How Video Tools Can Save You Money

Digital Video RecordingYou cannot afford to leave your business unprotected. By incorporating Digital Video Recording (DVR) technology, you can monitor everything that is going on in and around your store. It is common sense that DVR technology can be a great tool when it comes to loss prevention and employee safety. However, video surveillance can help you increase your profits and point out ways to streamline operations.

Pinnacle’s ICE Monitor’s Digital Surveillance equipment is the perfect combination of DVR technology for your point-of-sale system. The combination of protection becomes the complete digital record of everything that is happening with your business. Here are specific ways DVR technology can help quick-serve restaurants increase profits and streamline operations.

Recording your businesses is a cost-effective way to perform operational reviews. Management can watch several different stores from one computer or mobile device, or at a remote computer (even their home), to suggest ways to organize the staff more efficiently and provide feedback to improve quality and customer service. Some brands have linked data from POS systems to the corresponding video of each transaction and in return motivated more employees to be honest. Pinnacle’s DVR server allows direct and secure access to multi-channel video from anywhere with internet access.

Surveillance video also allows you to avoid accidents in the workplace, wrongful worker’s compensation, and mitigate fraudulent liability claims. The video can be used as a teaching tool to accurately assess day-to-day activities to improve store safety. High-quality video recording can be the most effective way to show exactly what happened and what did not. Pinnacle offers cameras that have a present zoom and focus that provides sharp and clear video clips.

If you own a hospitality business in the Sunshine State and are looking for a South Florida POS, contact Pinnacle Hospitality Systems today. Whether you need a Fort Lauderdale POS system, or a quality point of sale system for any city in Florida or Alabama, Pinnacle has the knowledge and expertise to find the ideal solution for your business.

Pensacola Chefs Honor Florida’s 500-Year History at James Beard House

Viva Florida 500In celebration of 500 years of Florida history, five of Florida’s finest chefs will prepare a historic dinner at New York’s acclaimed James Beard House on March 27th as part of Viva Florida 500. Viva Florida 500 commemorates the story of how many nationalities and diverse cultures thrived together in Florida and how their legacy continues to shape America. To learn more about Viva Florida, visit their website.

This delectable culinary event, hosted by Visit Pensacola and the Pensacola Celebrity Chefs, will bring together delicious cuisine created from the Florida’s Gulf Coast’s local fare, taking historical recipes that have been used in Florida for hundreds of years and modernizing them with the chefs’ own inventive touch. We at Pinnacle Hospitality Systems are very proud to have assisted several of the Celebrity Chefs and their restaurants. Please browse the list of Pensacola Celebrity Chefs and the mouth-watering dishes they have in store for you.

Pensacola Celebrity Chefs include:

  • Dan Dunn of H2O at the Hilton Pensacola Beach Gulf Front
  • Irv Miller of Jackson’s Steakhouse
  • Jim Shirley of the Fish House
  • Silivos of Skopelos/Nancy’s Haute Affairs
  • Frank Taylor of Global Grill

During the reception, the chefs will prepare:

  • Cracked conch and green tomato fritters with key lime mustard sauce
  • Turtle soup from local, farm-raised turtles with mirliton and bay shrimp relish
  • Pensacola Bay shrimp, rosemary and Worcestershire barbecue sauce and quick-fried artichoke bottoms
  • Tuna tacos featuring rare Gulf tuna with salsa verde, montego cheese and pickled jalapenos
  • Caramelized calico scallop skewers and crispy slab bacon with sweet peppers and spicy piccalilli jus
  • A 2007 Spanish Marques de Gelida Cava wine will be served

The tasting menu will feature:

  • Fresh Gulf red snapper with stewed collard greens and a roasted corn and red pepper beurre blanc
  • Pecan and country ham-crusted softshell crab stuffed with housemade seafood boudin blanc
  • Grilled cobia, sautéed mustard greens and field peas with preserved Florida lemons with spoonbread and smoked ham-hock sauce
  • Gulf grouper sautéed over Cantonment stone ground grit cake topped with Cedar Key clams and house-made chorizo in a chicken broth with tomatoes, jalapeno and black-eyed peas
  • Carpetbag steak with fried Apalachicola oysters inside seared slices of Snake River Farms flat iron steak atop baby greens with Maytag blue cheese cream and caramelized Vidalia onion and green chile pepper relish

Wines presented throughout the courses:

  • 2009 Napa Valley Ferrari Carrano Reserve Chardonnay
  • 2010 Napa Valley Cliff Lede Sauvignon Blanc
  • 2009 E. Guigal Cotes de Rhone Rose
  • 2009 Santa Rita Hills Stanford Pinot Noir
  • 2007 Napa Valley Whitehall Lane Cabernet Sauvignon

Dessert:

  • Warm white chocolate bread pudding with candied pecans and a fig bourbon sauce
  • Served with a 1927 Spanish Alvear Pedro Ximenez

Tickets will be on sale in February:

 

Pinnacle is proud to have assisted some of these top-rated restaurants and Pensacola Celebrity Chefs in providing unparalleled customer service. If you are searching for a POS system in Pensacola
and want to learn more about POSitouch, contact Pinnacle today by calling 1-800-771-7100.

Restaurants Mark Strongest Net Positive Sales Since 2007

Increase in SalesThis just out from the National Restaurant Association’s Restaurant Performance Index (RPI): Restaurants mark strongest net positive sales since 2007.

The RPI is a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry. It consists of two components, the Current Situation Index and the Expectations Index. The RPI measures the health of the restaurant industry in relation to a state level of 100. If the index is above 100, key industry indicators are in a period of expansion. If the index values lower than 100, this signifies a period of contraction in key industry indicators.

The Current Situation Index measures current trends in four industry indicators (same-store sales, traffic, labor and capital expenditures).  These indicators have signified industry expansion with its second time in the last three months that the Current Situation Index ratings are above 100.

The Expectations Index measures restaurant operators’ six-month outlook for four industry indicators (same-store sales, employees, capital expenditures, and business conditions). For the third consecutive month the Expectations Index stood above 100 which mean operators expect a positive outlook for business conditions in the coming months.

A look at some of the promising reports:

  • Capital spending on a rise: 46% of operators said they made a capital expenditure for equipment, expansion, or remodeling during the last three months (highest in five months).
  • Strongest net positive sales since August 2007: 54% of operators reported a sales gain.
  • Stronger customer traffic: 41% of restaurant operators reported high customer traffic levels between November 2010 and November 2011
  • Same-store sales gain: 50% of restaurant operators reported positive growth for the sixth consecutive month in November.
  • Operators optimistic about sales growth in the coming months: 41% of restaurant operators expect to have higher sales in six months (compared to the same period in 2010).

For a more detailed data and analysis, visit Restaurant TrendMapper, the National Restaurant Association’s subscription-based service that provides detailed analysis of restaurant industry trends; or to view the full report online by visiting the Association’s website.

If your restaurant is seeing an increase in business and expect this trend to continue like the rest of the restaurant industry, you may need to advance your technology. To make daily operations a seamless service from start to finish, check out Pinnacle Hospitality Systems. Pinnacle offers business solutions to integrate your point of sales system, accounting, credit authorization, online ordering, and inventory in a single easy to use interface with POSitouch. For more information, contact Pinnacle today.

Pinnacle Helps an Italian Eatery in Fort Lauderdale

When it comes to providing exceptional food in an intimate setting, D’Angelo Pizza Wine Bar and Tapas in Fort Lauderdale really delivers. Owner and Chef Angelo Elia’s philosophy is to put customers first – providing them with only the best quality food and service. D’Angelo Pizza is a great place to enjoy gourmet Italian dining in a casual but elegant atmosphere.

Hailing from Campania, Italy, famed Chef Angelo Elia has worked at the Four Seasons Hotel and La Cisterna in New York before moving to Florida and opening his first restaurant, the renowned Casa D’Angelo. Last year, he opened D’Angelo Pizza as his second and newest venture in Fort Lauderdale. Chef Angelo has invested in the best restaurant equipment and software for his latest establishment by installing Pinnacle Hospitality Systems’ POSitouch restaurant POS. POSitouch is a state of the art point-of-sale system that manages credit card and cash transactions, orders and receipts. Employees clock in and out on the computer POS system for quick and easy paperless tracking. POSitouch accepts gift cards and loyalty programs as well. Best of all, Chef Angelo can track inventory and sales right on the restaurant POS system for seamless accounting.

Pinnacle Hospitality Systems helps businesses like D’Angelo Pizza to function efficiently, allowing more time to concentrate on customer service. Pinnacle provides a full line of software and hardware for fine dining, casual dining, hotels, country clubs, nightclubs, bars, stadiums and bowling alleys. The line of products include POSitouch restaurant POS, Dinerware intuitive software, iControl Enterprise for accounting, Capton Beverage Tracker, POSiflex terminals, J2 Systems personal computers, Mercury Payment Systems and Epson printing needs. Pinnacle’s complete line of products is designed to automate the hospitality industry and to help restaurant owners rest easy.

Hone in on Loss Prevention with POSitouch

Pinnacle Hospitality Systems provides smart software solutions for restaurants throughout Florida. Casual dining establishments like Cabana Shores Tiki Bar & Grill in Palm Shores have been using Pinnacle’s products for years. Cabana Shores was voted Brevard’s #1 Tiki Bar and Grill, offering a wide selection of delicious Caribbean and American food with happy hour specials and live music entertainment. The menu offers all the classics of American cuisine with burgers, wings and wraps, along with Caribbean flavors like the “Suicide Chicken” – blackened chicken sautéed with onions and bell peppers in teriyaki sauce. Mouthwatering fresh grilled fish and steaks keep customers coming back for more. With a full beer and wine menu and daily specials, it’s no wonder both locals and tourists are attracted to the fun Tiki bar in Central Florida.

Cabana Shores relies on POSitouch restaurant POS systems, especially during busy lunch and dinner rush hours. Servers use the restaurant POS system to send orders to the kitchen quickly and efficiently. They can split multiple checks and process credit card transactions on the computer POS system. Most importantly, POSitouch puts restaurant owners at ease by honing in on loss prevention. With a software system that tracks every single sale, all transactions are accounted for – meaning higher profit margins for business owners. POSitouch offers advantages that no traditional cash register can. Restaurant owners have trusted in solutions provided by Pinnacle Hospitality Systems for over 20 years.

To learn more about Pinnacle Hospitality Systems and our full line of restaurant software and hardware, call 1-800-771-7100.

Pinnacle Offers Solutions for Florida Casual Dining Establishment

Simply the best

Over 30 years ago, the first Bagel King opened with the goal of providing customers with only the finest service and best food for their money. Owner Frank Perrotta expanded the small bakery into a casual dining restaurant, bakery and catering company with multiple locations throughout Central Florida. Today, the philosophy still stands to bring delicious kettle-baked, New York style bagels and baked goods to customers. Some items on the Bagel King menu include gourmet coffee, omelettes, French toast, chicken salad, hot pastrami sandwiches, and the bestselling Veggie Burst bagel and Hooties Wrap. Healthy smoothies like Banana Honey Oatmeal and Orange Julius round off the large menu selection. With over 20 flavors of bagels to choose from, it’s easy to see why customers flock to the Bagel King.

To ensure business runs smoothly in the busy restaurant, the Bagel King location in Deltona, Florida uses a suite of services provided by Pinnacle Hospitality Systems. Pinnacle is proud to offer hospitality solutions to casual dining establishments like Bagel King. In order to ensure operations run smoothly, Pinnacle installs POSitouch restaurant POS systems for ringing up cash and credit card transactions. Restaurant POS systems track all sales in order to hone in on loss prevention and to increase return on investment. Pinnacle also provides Dinerware Intuitive Restaurant Software to help employees handle tickets, pull sales reports and to provide overall excellent customer service in the establishment.

Pinnacle Hospitality Systems helps not only casual dining restaurants but also fine dining, hotels, country clubs, bars, nightclubs, stadiums and arenas. All hospitality establishments can benefit from having a suite of smart computer software designed to make business operations run seamlessly.

Pinnacle Offers a Wide Range of Hospitality Solutions

Social Event

NoWhere Lounge and Event Space is a state-of-the-art facility located on Miami Beach, Florida. The intimate, upscale venue was specifically designed to host private social events and corporate gatherings. NoWhere Lounge features the most advanced technology in custom lighting, laser, sound and special effects. The venue is a blank canvas for customizing any type of event in a setting that offers a superior level of sophistication. The exceptional design of the lounge makes it the perfect space to throw a VIP party in a highly desirable South Beach location. The event space can host anywhere between 50 to 300 people. Whether you’re planning a birthday party, bachelor party, Bat Mitzvah or industry event, NoWhere Lounge and Event Space promises a truly extraordinary experience for all guests.

The lounge offers services including coordinating liquor packages, entertainment, interior design, catering and event coverage complete with press, promotion and video. With such a wide range of business functions, NoWhere Lounge uses part of a suite of hospitality solutions provided by Pinnacle Hospitality Systems to ease its operations. Pinnacle’s product line of software includes POSitouch restaurant POS systems and Dinerware Intuitive Restaurant Software. Pinnacle Hospitality Systems provides hardware including J2 Systems touch screen personal computers, POSiflex terminals, Mercury Payment Systems, as well as Epson and IBM’s line of printing products. Other Pinnacle products that help hospitality establishments are the Givex gift card and loyalty program and iControl POS integration for accounting. Pinnacle Hospitality Systems’ complete line of products helps hospitality businesses like NoWhere Lounge to operate smoothly and efficiently.