Category Archives: loss prevention

Pinnacle Strikes a Sweet Deal with Rico Bakery & Café

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With a humble storefront and a big colorful sign in the heart of Little Havana, Rico Bakery and Café in Miami has been providing locals with decadent sweet treats since 1988.

Rico Bakery has perfected their recipes for cakes, cookies and pastries over their 22-year tenure in South Florida. All of Rico Bakery’s pastries are family recipes handed down, and have received rave reviews from locals for years. Frequenters love the Pan con Queso, a bread and cheese recipe that the Rico family has perfected. Another popular favorite are the pastelitos, a Cuban treat with a baked puff pastry filled with sweet or savory fillings.

The Rico Rum cake is the house specialty, with a velvety butter pound cake doused in rum and covered in rich buttercream. Other delicious cakes offered include chocolate cheesecake, black forest cake, sacher cake, and various other types of Cuban sweets.

Having been in operation for over two decades, Rico Bakery & Café has developed a loyal following. To keep up with the increased demand, Rico Bakery needed to automate several of their daily business operations. The bakery turned to Pinnacle for their restaurant POS systems. With POSitouch, this family-owned business can quickly authorize customer credit cards, keep better control over labor management, track time and attendance, and maintain a better handle on loss prevention. Pinnacle’s point of sale systems make running this small bakery a breeze, both for customers and management. Contact an expert now to find out how Pinnacle’s computer POS system can automate your business!

Pinnacle’s POS Solutions Assist Flourishing South Florida Pizza Eatery

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A well-known South Florida classic, Anthony’s Coal Fired Pizza has been serving “pizza well done” since 2002. Anthony Bruno, founder and former owner of the popular Anthony’s Runway 84, set out on a mission to bring Brooklyn to South Florida with his proprietary 800-degree, coal-burning oven. Bruno explains, “We’ve introduced the ‘old world’ art of making pizza in a coal-fired oven and we’re happy to report that our customers can’t get enough of it.”

Anthony’s has developed a loyal following over the years, offering unique topping options such as arugula and prosciutto, and delectable specialties like the Eggplant Marino (named after Dan Marino’s favorite dish at Anthony’s). Other menu favorites include the coal oven roasted chicken wings served with caramelized onions and focaccia bread, a variety of coal oven sandwiches, and plenty of Italian soul food like broccoli rabe and sausage.

Due to Anthony’s instant popularity, many South Florida locations have since opened their doors. The success of the restaurant has recently led to the opening of restaurants in New York and Pennsylvania as well. With so much business, Anthony’s needed to ensure their operating processes were as efficient as possible. Pinnacle automated the entire ordering process, making placing orders and payment a breeze for customers and Anthony’s employees alike. Pinnacle POS systems streamlined business, minimizing loss and reducing overall labor expenses. Pinnacle has automated over 2,000 hospitality business and counting with their restaurant POS systems and turnkey customer solutions. With the help of POSitouch, Anthony’s has been able to manage each of their locations with ease. To learn more about how Pinnacle can streamline your hospitality business, call 1.800.771.7100.

Pinnacle Keeps South Florida’s Premier Sports Grill Running Smoothly

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With twenty-two locations and counting, Duffy’s is quickly becoming Florida’s go-to bar/restaurant for sports lovers across the state. Sports memorabilia and flat screen TV’s line the walls, creating an unbeatable environment for Monday night football or the World Cup. If that wasn’t enough, Duffy’s menu spans the continents, offering everything from stir-fry chicken to their award-winning jumbo wings and burgers.

Happy hour runs daily from 4 P.M. to close, and drink specials vary monthly. Stop by this month for Oktoberfest, featuring German-influenced menu items like the Grilled Brat Burger and a five dollar 34-oz. draft beer! With so many repeat customers, Duffy’s provides a free “MVP” card, earning patrons points towards rewards and freebies with each purchase. Stop by on Tuesday and enjoy double points towards your next meal, or anytime of the week to receive 40% off all menu items from 2-4 P.M.

With locations from Melbourne to Fort Lauderdale, Duffy’s depends on Pinnacle’s hospitality POS systems to operate efficiently. A growing customer base has best been managed through the use of POSitouch, allowing servers to immediately place and send orders to the kitchen, as well as quickly and easily separating bills and running credit cards. In addition to helping wait staff, this POS software system aids managers and owners in tracking and recording food and labor costs, as well as minimizing loss.

No matter where in South Florida you are, there is a Duffy’s Sports Grill near you. Stop in today and sample one of Duffy’s award-winning dishes today!

POSitouch POS Systems Manage Sports Bars with Ease

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When it comes to running a hospitality business, managers know that bars are a common area for revenue loss. Especially at busy sports bars with thousands of drinks served and transactions occurring all at once, the bar is one of the most vulnerable areas for theft or “shrinkage”. Shrinkage is profit that is lost due to waste, spillage or theft- which amounts to about 23% of liquor and beer and 10% of wine at an average bar (Barmedia). These numbers can add up to millions of dollars lost over the course of a year.

That’s why it is imperative for sports bars and nightclubs to invest in a reliable bar POS system. Automating all business transactions is an effective way to prevent revenue loss. POSitouch Sports Bar Solutions help bar owners deal with loss prevention by keeping video record of all open cash register activity. Managers can set an automatic alarm to go off when cash draw has reached a pre set limit of cash sales, and owners can change cash draws and review reports in seconds.

POS systems not only help with loss prevention, but also speed up the transaction process to provide customers with better service. POSitouch software allows staff to quickly start tabs, split checks and cash multiple checks at once. The POSitouch screen will even show detailed drink recipes and a rolling minimal birth date for required drinking age to speed up the process even more.

Bokamper’s Sports Bar & Grill, voted Number 1 Sports Bar in South Florida, uses POSitouch POS provided by Pinnacle Hospitality Systems to manage its business transactions. Pinnacle Hospitality Systems has been the exclusive provider of POSitouch software in Florida for over 20 years.

Restaurant Software and POS Systems Provide Restaurant Security and Loss Prevention Strategies

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As a leading provider of Restaurant Software solutions in Florida and Alabama,  Pinnacle Hospitality Systems offers a wide variety of point-of-sale restaurant software solutions for all forms of hospitality businesses. Pinnacle offers POSitouch support for POSitouch restaurant POS systems and sales of Sports Bars POS, hotel POS Stadium POS systems POS for arenas,  and Country Club POS as well as bowling alley solutions for bowling centers too.

Pinnacle is Located in south Florida and services a wide variety of hospitality businesses.  Using top-of-the-line means of restaurant loss prevention technolgy in addition to providing restaurant security POS systems, every action performed with the POS software is trackable and recordable for security measures.

Trackable actions include order cancellations, voids, “no sale” actions, discounts, returns, sales transactions and more, keeping management aware of activities and times through time-stamping on the POS system. Digital surveillance integrates smoothly with these systems, increasing bottom-line profits and decreasing losses and spending.

While you cater to your customers and patrons, Pinnacle Hospitality Systems caters to your hospitality business. Be it a small venue or a large multi-operational business, Pinnacle provides the best service restaurant POS Tech Support and restaurant software help desk support.

Pinnacle Hospitality Tech Support sees your business through the project from start to finish and beyond –  designing and installing a tailor-made POS system for your business’ needs, and staying by your side for tech support, help desk and employee training.  Pinnacle Hospitality Systems brings your business a seamless integration of software solutions for your restaurant.

Pinnacle offers a limited software support contract and restaurant softwear services to business not covered under a Pinnacle service plan. For prices and additional information, call Pinnacle Help Desk at 1-800-771-7100.  There is always a live person on Pinnacle’s end of the line, waiting to assist you.  Pinnacle never uses an automated answering service.

POS Technology for Restaurants and Hospitality Industry Increase Bottom Line Profits

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Amongst the hardest-hit industries during a period of tight financial liberties is the hospitality industry.  Travel, hotels, restaurants and bars are nothing without the support and patronage of customers choosing to enjoy a vacation or a night out with friends and loved ones.

While there are a number of ways to drum up business, taking control of your profits and losses and utilizing a system for restaurant loss prevention measures  should be the first priority for any hospitality-based business, regardless of the fiscal climate. 

Restaurant security and restaurant loss prevention is the first step towards increasing your bottom line and decreasing profit losses. Restaurant POS systems interface with digital surveillance technology allowing restaurant management full control and montitoring of the activities performed at POS systems throughout the restaurant.

Restaurant surveillance technology gives management to access and view real-time online transactions such as sales and refunds, deleted items and voids, customer compensations, employee clock-in and clock-outs, and other events as occurring on the POS system.

In times of difficulty, necessity is the mother of invention, and the need to control and prevent profit losses comes with technological advancements in restaurant POS software systems, which help set your hospitality business above its competition.

Improvements in customer service and in turnover time are obvious when your venue chooses to use a POS system rather than maintaining a paper trail.  During periods of slow business, it becomes more apparent how well your employees and business is performing.

 POSitouch POS systems uses high-performing security components where information is encrypted and saved to a Read-Only Memory that is impossible to hack or tamper with.  POSitouch restaurant POS systems require passwords and are non-resettable.

Streamline your Restaurant Operations with POSitouch Restaurant POS Software by Pinnacle Hospitality Systems

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Pinnacle Hospitality Systems provides a simple solution for restaurants, bars and other hospitality-related businesses to aid in streamlining hospitality business operations and increase bottom line profits. Pinnacle offers top-of-the-line streamlining solutions for hospitality businesses, whether they are small independent operations or part of a corporate chain restaurant or venue.  

Pinnacle is the the leading hospitality provider for restaurant point-of-sale systems in the states of Alabama and Florida, and provides Restaurant software solutions that help monitor and account for a variety of transactions and business details, and all data is saved securely on the system to a Read-Only memory.

Pinnacle also provides Inventory Management Software for POSitouch restaurant software.  Inventory management and inventory tracking provide management of hospitality businesses with the ability to record, manage, and retrieve precise data on purchases, inventory, employee clock-in and clock-out, sales, voids, deletes and more. 

POSitouch restaurant POS inventory management is the perfect restaurant software to give its users – restaurant management and employees– the ability to eliminate the guesswork in operating a hospitality business. Inventory can be controlled with exacting data regarding expenses, product movement and raw material costs.  This data gives restaurant management an advantage against competition in running a hospitality operation successfully and smoothly. 

With POSitouch, restaurant managers and owners are able to compare their tangible inventory against POS usage such as sales and other movements to determine issues requiring management attention, such as employee theft or other losses.  Purchase orders can be automatically generated based on minimum inventory level order points in the system.  Items on backorder or that have been delivered are trackable with a purchase order.