Category Archives: Payment Processing

Pinnacle Hospital Systems Gets a Grand Slam in Customer Service for Arenas and Stadiums

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Pinnacle Hospitality Systems offers the best POS systems in Florida, Alabama, and throughout the United States.  With an efficient customer service team that is available 24/7, Pinnacle will individually custom an ideal point of sale system to meet the unique needs of your restaurant, hotel, or sports bar.  Whatever your hospitality business may be, Pinnacle has an option tailor-made for you!

With baseball season in full swing, Pinnacle also offers a top-notch POS system for managing arenas and stadiums across the country.  Pinnacle can configure a complete stadium/ arena hospitality solution by providing the necessary Dinerware software to manage bars, quick service, accounting, inventory, and even provide a wireless ordering system to cater to your skybox clientele.  We have the tools to help you enhance the experience of your sports-loving guests so they will enjoy a day or night at the ballpark this summer.

The bar feature of the Dinerware software includes the ability to name tickets with anything the bartender chooses and to open bar tabs with the swipe of a credit card.  Multiple bars can be accommodated and only two steps are required to sell a drink.  That means, in only a few simple steps, everyone at any given table may order another round of drinks with no confusion.

The quick service elements include a FastPay feature that allows you to close orders once payment is made.  Menu items can be added or modified on the fly and servers may easily take pre-orders and keep track of them with our unique list view.  Other special items make it possible for you to look up customers instantly by name, phone number, address, or email through an extensive customer database—so you can order a loyal customer their favorite meal or beverage with the touch of a button!  The intuitive user interface provides quick and easy access to all system functions and you can settle a ticket in as little as two touches.

Pinnacle Hospitality Systems keeps arenas and stadiums dishing out food and drinks, so guests can quickly get back to the game.  For more details on how we can help your hospitality business score big with fans, call 1.800.771.7100!

Pinnacle Introduces the POSitouch Wireless Hand Held Terminal!

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Pinnacle is very excited to introduce the POSitouch Wireless Hand Held Terminal, the newest addition to the existing line of hospitality system products. With this mobile terminal, servers can take and process orders at the table, allowing customers and managers alike to enjoy quicker and more accurate ordering.

With the POSitouch Wireless Hand Held Terminal, the bottleneck effect caused by servers waiting to use stationary terminals is eliminated.  The terminal is especially useful for cocktail and outdoor patio servers, allowing for multiple order processing at once. Servers no longer need to return to the bar in between orders.  The new terminal quickly and easily processes credit card payments with a built-in magnetic card reader (which also has the ability to read manager cards).  Service time is further shortened by the ability of the server to enter check discounts on the terminal without a manager.

One of the best features of the new Hand Held Terminal is that there is no need for additional training, as the mobile terminal contains the same functions and software interface as the regular-sized POSitouch terminal. To own and operate this new product, there are just a few small investments necessary:

  • Purchase of POSitouch software license
  • Wireless router (communicates with terminals to send information)
  • Antennae and battery charging station for each terminal

The Hand Held comes with an easy to use stylus pen, an LCD touch screen that automatically adjusts to whether the user is right or left-handed and a fully-charged battery that lasts up to 6 hours. Optional add-on enhancements include the mobile printer accessory, useful for printing receipts and processing credit card payments for a fully-mobile operation.

Pinnacle continues to hold their spot as a leader in the hospitality point of sale industry. With this latest addition to their product line, the user need only enter once and it’s on its way, no wasted steps! The POSitouch Wireless Hand Held Terminal is perfect for pool decks, patio bars, bowling centers and many more types of hospitality businesses.

To learn more:

Pinnacle Keeps South Florida’s Premier Sports Grill Running Smoothly

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With twenty-two locations and counting, Duffy’s is quickly becoming Florida’s go-to bar/restaurant for sports lovers across the state. Sports memorabilia and flat screen TV’s line the walls, creating an unbeatable environment for Monday night football or the World Cup. If that wasn’t enough, Duffy’s menu spans the continents, offering everything from stir-fry chicken to their award-winning jumbo wings and burgers.

Happy hour runs daily from 4 P.M. to close, and drink specials vary monthly. Stop by this month for Oktoberfest, featuring German-influenced menu items like the Grilled Brat Burger and a five dollar 34-oz. draft beer! With so many repeat customers, Duffy’s provides a free “MVP” card, earning patrons points towards rewards and freebies with each purchase. Stop by on Tuesday and enjoy double points towards your next meal, or anytime of the week to receive 40% off all menu items from 2-4 P.M.

With locations from Melbourne to Fort Lauderdale, Duffy’s depends on Pinnacle’s hospitality POS systems to operate efficiently. A growing customer base has best been managed through the use of POSitouch, allowing servers to immediately place and send orders to the kitchen, as well as quickly and easily separating bills and running credit cards. In addition to helping wait staff, this POS software system aids managers and owners in tracking and recording food and labor costs, as well as minimizing loss.

No matter where in South Florida you are, there is a Duffy’s Sports Grill near you. Stop in today and sample one of Duffy’s award-winning dishes today!

Restaurants are Hungry for Versatile Payment Processing

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The right payment processing solution for your restaurant or hospitality-based business plays an important role in the functionality and flow of your daily operations.  An integrated POS payment processing solution from Mercury Payment Systems is the restaurant equipment with the capacity to coordinate your point of sale strategy.  For merchants who do not have a POS or electrical cash register system, Mercury Payment Systems offers stand-alone payment terminals.

Provided by Pinnacle Hospitality Systems, Mercury Payment Systems interface seamlessly with your POS to provide the ultimate in restaurant payment processing capabilities.  With outstanding 2-3 second internet protocol, customers are never kept waiting for their check or change.  Mercury Payment Systems offers real-time transaction reports and free technical support.  System can support credit, debit PIN debit, EBT, food stamps, check authorization and gift transactions if the POS system utilized has the capacity. 

 NoLoadT Datacap Products allow for fully integrated processing for electric cash registers.  Mercury Payment Systems is a quick and simple solution for Internet protocol (IP), dial-up, or IP with dial backup payment processing.  Security is never a worry with MPS, backup functionality automatically switches over to dial processing if the internet connectivity is lost.  To enhance cost efficiency, the dial processing can be changed over smoothly to a high-speed connection if the service is obtained. For all needed restaurant supplies, contact Pinnacle Hospitality Systems at 800-771-7100 or visit http://www.pinnaclehs.com today.