Feedback = Improvement

Employee feedbackThe best way to improve customer service is to improve your employees. Sounds simple but often managers do not know how to give an employee feedback.  Giving feedback both positive and negative is one of the most important things you can do for your employees both individually and for your team as a whole. Employees need specific direction to do their job and to provide the customer service you want your restaurant to be known for. Continue reading “Feedback = Improvement” »

Killer Pasta is Killing It

Killer Pasta Food TruckFood trucks have gone gourmet. No longer are they just the construction worker’s lunch. Killer Pasta is a mobile food truck in Miami that is making every possible effort to provide the freshest, best tasting pastas & salads for their customers. By working with local farmers and dairy companies they use the freshest ingredients including local seafood and Key West shrimp (when in season).   Killer Pasta makes their pastas, cheeses, and sauces daily. With delicious weekly specials based on the local produce offerings you are always assured a great meal. Continue reading “Killer Pasta is Killing It” »

Slip and Falls Losses

Slip and Fall InjuryA new study commissioned by Cintas Corporation and conducted by Harris Interactive, found that nearly one in three American adults are unlikely to dine at a restaurant where someone they know had slipped and fallen.

David Collette, director of marketing and strategy for Cintas Foodservice, says slip-and-fall accidents aren’t just costly in terms of losing customers, but they can also potentially be costly in legal expenses. This is especially true for mom and pop restaurants or small chains. If a small restaurant gets sued for a slip and fall it can wipe out all of their profits for a year or more.

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Do Not Be A Target of Cybercrime

Protect You Business Against CybercrimeTrustwave, a leading provider of information security and compliance solutions, published this week the Trustwave 2012 Global Security Report.   This report’s findings are based on more than 300 data breach investigations and 2,000 penetration tests performed last year by Trustwave’s advanced security team SpiderLabs. For the second year in a row, findings show the food and beverage industry is the top target for cybercriminals with 44% of investigations. This report states that industries with franchise models are most at risk in 2012.

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How Video Tools Can Save You Money

Digital Video RecordingYou cannot afford to leave your business unprotected. By incorporating Digital Video Recording (DVR) technology, you can monitor everything that is going on in and around your store. It is common sense that DVR technology can be a great tool when it comes to loss prevention and employee safety. However, video surveillance can help you increase your profits and point out ways to streamline operations.

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Hone in on Loss Prevention with POSitouch

Pinnacle Hospitality Systems provides smart software solutions for restaurants throughout Florida. Casual dining establishments like Cabana Shores Tiki Bar & Grill in Palm Shores have been using Pinnacle’s products for years. Cabana Shores was voted Brevard’s #1 Tiki Bar and Grill, offering a wide selection of delicious Caribbean and American food with happy hour specials and live music entertainment. The menu offers all the classics of American cuisine with burgers, wings and wraps, along with Caribbean flavors like the “Suicide Chicken” – blackened chicken sautéed with onions and bell peppers in teriyaki sauce. Mouthwatering fresh grilled fish and steaks keep customers coming back for more. With a full beer and wine menu and daily specials, it’s no wonder both locals and tourists are attracted to the fun Tiki bar in Central Florida.

Cabana Shores relies on POSitouch restaurant POS systems, especially during busy lunch and dinner rush hours. Servers use the restaurant POS system to send orders to the kitchen quickly and efficiently. They can split multiple checks and process credit card transactions on the computer POS system. Most importantly, POSitouch puts restaurant owners at ease by honing in on loss prevention. With a software system that tracks every single sale, all transactions are accounted for – meaning higher profit margins for business owners. POSitouch offers advantages that no traditional cash register can. Restaurant owners have trusted in solutions provided by Pinnacle Hospitality Systems for over 20 years.

To learn more about Pinnacle Hospitality Systems and our full line of restaurant software and hardware, call 1-800-771-7100.

Pinnacle Hospitality Systems Helps with Loss Prevention

Into the Blues Bar and Restaurant (formerly called Trattoria Pizzeria Luce) in Hollywood, Florida offers great Italian and American food to guests in a comfortable atmosphere. The restaurant’s signature thin crust pizza is a South Florida favorite. Gourmet brick oven pizzas with toppings like arugula, prosciutto and shaved parmesan keep customers coming back for more. Other menu items include the popular Greek salad, the 12 ounce New York steak and White Wine and Garlic Salmon. Beyond a wide selection of appetizers, salads and pastas, Into the Blues also offers a full service bar for beer, wine and cocktails like the house martini.

The popular pizza place in Downtown Hollywood continues to deliver great food and great service. To ensure excellent customer service, Into the Blues Bar and Restaurant has installed restaurant point of sale systems. The POSitouch POS systems help staff to send orders to the kitchen faster for speedier service. When it’s time to ring up the bill, servers can split multiple checks and process credit card transactions seamlessly. Restaurant POS software is especially helpful at the bar for keeping track of discounts and daily specials like 2 for 1 happy hour drinks. Having restaurant POS is critical for loss prevention, as owners are able to save countless dollars gone to theft each year with a smart software system like POSitouch.

All hospitality businesses benefit from having a computer POS system. Pinnacle Hospitality Systems is the exclusive provider of POSitouch restaurant POS in Florida, and can answer any questions regarding installation and service.