaurant owner wants to provide excellent customer service and outstanding guest experience.  Dinerware sets your staff above the rest, allowing them to handle “the rush” with grace, and can interface with your POS for restaurants.

Pinnacle Hospitality Systems Offers POSitouch POS systems for Loss Prevention and Superior Security

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Pinnacle Hospitality Systems is the provider of the best restaurant loss prevention, security, and point-of-sale technologies. With a non-resettable system, POSitouch restaurant POS systems are the key to superior security for your restaurant or hospitality business. POSitouch hardware writes each transaction to an electric programmable Read-Only Memory, which renders tampering and hacking the system virtually impossible. This sets the industry standard in peace of mind and security.

 
POSitouch POS systems have transaction files that are encrypted and recorded. With password level security used with POSitouch Navigator, management never needs to give out their PIN codes, because they can assign or revoke privileges of employees within the POS system. For example, management can keep employees from clocking in too early or too late for their scheduled shift time. In addition, POSitouch allows management to track what each employee accessed or attempted to access within the system. POSitouch always leaves a footprint behind to track.

 
When your hospitality business interfaces surveillance technology such as Ice Monitor digital surveillance with POSitouch point of sale system, you have access to viewing real-time online transactions, comps, employee clock-in and clock-outs, voids, sales, deleted items, historical events as well as audit trails.
POSitouch solutions eliminate all levels of fraudulent activity. Time Clocks cannot be manipulated by employees, nor can employees punch in or out for other employees, because a magnetic ID card, biometric prints, or a specific ID code for each employee is required.

 
POSitouch is the premier point of sale system of POS for restaurant and hospitality-related businesses, with applications for Table Service, Quick Service, Hotels, Country Clubs, Delivery and Stadiums/Arenas. Used in thousands of businesses around the United States, the Windows-based, open architecture software is simple to maintain, expand, and use for daily operations.

More on POSitouch Delivery Solutions Restaurant POS Solutions

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POSitouch Delivery Solutions for your restaurant POS system also include the ability to import industry phone book databases for ordering.  The POS for restaurants can be put in “expeditor mode” to help complete orders in a timely manner at peak hours.  Driver dispatch and cash reconciliation functions streamline delegation and finances.

Other features include the ability to time orders, combine server and cashier banking, and the option to change the menu automatically by time of day, day of week, or by terminal station.  There is an optional split-screen or separate display for expediting and packing, and you can route orders and compile similar orders for product preparation streamlining.

POSitouch offers integrated modules to complete the total solution for your restaurant Point of Sale system.  The reporting module offers many standard reports and integrates with third-party reporting packages.  This allows you to create customized reports.  The inventory module offers controls for item movement, in order to track contribution to margin and overall profitability of items sold. Credit Card Authorization is a comprehensive solution for POS data and credit authorization.

The Labor Management module allows you to track time and attendance for payroll and scheduling. Integration of labor information with sales data allows for customer profiling and creation of frequent dining programs.

POSitouch Enterprise introduces Delivery Solution Restaurant POS solution

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A simple, easy-to-implement solution for the delivery industry, POSitouch Delivery Service functionalities are integrated into the Table Service and Quick Service modules for clients who need to incorporate delivery into their overall restaurant POS solution.

This restaurant point-of-sale system can be used in both small and chain restaurants.  POSitouch offers a system that can be modified to fit your food delivery business, with user-designed systems.  Whatever your field in the hospitality business, there is a flexible and scalable system to fit your needs.

POSitouch Delivery Solutions offers specific functionality for the industry.  Intuitive Color touch screen guides users through the menu quickly.  Customer database is easily accessible, and includes customizable fields in which to input data such as birthdays or important notes about the customer’s needs.  Caller ID can be integrated into the system, which automatically pulls up a customer’s name and address once they are in the system.

Order history remains in each customer’s account so your staff has a good idea as to what the person is calling for based on previous orders.  Orders can be called in days or weeks in advance, and you may schedule an order to automatically fire at a specific time in the future.

POSitouch offers integrated modules to complete the total solution for your restaurant Point of Sale system.  The reporting module offers many standard reports and integrates with third-party reporting packages.  This allows you to create customized reports.  The inventory module offers controls for item movement, in order to track contribution to margin and overall profitability of items sold. Credit Card Authorization is a comprehensive solution for POS data and credit authorization.

A powerful tool, Labor Scheduler offers the ability to track and manage staff schedules. It’s most useful application helps avoid scheduling conflicts, and prevent loss by managing user clock-in times, keeping wait staff from clocking in before their scheduled time. The POSitouch Payroll Interface allows you to complete and process payroll directly from the data in the POSiTouch system.

Dinerware Point of Sale Restaurant Hospitality Solution

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Dinerware Point of Sale, a division of Pinnacle Hospitality Systems, is an easy to use yet powerful point of sale solution.  It was developed to support restaurants of all sizes.  Dinerware helps you manage your business effectively and help you increase your profits.

Get a report, edit an employee timesheet, edit a price or create a new happy hour all without leaving the floor.  For large restaurants, Dinerware POS offers less training, powerful management functions on the floor, totally open data access, and virtually unlimited capacity.  For small restaurants, Dinerware Point of Sale means no more compromises between price and capability.

For all restaurants, Dinerware’s breakthrough ease-of-use and low maintenance means you can control the costs associated with your system.  This system gives you total control over your operation.  Fast and easy set-up and installation is a welcome change in the restaurant Point of Sale arena.  Stay tuned for continuing information and updates on this revolutionary product.

POSitouch Enterprise Manager Alerts and Security Features

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POSitouch Enterprise has developed a restaurant point-of-sale system that can be used in both small and chain restaurants.  With years of firsthand experience and research with restaurant POS systems, POSitouch offers a system that can be modified to fit your business, with user-designed systems.  Whatever your field in the hospitality business, there is a flexible and scalable system to fit your needs.

POSitouch software provides manager alerts when red-flag behavior is noted on the systems.  Whether it be an abundance of “no-sales”, voids, adjustments or deleted transactions, POSitouch manager alerts immediately pick up on detrimental patterns performed by your staff while making transactions. As a POS for restaurants, POSitouch manager alerts chart discounts, table deletes, no-sales, overrings, long ticket times, overtime hours, high ticket amounts, low ticket amounts, and other relevant data key to helping managers keep operations efficient and cost-effective.

Beyond the standard features listed above, add-on modules are available for you to further expand and personalize your system.  Dining Room Management Module gives managers the power to configure a map of the restaurant layout, as well as view updates on each table’s order just by touching the screen.  By allowing managers to view table details in real time, customer satisfaction and ROI increases.

POSitouch inventory control is another security feature, offering a reporting module as an  add-on module for your restaurant Point of Sale system. This tracks item movement and contribution to profitability of items sold, and then creates customized reports via third-party reporting packages. Through POSitouch inventory module, a restaurant may manage information for suppliers, generate purchase orders, and receive purchases and record incoming and outgoing transfers.