Category Archives: loss prevention

How Video Tools Can Save You Money

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Digital Video RecordingYou cannot afford to leave your business unprotected. By incorporating Digital Video Recording (DVR) technology, you can monitor everything that is going on in and around your store. It is common sense that DVR technology can be a great tool when it comes to loss prevention and employee safety. However, video surveillance can help you increase your profits and point out ways to streamline operations.

Pinnacle’s ICE Monitor’s Digital Surveillance equipment is the perfect combination of DVR technology for your point-of-sale system. The combination of protection becomes the complete digital record of everything that is happening with your business. Here are specific ways DVR technology can help quick-serve restaurants increase profits and streamline operations.

Recording your businesses is a cost-effective way to perform operational reviews. Management can watch several different stores from one computer or mobile device, or at a remote computer (even their home), to suggest ways to organize the staff more efficiently and provide feedback to improve quality and customer service. Some brands have linked data from POS systems to the corresponding video of each transaction and in return motivated more employees to be honest. Pinnacle’s DVR server allows direct and secure access to multi-channel video from anywhere with internet access.

Surveillance video also allows you to avoid accidents in the workplace, wrongful worker’s compensation, and mitigate fraudulent liability claims. The video can be used as a teaching tool to accurately assess day-to-day activities to improve store safety. High-quality video recording can be the most effective way to show exactly what happened and what did not. Pinnacle offers cameras that have a present zoom and focus that provides sharp and clear video clips.

If you own a hospitality business in the Sunshine State and are looking for a South Florida POS, contact Pinnacle Hospitality Systems today. Whether you need a Fort Lauderdale POS system, or a quality point of sale system for any city in Florida or Alabama, Pinnacle has the knowledge and expertise to find the ideal solution for your business.

Hone in on Loss Prevention with POSitouch

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Pinnacle Hospitality Systems provides smart software solutions for restaurants throughout Florida. Casual dining establishments like Cabana Shores Tiki Bar & Grill in Palm Shores have been using Pinnacle’s products for years. Cabana Shores was voted Brevard’s #1 Tiki Bar and Grill, offering a wide selection of delicious Caribbean and American food with happy hour specials and live music entertainment. The menu offers all the classics of American cuisine with burgers, wings and wraps, along with Caribbean flavors like the “Suicide Chicken” – blackened chicken sautéed with onions and bell peppers in teriyaki sauce. Mouthwatering fresh grilled fish and steaks keep customers coming back for more. With a full beer and wine menu and daily specials, it’s no wonder both locals and tourists are attracted to the fun Tiki bar in Central Florida.

Cabana Shores relies on POSitouch restaurant POS systems, especially during busy lunch and dinner rush hours. Servers use the restaurant POS system to send orders to the kitchen quickly and efficiently. They can split multiple checks and process credit card transactions on the computer POS system. Most importantly, POSitouch puts restaurant owners at ease by honing in on loss prevention. With a software system that tracks every single sale, all transactions are accounted for – meaning higher profit margins for business owners. POSitouch offers advantages that no traditional cash register can. Restaurant owners have trusted in solutions provided by Pinnacle Hospitality Systems for over 20 years.

To learn more about Pinnacle Hospitality Systems and our full line of restaurant software and hardware, call 1-800-771-7100.

Pinnacle Hospitality Systems Helps with Loss Prevention

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Into the Blues Bar and Restaurant (formerly called Trattoria Pizzeria Luce) in Hollywood, Florida offers great Italian and American food to guests in a comfortable atmosphere. The restaurant’s signature thin crust pizza is a South Florida favorite. Gourmet brick oven pizzas with toppings like arugula, prosciutto and shaved parmesan keep customers coming back for more. Other menu items include the popular Greek salad, the 12 ounce New York steak and White Wine and Garlic Salmon. Beyond a wide selection of appetizers, salads and pastas, Into the Blues also offers a full service bar for beer, wine and cocktails like the house martini.

The popular pizza place in Downtown Hollywood continues to deliver great food and great service. To ensure excellent customer service, Into the Blues Bar and Restaurant has installed restaurant point of sale systems. The POSitouch POS systems help staff to send orders to the kitchen faster for speedier service. When it’s time to ring up the bill, servers can split multiple checks and process credit card transactions seamlessly. Restaurant POS software is especially helpful at the bar for keeping track of discounts and daily specials like 2 for 1 happy hour drinks. Having restaurant POS is critical for loss prevention, as owners are able to save countless dollars gone to theft each year with a smart software system like POSitouch.

All hospitality businesses benefit from having a computer POS system. Pinnacle Hospitality Systems is the exclusive provider of POSitouch restaurant POS in Florida, and can answer any questions regarding installation and service.

POSitouch Eases Operations at Flipper’s Pizzeria

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Flipper’s Pizzeria started with two friends with an entrepreneurial spirit and a passion for good food, who opened their first restaurant in central Florida in 1987. Today the pizza place has opened franchise opportunities to include 12 locations throughout Florida. Flipper’s still upholds their promise of quality to customers. “We seek out the finest ingredients available, and deliver them fresh to our restaurants. Our pizzas are prepared with passion, and baked to perfection in our brick ovens for your enjoyment,” says the Flipper’s tag line.
The recipe for success of Flipper’s Pizzeria is quite simple: the restaurant recognizes the importance of quality ingredients and ease of operations. Customers are satisfied with good food and excellent service. That is why the most recent Flipper’s Pizzeria location in Winter Springs, Florida has now signed up to use restaurant point of sale solutions provided by Pinnacle Hospitality Systems. Pinnacle is the exclusive provider of POSitouch restaurant POS in Florida. POSitouch replaces old cash registers with smart POS systems that allow restaurant staff to send orders to the kitchen electronically, process credit cards transactions and split multiple checks. Managers can create labor schedules on the POSitouch POS system as well as track sales figures throughout the day.
One of the major benefits of a restaurant point of sale system is loss prevention. POSitouch POS tracks every sale and every dollar taken in and out to ensure your money is going to the right place. By decreasing theft and increasing efficiency of restaurant operations, the owners of Flipper’s Pizzeria in Winter Springs are able to run a successful hospitality establishment.
For more information on POSitouch provided by Pinnacle Hospitality Systems, call 1-800-771-7100.

Florida Diner Stays on Budget with Pinnacle’s iControl

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Sam Wong knows the restaurant business.  At age 14, he started his hospitality career in a New York City eatery.  He went on to work as a busboy, a server and a line cook, before he earned his college degree in accounting from New York University.

Last year, when it came time to open his own restaurant, the Blue Moon Diner in Cooper City, Wong chose a Pinnacle POS system to manage his operations.

“My concept, in these tough economic times, is that people are sick of fast food,” said Wong to the Miami Herald.  “People want to sit down and have a home-cooked meal at an affordable price.”

That is why he offers family-friendly favorites all day.  For breakfast, diners can choose from menu items like pancakes or one of a dozen omelets, starting at $2.99.  The Blue Moon Diner lunch list includes an array of salads, wraps and Angus beef burgers from $4.99—and dinner staples like meatloaf and New York strip steak begin at $6.99.

With a background in accounting, and years of restaurant knowledge, Wong enlisted the support of Pinnacle to protect his profits and keep his new business on track. Pinnacle’s POS systems promote loss prevention by eliminating double-entry postings and reducing accounting costs.  The iControl Enterprise works with the POSitouch restaurant POS system to create an all-in-one program to map sales, automatically post transactions and chart accounts.  These features help restaurant owners like Wong to maintain his budget and continue to offer his customers good food at a great price.

Pinnacle Hospitality Systems helps new restaurant owners throughout South Florida manage their business affairs.  Our reliable POS systems protect your profits by organizing and charting your sales with accuracy.  For more information on how POSitouch can be the accounting solution for your restaurant, contact Pinnacle at 800-771-7100 today!

Easily Transfer Your POSitouch Data into Quickbooks

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Pinnacle Hospitality System’s iControl Enterprise offers the smart iControl POS integrated software that works seamlessly with your POSitouch restaurant POS system. It delivers up-to-date and relevant business information to keep your hospitality business on track and on budget. If you’re a manager and wish to free up more time to focus on loss prevention, iControl is a worthy investment. Know where your losses are stemming from, and what you can do today to control them.

If you use Quickbooks to track your financial information, you’ll be happy to learn that with iControl, it is easy to transfer this data into your favorite accounting software system. It is a quick and easy way to transfer your data from POSitouch to Quickbooks. With this function, you can:

  • Eliminate double-entry postings
  • Get more accurate and timely information
  • Reduce overall bookkeeping and accounting costs
  • Enjoy the ease and convenience of an all-in-one program
  • Import information directly from POSitouch

This system also automatically checks to see the import status, allows easy mapping of POSitouch sales and automatically posts transactions to Quickbooks accounting. Easily map your POSitouch sales journal to the Quickbooks chart of accounts.

There are just a few quick and easy steps to transfer this information:

1)      The mapping tool clearly shows the POSitouch sales journal accounts on the left, and the Quickbooks chart of accounts on the right. The red lines indicate that those accounts have not yet been mapped together. Simply click the map line, select the chart of accounts and hit enter to instantly map the information over to the POSitouch sales journal.

2)      Select the specific day, or range of dates, click “Go” to import data.

3)      Select the specific store, or all stores, and the status screen will show the status of the import. The validation screen will show if there were any problems with the import.

4)      Another status screen will show that the journal entries are being posted directly to Quickbooks accounting. Results show all entries.

The POSitouch to Quickbooks interface from iControl Enterprise is your control over getting your information out of POSitouch and into your Quickbooks accounting solution. For more information, call 866-284-9339 today!

Bimini Boatyard Chooses Pinnacle to Ease Grand Re-Opening

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Anyone who has lived in Fort Lauderdale for even a short amount of time is familiar with Bimini Boatyard. Situated on Southeast 17th Street, Bimini overlooks the beautiful intracoastal waterway, with an impressive outdoor patio area. Bimini has been serving up some of the best Caribbean cuisine since 1989.

Executive Chef Michael Bennett has recently introduced a new Fusion Caribbean menu, including flavors from France, Britain and the Spanish Caribbean Islands. Start your meal with the World Famous Bimini Bread, “the most amazing bread you will ever eat”! No matter what type of fare you’re in the mood for, Bimini will not disappoint, with an extensive menu offering anything from delicious pastas, to signature salads, to unique seafood dishes like the Wahoo Charlotte Amalie. Ask your knowledgeable server for the perfect wine pairing and sit back, relax and enjoy the waterfront view.

Recently, Bimini Boatyard closed and reopened for renovations. A couple years before they reopened their doors, Bimini was on the search for a quality point of sale system. Due to their outstanding reputation for quality, price and customer satisfaction, manager Jeff Hallick chose Pinnacle Hospitality Systems. The hardware and software provided by Pinnacle was so easy to use, Hallick was able to teach his staffers all the basics in-house. Any time there was a problem, a Pinnacle support expert was on call to help immediately. Managers are perhaps most thankful for the historical information provided by POSitouch. Bimini has increased profits by cutting costs, making all daily processes more efficient, special marketing programs that increase revenue, loss prevention and labor scheduling. Hallick noted that with this data, he has been able to eliminate profit-killing items by locating items that return the lowest revenue.

Overall, Jeff Hallick feels that Pinnacle’s POS system has exceeded his expectations by quickly and easily installing the product, manager training programs, and the fact that Pinnacle experts were able to get the popular restaurant up and running well before their grand re-opening.