Welcome to Cleveland, Ohio, the Rock and Roll Capital of the World! The Rock and Roll Hall of Fame and Museum is not Cleveland’s sole claim to fame, though – this shining jewel nestled on the shores of Lake Erie is a major cultural center. It boasts the second largest performing center in the United States, Playhouse Square Center, and the famous Cleveland Orchestra, widely considered one of the finest orchestras in the world. Sports lovers are not left out in the cold, either – with six professional sports teams, Cleveland fans always have someone for whom to cheer. Cleveland cuisine is something special as well, a delectable blending of ethnic tastes and traditions. Pinnacle Hospitality Systems is delighted to contribute to Cleveland’s culinary landscape by providing the restaurant equipment and supplies Cleveland hospitality businesses rely on when preparing their mouthwatering creations.
Cleveland restaurants of all types rely on Pinnacle’s turnkey point of sale solutions to keep their businesses running smoothly and efficiently. From system design to installation and training, the dedicated professionals at Pinnacle guide restaurant owners through the entire implementation process, integrating their point-of-sale, accounting, and inventory in a single easy to use interface. Pinnacle offers three restaurant POS Cleveland owners can choose as the basis of their customized point of sale solution:
- POSitouch POS – used in thousands of hospitality businesses around the United States, POsitouch is a robust, scalable solution with a wealth of options to automate your business and increase your profit margins.
- Dinerware POS – can help you increase profitability and simplify operations with an intuitive user interface that provides quick and easy access to create outstanding guest experiences and great customer service.
- Calypso POS – an affordable and easy to learn system featuring simple department driven menu screens, flexible order routing, and time management and payroll functionality to manage costs and increase productivity
To ensure Cleveland restaurant POS solutions are complete, Pinnacle also offers:
- iControl Video Surveillance – affordably priced loss prevention technology seamlessly integrating Pinnacle’s POSitouch system with Digital Video Recording (DVR) technology to create a complete digital record
- POS system supplies – including printer paper, printer ink, magnetic card reader cleaning kits, and more.
One of the Cleveland area restaurants benefitting from Pinnacle’s expertise is Sorrento’s Ristorante Italiano, located west of Cleveland in Elyria. Sorrento’s uses Pinnacle’s POSitouch POS to help them serve up their authentic, delicious Italian fare to delighted fans. The flexible menu and price functionality of Pinnacle’s POSitouch can be configured by workstation, day of week and time of day, helping Sorrento’s switch easily from their lunch to dinner menu so patrons can enjoy the chef’s signature chicken marsala without delay. Sorrento’s servers can separate customer checks at any time in the order cycle, and team service can be created on the fly or set up in advance so Sorrento’s can easily serve parties of any size without advance notice.
The staff at Sorrento’s rest easy knowing that Pinnacle is always there for them with local full service tech support 24/7/365. Most of the time, Pinnacle’s experienced support representatives are able to employ online troubleshooting and diagnosis techniques to resolve problems quickly. Field service technical support is available for hard to resolve issues; on call technicians respond swiftly, at any time of day or night, arriving with fully stocked repair vans to get systems up and running as fast as possible.
Your Cleveland hospitality business deserves a customized point of sale solution from Pinnacle. Our knowledgeable, local representatives are ready and waiting for your call. Contact Pinnacle today at 800.771.7100 to discover how successful and efficient your restaurant can be!