Category Archives: loss prevention

Alabaman Grill Chooses Pinnacle’s POS

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Rosie’s Grill, located in Daphne, Alabama, is named after a mother and daughter who both worked at the restaurant for most of their lives, cooking up both American and Mexican favorites. Conveniently located, Rosie’s is debuting a brand-new, beautiful brick-paved courtyard eating area with a big stone fireplace on November 21st of this year! Check their Facebook page for photos, news and specials!

Specializing in unique sandwiches, burgers and Mexican cuisine, Rosie’s offers American classics while serving up some of the tastiest Mexican dishes in the state! Start with the salsa (choose from five types) and house-made chips or the nachos El Grande. Try the tacos with skirt steak or build a “Garbage Burger,” by piling on cheese, bacon, mushrooms, onions and avocado. Sample one of “Rosie’s Favorites,” like the beef taco salad or the beef or chicken burrito. Rosie’s also offers a selection of bottled and draught beers, as well as many wines by the glass and specialty/mixed drinks. Book Rosie’s for your next party and enjoy a delicious buffet for 25 to 40 people.

To run this popular restaurant, Rosie’s relies on Pinnacle for their turnkey customer solutions. The POSitouch restaurant POS system is a non-resettable total key for superior security, affording managers the ability to assign and revoke employee privileges with a PIN number. Another benefit allows managers to view real-time online transactions, sales, voids, comps, deleted items and much more to aid in loss prevention efforts. Basically, this popular point of sale system in Alabama eliminates the potential for fraud on all levels, keeping money in the pockets of those in which it belongs. To start saving valuable time and money in your restaurant today, contact a Pinnacle expert by calling their toll-free number at 1.800.771.7100.

Pinnacle Helps a Burgeoning Pit Boss with a Heart of Gold

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4 Rivers Smokehouse isn’t your run-of-the-mill BBQ joint. Launched from his home kitchen in 2005, John Rivers combined his passion for great barbecue with his drive to support his community. Joining with three close friends, Rivers set out on a mission to bring delicious barbecue to central Florida, and to help a local family facing escalating medical bills due to their young daughter’s battle with cancer.

With a mission to produce the highest level of quality products and superior service to their customers, 4 Rivers offers two types of barbecue sauces – original and hot, along with a barbecue and brisket rub. These items can be ordered à la carte for 4 Rivers fanatics. Menu items include classic smokehouse sandwiches, dinner plates like the Smokehouse prime rib, signature stackers, salads, an array of tasty desserts that scream southern comfort.

Recently, Brian Johnson of 4 Rivers Smokehouse in Winter Park sat down to discuss his experience with Pinnacle for their YouTube channel. When it came time to shop around for the best restaurant POS system in Florida, Johnson turned to Pinnacle, and hasn’t looked back since. He stresses his satisfaction with the ease of use, and with teaching his employees how to operate the user-friendly POS software system. Being able to run specialized daily reports, like labor management and food cost analyses, has made managing the popular BBQ restaurant easier than ever before. The POSitouch software has helped to increase revenue through inventory control and loss prevention. Finally, Johnson notes that he is beyond happy with the dedicated service he has received since choosing Pinnacle, with experts on-call at midnight and even on Sundays! With superior service and the highest quality equipment, Pinnacle is the only choice for managers who strive to achieve the best for their hospitality business.

Lakeland Wine Market Opens its Red Door to Pinnacle

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Pinnacle is known mainly for their restaurant POS systems, but many may not be aware that these point of sale systems are also used in smaller, more specialized hospitality businesses, like Red Door Wine Market in Lakeland, Florida.

Red Door Wine Market is a “groovy wine shop by day, funky wine bar by night,” that brings a California vineyard experience to Lakeland. Located in a classic red brick building with their namesake’s red door, this wine market certainly created a chic indoor ambiance, with wood floors, antique furniture and chandelier. Stacks of wine boxes line the walls and there are plenty of gathering spots to sit and sip a wide variety of fine wines.

Red Door features live music at the door both Friday and Saturday nights, with a calendar of featured artists here. Every Wednesday, chefs prepare a “blue plate” inspired dinners paired with a short flight (two half glasses) of wine to complement. Red Door Wine Market also offers fresh baked breads, a variety of complementary cheeses and a selection of unique micro brews. Hours of operation are Tuesday through Saturday from 2pm to midnight.

Pinnacle POS systems offers unmatched business consulting and accounting resources in addition to their proven computer hardware and software, specifically designed for hospitality businesses. Red Door Wine Market counts on Pinnacle’s POSitouch, an easy to use Windows-based point of sale software that helps the small wine shop keep track of a variety of daily operations, like loss prevention and management. Payment processes have been completely automated, improving the guest’s experience. POSitouch has helped thousands of business improve their daily business operations, call 1.800.771.7100 today to find out how Pinnacle can help you!

Pinnacle Strikes a Sweet Deal with Rico Bakery & Café

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With a humble storefront and a big colorful sign in the heart of Little Havana, Rico Bakery and Café in Miami has been providing locals with decadent sweet treats since 1988.

Rico Bakery has perfected their recipes for cakes, cookies and pastries over their 22-year tenure in South Florida. All of Rico Bakery’s pastries are family recipes handed down, and have received rave reviews from locals for years. Frequenters love the Pan con Queso, a bread and cheese recipe that the Rico family has perfected. Another popular favorite are the pastelitos, a Cuban treat with a baked puff pastry filled with sweet or savory fillings.

The Rico Rum cake is the house specialty, with a velvety butter pound cake doused in rum and covered in rich buttercream. Other delicious cakes offered include chocolate cheesecake, black forest cake, sacher cake, and various other types of Cuban sweets.

Having been in operation for over two decades, Rico Bakery & Café has developed a loyal following. To keep up with the increased demand, Rico Bakery needed to automate several of their daily business operations. The bakery turned to Pinnacle for their restaurant POS systems. With POSitouch, this family-owned business can quickly authorize customer credit cards, keep better control over labor management, track time and attendance, and maintain a better handle on loss prevention. Pinnacle’s point of sale systems make running this small bakery a breeze, both for customers and management. Contact an expert now to find out how Pinnacle’s computer POS system can automate your business!

Pinnacle’s POS Solutions Assist Flourishing South Florida Pizza Eatery

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A well-known South Florida classic, Anthony’s Coal Fired Pizza has been serving “pizza well done” since 2002. Anthony Bruno, founder and former owner of the popular Anthony’s Runway 84, set out on a mission to bring Brooklyn to South Florida with his proprietary 800-degree, coal-burning oven. Bruno explains, “We’ve introduced the ‘old world’ art of making pizza in a coal-fired oven and we’re happy to report that our customers can’t get enough of it.”

Anthony’s has developed a loyal following over the years, offering unique topping options such as arugula and prosciutto, and delectable specialties like the Eggplant Marino (named after Dan Marino’s favorite dish at Anthony’s). Other menu favorites include the coal oven roasted chicken wings served with caramelized onions and focaccia bread, a variety of coal oven sandwiches, and plenty of Italian soul food like broccoli rabe and sausage.

Due to Anthony’s instant popularity, many South Florida locations have since opened their doors. The success of the restaurant has recently led to the opening of restaurants in New York and Pennsylvania as well. With so much business, Anthony’s needed to ensure their operating processes were as efficient as possible. Pinnacle automated the entire ordering process, making placing orders and payment a breeze for customers and Anthony’s employees alike. Pinnacle POS systems streamlined business, minimizing loss and reducing overall labor expenses. Pinnacle has automated over 2,000 hospitality business and counting with their restaurant POS systems and turnkey customer solutions. With the help of POSitouch, Anthony’s has been able to manage each of their locations with ease. To learn more about how Pinnacle can streamline your hospitality business, call 1.800.771.7100.

Pinnacle Keeps South Florida’s Premier Sports Grill Running Smoothly

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With twenty-two locations and counting, Duffy’s is quickly becoming Florida’s go-to bar/restaurant for sports lovers across the state. Sports memorabilia and flat screen TV’s line the walls, creating an unbeatable environment for Monday night football or the World Cup. If that wasn’t enough, Duffy’s menu spans the continents, offering everything from stir-fry chicken to their award-winning jumbo wings and burgers.

Happy hour runs daily from 4 P.M. to close, and drink specials vary monthly. Stop by this month for Oktoberfest, featuring German-influenced menu items like the Grilled Brat Burger and a five dollar 34-oz. draft beer! With so many repeat customers, Duffy’s provides a free “MVP” card, earning patrons points towards rewards and freebies with each purchase. Stop by on Tuesday and enjoy double points towards your next meal, or anytime of the week to receive 40% off all menu items from 2-4 P.M.

With locations from Melbourne to Fort Lauderdale, Duffy’s depends on Pinnacle’s hospitality POS systems to operate efficiently. A growing customer base has best been managed through the use of POSitouch, allowing servers to immediately place and send orders to the kitchen, as well as quickly and easily separating bills and running credit cards. In addition to helping wait staff, this POS software system aids managers and owners in tracking and recording food and labor costs, as well as minimizing loss.

No matter where in South Florida you are, there is a Duffy’s Sports Grill near you. Stop in today and sample one of Duffy’s award-winning dishes today!

POSitouch POS Systems Manage Sports Bars with Ease

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When it comes to running a hospitality business, managers know that bars are a common area for revenue loss. Especially at busy sports bars with thousands of drinks served and transactions occurring all at once, the bar is one of the most vulnerable areas for theft or “shrinkage”. Shrinkage is profit that is lost due to waste, spillage or theft- which amounts to about 23% of liquor and beer and 10% of wine at an average bar (Barmedia). These numbers can add up to millions of dollars lost over the course of a year.

That’s why it is imperative for sports bars and nightclubs to invest in a reliable bar POS system. Automating all business transactions is an effective way to prevent revenue loss. POSitouch Sports Bar Solutions help bar owners deal with loss prevention by keeping video record of all open cash register activity. Managers can set an automatic alarm to go off when cash draw has reached a pre set limit of cash sales, and owners can change cash draws and review reports in seconds.

POS systems not only help with loss prevention, but also speed up the transaction process to provide customers with better service. POSitouch software allows staff to quickly start tabs, split checks and cash multiple checks at once. The POSitouch screen will even show detailed drink recipes and a rolling minimal birth date for required drinking age to speed up the process even more.

Bokamper’s Sports Bar & Grill, voted Number 1 Sports Bar in South Florida, uses POSitouch POS provided by Pinnacle Hospitality Systems to manage its business transactions. Pinnacle Hospitality Systems has been the exclusive provider of POSitouch software in Florida for over 20 years.