How Video Tools Can Save You Money

Digital Video RecordingYou cannot afford to leave your business unprotected. By incorporating Digital Video Recording (DVR) technology, you can monitor everything that is going on in and around your store. It is common sense that DVR technology can be a great tool when it comes to loss prevention and employee safety. However, video surveillance can help you increase your profits and point out ways to streamline operations.

Pinnacle’s ICE Monitor’s Digital Surveillance equipment is the perfect combination of DVR technology for your point-of-sale system. The combination of protection becomes the complete digital record of everything that is happening with your business. Here are specific ways DVR technology can help quick-serve restaurants increase profits and streamline operations.

Recording your businesses is a cost-effective way to perform operational reviews. Management can watch several different stores from one computer or mobile device, or at a remote computer (even their home), to suggest ways to organize the staff more efficiently and provide feedback to improve quality and customer service. Some brands have linked data from POS systems to the corresponding video of each transaction and in return motivated more employees to be honest. Pinnacle’s DVR server allows direct and secure access to multi-channel video from anywhere with internet access.

Surveillance video also allows you to avoid accidents in the workplace, wrongful worker’s compensation, and mitigate fraudulent liability claims. The video can be used as a teaching tool to accurately assess day-to-day activities to improve store safety. High-quality video recording can be the most effective way to show exactly what happened and what did not. Pinnacle offers cameras that have a present zoom and focus that provides sharp and clear video clips.

If you own a hospitality business in the Sunshine State and are looking for a South Florida POS, contact Pinnacle Hospitality Systems today. Whether you need a Fort Lauderdale POS system, or a quality point of sale system for any city in Florida or Alabama, Pinnacle has the knowledge and expertise to find the ideal solution for your business.

BurgerMonger Relies on Pinnacle Hospitality Systems for Quality POS System

Mongers are well known for their ability to pick only the highest quality goods to sell or trade—and BurgerMonger in Tampa, Florida lives up to their namesake. They provide their customers superiorly crafted burgers made with only the finest ingredients. Hand crafted burgers, fresh cut fries and home baked buns are just a few of the reasons the popular restaurant attracts loyal crowds of hungry guests.

BurgerMonger’s menu is a step above the rest because of their use of top-notch ingredients, like Akaushi Kobe beef, a lower fat and lower cholesterol meat. Their menu is filled with delicious toppings like cherry wood smoked bacon, aged smoked Amish buttermilk blue cheese and Chai Chipolte Chup. But their menu isn’t only about burgers. They also offer hot dogs, milk shakes and a chicken breast sandwich on multi-grain bread brushed with garlic olive oil.

When Jake Hickton, owner of BurgerMonger, opened his restaurant based on the tenet of using only the finest ingredients, he knew he also needed to choose only the best point-of-sale to manage his daily operations. That is why he selected Pinnacle Hospitality Systems’ POSitouch for its quality, experience and price.

“Using Pinnacle Hospitality Systems software has helped us improve profitability,” said Hickton, a 35-year restaurant veteran. Pinnacle has helped BurgerMonger increase restaurant revenue through inventory control, loss prevention, labor management and food cost analysis.

From day one, Pinnacle exceeded expectations with its excellent 24-hour customer service. Hickton stressed his appreciation of Pinnacle’s outstanding customer service team, citing instances when he needed assistance and a representative was always there to respond immediately.

“We’ve experienced capable, confident people willing to do what was needed in order for us to be successful,” said Hickton. “We’re in it for the long haul and I expect to have a great, long term relationship.”

To see the full client testimonial video interview with Jake Hickton of BurgerMonger.

Pinnacle Hospitality Systems is the premier option for finding a top-of-the-line POS system in Tampa. For more information on how Pinnacle can protect and grow your business profits, stay updated via our social networks.

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Pinnacle Hospitality Systems Says: Server Recommendations Pay Off in the End

point of sale restaurant pinnacle hospitality systems

We’ve all done it. We’re sitting at a new restaurant, reading over their exhaustive menu, and starting to feel slightly overwhelmed. Vacillating between the steak and the shrimp, we defer to the server with the familiar question: “So, what’s good here?”

The most common reply? “Why, everything!”

But with this response, servers pass up a golden moment. Instead of taking the opportunity to start a valuable conversation, this vague answer is so unhelpful it may actually leave the customer more confused than they were before.

A specific response, exhibiting knowledge and mastery of the menu offerings, may help sway the buying decisions of restaurant guests. A server who is able to describe drinks to desserts in delicious detail will whet the appetites of their guests and increase their restaurant profits.

One way of keeping your restaurant’s servers in the culinary know is to make it easier for them to eat the food they serve. Restaurants that offer their employees a discounted meal policy will benefit in the long run. Their firsthand testimony to the tastiness of the menu will entice guests to try more—and buy more.

“Suggestive selling is one of the most valuable tools to building your sales,” says Seth Pollino, of Pinnacle Hospitality Systems Sales. He would know—Seth has been involved in the restaurant business his entire life.

“It is more difficult and expensive to drive new customers into the building,” he says. “It is much easier to get the ones that are already in the seats to spend more money.”

Giving the staff access to the restaurant’s meals will help them feel more invested in the business and serve as a great form of advertisement. Servers appear more legitimate while making recommendations. A specific reply of, “Oh, the fish was just caught today” or “The lamb is my personal favorite” or “The key lime pie is even better than my grandma used to make”, is more likely to influence customers’ menu decisions.

At Pinnacle Hospitality Systems, we protect your profits. Pinnacle will help improve your restaurant’s bottom line not only with proven computer hardware and software designed for the hospitality industry, but with unmatched business consulting and accounting resources. Pinnacle can integrate your point-of-sale, accounting, and inventory in a single easy to use interface. For more details on how we can help increase the profitability of your restaurant, call us today—1.800.771.7100!

Pinnacle Hospital Systems Gets a Grand Slam in Customer Service for Arenas and Stadiums

Pinnacle Hospitality Systems offers the best POS systems in Florida, Alabama, and throughout the United States.  With an efficient customer service team that is available 24/7, Pinnacle will individually custom an ideal point of sale system to meet the unique needs of your restaurant, hotel, or sports bar.  Whatever your hospitality business may be, Pinnacle has an option tailor-made for you!

With baseball season in full swing, Pinnacle also offers a top-notch POS system for managing arenas and stadiums across the country.  Pinnacle can configure a complete stadium/ arena hospitality solution by providing the necessary Dinerware software to manage bars, quick service, accounting, inventory, and even provide a wireless ordering system to cater to your skybox clientele.  We have the tools to help you enhance the experience of your sports-loving guests so they will enjoy a day or night at the ballpark this summer.

The bar feature of the Dinerware software includes the ability to name tickets with anything the bartender chooses and to open bar tabs with the swipe of a credit card.  Multiple bars can be accommodated and only two steps are required to sell a drink.  That means, in only a few simple steps, everyone at any given table may order another round of drinks with no confusion.

The quick service elements include a FastPay feature that allows you to close orders once payment is made.  Menu items can be added or modified on the fly and servers may easily take pre-orders and keep track of them with our unique list view.  Other special items make it possible for you to look up customers instantly by name, phone number, address, or email through an extensive customer database—so you can order a loyal customer their favorite meal or beverage with the touch of a button!  The intuitive user interface provides quick and easy access to all system functions and you can settle a ticket in as little as two touches.

Pinnacle Hospitality Systems keeps arenas and stadiums dishing out food and drinks, so guests can quickly get back to the game.  For more details on how we can help your hospitality business score big with fans, call 1.800.771.7100!

The Rack Sushi Bar & Billiards Relies on iControl

The Rack is a unique concept Sushi Bar and Billiards Lounge in the historic neighborhood of Hyde Park in Tampa. For just $20, you get an unlimited supply of sushi, small plates, wine, liquor and draft beer from Monday to Thursday, 7 p.m. to 9 p.m.

With the $20 special, you can enjoy sushi including California Rolls, Shrimp Tempura, Veggie Delight and more. Or, try a small plate like Chicken Fingers, French Fries, Chicken Nachos and even Beer Cheese Dip! You can’t beat this deal for more upscale “bar food”! Although you may assume that the wine and liquor included in the special are bottom-shelf, The Rack includes Kendall Jackson wines and Skyy, Bacardi, Seagrams 7, Southern Comfort and more quality spirits in the deal. If you’re craving something more substantial, order a sushi roll off the lunch or dinner menu, like the B-52 Bomber, with snow crab, avocado, asparagus, salmon, tuna and tempura chips all topped with baked dynamite and eel sauce! If you’re not a sushi fan, there are plenty of other options available, like the half-pound choice Angus beef char-grilled to perfection, served with lettuce, tomato and onions on a Kaiser roll. Top it all off with The Rack’s sinful Chocolate Lava Meltdown, a chocolate bundt cake served hot with vanilla ice cream and chocolate sauce.

Seth Ronchetti, owner of The Rack, recently completed an interview discussing why he chose Pinnacle Hospitality Systems. First and foremost, he expressed his interest in Pinnacle’s inventory control functions. He has run into trouble with other systems in the past, and needed a quality point of sale system to accurately track inventory. Ronchetti also liked the iControl system, with the ability to keep tabs on his restaurant without having to always be physically present. If you are searching for a top quality POS system in Tampa, call us today at 1-800-771-7100.

Visit Pinnacle’s YouTube channel for more video interviews.

Streamline your Restaurant Operations with POSitouch Restaurant POS Software by Pinnacle Hospitality Systems

Pinnacle Hospitality Systems provides a simple solution for restaurants, bars and other hospitality-related businesses to aid in streamlining hospitality business operations and increase bottom line profits. Pinnacle offers top-of-the-line streamlining solutions for hospitality businesses, whether they are small independent operations or part of a corporate chain restaurant or venue.  

Pinnacle is the the leading hospitality provider for restaurant point-of-sale systems in the states of Alabama and Florida, and provides Restaurant software solutions that help monitor and account for a variety of transactions and business details, and all data is saved securely on the system to a Read-Only memory.

Pinnacle also provides Inventory Management Software for POSitouch restaurant software.  Inventory management and inventory tracking provide management of hospitality businesses with the ability to record, manage, and retrieve precise data on purchases, inventory, employee clock-in and clock-out, sales, voids, deletes and more. 

POSitouch restaurant POS inventory management is the perfect restaurant software to give its users – restaurant management and employees– the ability to eliminate the guesswork in operating a hospitality business. Inventory can be controlled with exacting data regarding expenses, product movement and raw material costs.  This data gives restaurant management an advantage against competition in running a hospitality operation successfully and smoothly. 

With POSitouch, restaurant managers and owners are able to compare their tangible inventory against POS usage such as sales and other movements to determine issues requiring management attention, such as employee theft or other losses.  Purchase orders can be automatically generated based on minimum inventory level order points in the system.  Items on backorder or that have been delivered are trackable with a purchase order.

Restaurant Software Provided by Pinnacle Hospitality Systems

As the leading provider of POSitouch restaurant POS systems and restaurant software in Florida and Alabama, Pinnacle Hospitality Systems provides technology for restaurants to manage time, inventory, and loss prevention. Inventory Management Software is a strong component of a POS system.  inventory management and inventory tracking provide management tools to stay organized with inventory and purchases.  This gives restaurant and bar management the power to record and retrieve accurate data on every transaction.

By giving restaurant management the ability to reduce and eliminate the guesswork surrounding restaurant and bar operations, POSitouch restaurant POS inventory management restaurant software provides precise data on product movement, expenses, and cost of raw materials.  This allows management to control inventory to a more exacting point, and provides the ultimate advantage in smooth operations in the hospitality industry.

With a convenient solution for restaurants, bars and other venues within the hospitality industry, Pinnacle Hospitality Systems provides streamlined solutions for independently-owned operations as well as coporate chains. Management is given the power to simplify operations and  control inventory as well as the cost of raw materials with POSitouch restaurant POS inventory management software.

Pinnacle offers restaurant POS systems that account for all transactions and daily business details. Individual transactions are saved to tamper-proof Read-Only Memory on the POS system.  Pinnacle Hospitality Systems‘ inventory Management Software allows restaurant management to retrieve and record precise data when managing inventory and purchases through inventory management and inventory tracking.