Category Archives: restaurant software

Pinnacle Offers Solutions for Florida Casual Dining Establishment

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Simply the best

Over 30 years ago, the first Bagel King opened with the goal of providing customers with only the finest service and best food for their money. Owner Frank Perrotta expanded the small bakery into a casual dining restaurant, bakery and catering company with multiple locations throughout Central Florida. Today, the philosophy still stands to bring delicious kettle-baked, New York style bagels and baked goods to customers. Some items on the Bagel King menu include gourmet coffee, omelettes, French toast, chicken salad, hot pastrami sandwiches, and the bestselling Veggie Burst bagel and Hooties Wrap. Healthy smoothies like Banana Honey Oatmeal and Orange Julius round off the large menu selection. With over 20 flavors of bagels to choose from, it’s easy to see why customers flock to the Bagel King.

To ensure business runs smoothly in the busy restaurant, the Bagel King location in Deltona, Florida uses a suite of services provided by Pinnacle Hospitality Systems. Pinnacle is proud to offer hospitality solutions to casual dining establishments like Bagel King. In order to ensure operations run smoothly, Pinnacle installs POSitouch restaurant POS systems for ringing up cash and credit card transactions. Restaurant POS systems track all sales in order to hone in on loss prevention and to increase return on investment. Pinnacle also provides Dinerware Intuitive Restaurant Software to help employees handle tickets, pull sales reports and to provide overall excellent customer service in the establishment.

Pinnacle Hospitality Systems helps not only casual dining restaurants but also fine dining, hotels, country clubs, bars, nightclubs, stadiums and arenas. All hospitality establishments can benefit from having a suite of smart computer software designed to make business operations run seamlessly.

Pinnacle Hospitality Systems Now Offering Mobile Marketing

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More customers are using smartphones, offering a strong marketing vehicle.

There’s no denying that mobile is hot – with over 270 million mobile phones in use in the U.S. and 100 billion text messages sent each month, mobile is definitely one of the most popular ways for Americans to communicate. Mobile marketing is a powerful tool for building a brand community, establishing customer relationships and delivering customer service. Pinnacle Hospitality Systems has joined the movement for mobile marketing, as our customers know the impact and we now have a tool for them with our Sundrop Loyalty Text marketing solution.

Sundrop Loyalty Text marketing allows businesses to quickly and easily capture mobile data at point of sale to build a customer database. The loyalty marketing program uses your customer’s mobile number as a replacement for plastic loyalty cards. At checkout, customers give their mobile number to the clerk who enters it into the restaurant POS system. When you are ready to send out a text campaign, Sundrop’s mobile loyalty solution automatically segments your customers based on your criteria and sends targeted messages. It’s easy to measure ROI with POS-integrated tracking that monitors the performance and revenue of every single marketing campaign.

Pinnacle Hospitality Systems has integrated POSitouch restaurant POS and Dinerware restaurant software with Sundrop to provide mobile marketing and loyalty solutions.  POSitouch is the hospitality industry’s leading POS application for restaurant table service, quick service, hotels, country clubs, delivery and stadium/arena use. The Windows based, open architecture software is incredibly easy to use, maintain and expand. Dinerware provides restaurant point of sale software solutions to the hospitality industry including upscale restaurants, cafes, nightclubs, bars, fast casual restaurants, counter service restaurants, hotels, casinos, golf courses and wineries.

For more information on how mobile marketing can help your hospitality business, call Pinnacle Hospitality Systems at 1-800-771-7100.

Pinnacle Hospitality Systems Says: Server Recommendations Pay Off in the End

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point of sale restaurant pinnacle hospitality systems

We’ve all done it. We’re sitting at a new restaurant, reading over their exhaustive menu, and starting to feel slightly overwhelmed. Vacillating between the steak and the shrimp, we defer to the server with the familiar question: “So, what’s good here?”

The most common reply? “Why, everything!”

But with this response, servers pass up a golden moment. Instead of taking the opportunity to start a valuable conversation, this vague answer is so unhelpful it may actually leave the customer more confused than they were before.

A specific response, exhibiting knowledge and mastery of the menu offerings, may help sway the buying decisions of restaurant guests. A server who is able to describe drinks to desserts in delicious detail will whet the appetites of their guests and increase their restaurant profits.

One way of keeping your restaurant’s servers in the culinary know is to make it easier for them to eat the food they serve. Restaurants that offer their employees a discounted meal policy will benefit in the long run. Their firsthand testimony to the tastiness of the menu will entice guests to try more—and buy more.

“Suggestive selling is one of the most valuable tools to building your sales,” says Seth Pollino, of Pinnacle Hospitality Systems Sales. He would know—Seth has been involved in the restaurant business his entire life.

“It is more difficult and expensive to drive new customers into the building,” he says. “It is much easier to get the ones that are already in the seats to spend more money.”

Giving the staff access to the restaurant’s meals will help them feel more invested in the business and serve as a great form of advertisement. Servers appear more legitimate while making recommendations. A specific reply of, “Oh, the fish was just caught today” or “The lamb is my personal favorite” or “The key lime pie is even better than my grandma used to make”, is more likely to influence customers’ menu decisions.

At Pinnacle Hospitality Systems, we protect your profits. Pinnacle will help improve your restaurant’s bottom line not only with proven computer hardware and software designed for the hospitality industry, but with unmatched business consulting and accounting resources. Pinnacle can integrate your point-of-sale, accounting, and inventory in a single easy to use interface. For more details on how we can help increase the profitability of your restaurant, call us today—1.800.771.7100!

Strathmore Bagels Rolls With Pinnacle in Wellington, FL

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Pinnacle Hospital Systems at Strathmore BagelsThe Strathmore name has been synonymous with delicious bagels for over a century.  Their family has been baking bagels since 1905, when their great grandfather Jackob Frutchman, an immigrant from Austria, arrived on American shores at the age of 11.  He started the fine art of baking bagels in a dark basement on the lower east side of Manhattan and the rest, as they say, is history.

Four generations later, they are still doing it Jakob’s way.  Their mission is simple—if it ain’t broke, don’t fix it.  Family tradition is the key to baking every bagel to perfection and for keeping loyal customers satisfied.  All of their specialty bagels are cooked in a hearth stone oven to give them the special Strathmore touch.  A stop at their Wellington, Florida shop is always an adventure with endless bagel possibilities.  Guests choose from traditional favorites like multigrain, cinnamon raison, and pumpernickel or from more unusual offerings such as sunflower,  french toast and sun-dried tomato.

The name Strathmore Bagels may be deceiving, as the popular restaurant has an extensive menu filled with eggs, wraps and scrumptious salads.  Their smoked fish platters are also a hit with customers—pickled herring, baked salmon, and white fish are all hand-sliced the old-fashioned way and paired with a bagel and plain cream cheese.

Whether you dine in, take out, or have Strathmore cater your next big event, they promise only the freshest, most natural ingredients, with absolutely no preservatives.  They look forward to welcoming each customer who walks through their door into their bagel and shmear loving family.

When it comes to managing their restaurant, Strathmore Bagels has relied on Pinnacle Hospitality Systems for years.  The folks at Strathmore not only put their food on the line every day, but also their family tradition, heritage and reputation. So choosing a top of the line point of sale system was an important decision. With the POSitouch, the Strathmore’s can rest assured that their daily operations will run smoothly.  Used in thousands of businesses around the United States, the POSitouch is also the premier option for POS systems in South Florida.  For more information on how Pinnacle can protect and grow your business profits, call today at 1.800.771.7100!

Pinnacle Supports Healthy Fast Food

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Even with the ever-growing health concerns and trends in healthy eating, America is still behind the eight ball when it comes to healthy fast food. McDonald’s are still springing up like Starbucks’ and Americans are forced to choose from a variety of greasy, high-calorie, high-fat meal options when they need something in a hurry. Luckily, health-conscious restaurants like Evos in Sandy Springs, GA are working to fill this void in the quick-service industry.

The self-proclaimed “feel great fast food,” Evos serves up hamburgers, French fries and milkshakes with 50 to 70 percent less fat and 100 percent full flavor. Striving to find the least-processed ingredients and food products for their menu, Evos uses 100 percent pure air to bake their food instead of the traditional, calorie-and-fat-laden oils used in frying. Furthering the feel-good benefits, Evos relies on renewable wind energy to power their stores, and use sustainable and energy-efficient materials and equipment in the construction of their stores. From start to finish, Evos is all about caring – both for their customers and the planet. Sample one of their tasty Steakburgers, made with natural, humanely-raised, hormone and antibiotic-free beef with a side of the deceptively delicious Airfries. Seal the meal with a milkshake made with organic milk, or a fruit shake made with all-natural, fresh fruit never out of a can.

Here at Pinnacle, we are happy to support a restaurant like Evos, with their obvious care and compassion for people and the planet. By automating the restaurant’s daily operations, the Pinnacle POS system is helping to create happy, repeat customers. Employees can easily navigate through menu options, minimizing time spent ordering and helping to ensure order accuracy. POSitouch has created the most efficient ordering process possible for this feel-good eatery. If you’re looking for the best POS system, contact Pinnacle today at 1.800.771.7100!

New Stevi B’s in Florida and Georgia Use Pinnacle Hospitality Systems

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The hugely popular Stevi B’s Pizza Buffet is springing up in locations all over the country, offering delicious, gourmet pizza made from scratch every morning. Stevi B’s serves the freshest pizza made with 100% real cheese, the finest ingredients and garden fresh vegetables. Their Ultimate Pizza Buffet offers something for every palate. If you don’t see what you want on the buffet, Stevi B’s lets you customize your own pizza creation with toppings you select, served straight to your table. Aside from the classics like BBQ Chicken and Hawaiian pizza, Stevi B’s menu offers a few specialty items you don’t see every day. The Macaroni and Cheese pizza is actually loaded with real mac and cheese, combining two childhood favorites. The Cheeseburger pizza is another specialty that combines ground beef, cheese, red onions and crisp dill pickles on top of a pizza crust.

Stevi B’s has become a fun place for the whole family to enjoy great food in a fun atmosphere, including a game room with arcade favorites – perfect for birthday parties. It’s easy to see how the pizza chain has expanded so quickly since the mid 90’s to stretch across 8 states in over 40 locations. Stevi B’s is now one of the fastest growing casual buffet franchises.

To help with its business operations, two new Stevi B’s locations in Ocala, Florida and Smyrna, Georgia have signed on to use Pinnacle Hospitality Systems’ restaurant POS. The POS system for restaurants is helpful for processing credit card transactions and splitting checks quickly and easily as well as for gift cards and loyalty programs. Most importantly, restaurant POS software helps hospitality businesses to hone in on loss prevention with food cost and labor cost analysis functions and detailed sales reports to let restaurateurs know where their profits are stemming from. Pinnacle helps restaurants become more successful by automating the hospitality industry.

South Miami’s Segafredo Signs Up for Pinnacle Hospitality

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Segafredo Zanetti Espresso celebrated the grand opening of its South Miami location on September 2, 2010. The new café compliments the already vibrant atmosphere South Miami has built up over the last couple of years as the “go-to” area for the South Florida professional. Owners Willy and Minerva Quintana realized the potential for the popular Segafredo brand in South Miami. The Italian coffee house and eatery is the perfect addition to an increasingly trendy area.

The grand opening for Segafredo South Miami on September 2nd featured a ribbon cutting ceremony with South Miami Mayor Phillip Stoddard, President of Red Sunset Merchants Association Amy Donner, Chamber South President Mary Scott Russell, Executive Vice President of First National Bank of South Miami Veronica Flores and other important figures from the area. Segafredo is already on the radar of Miami.com, Venue Magazine, South Miami News and SoMi Mag.

Segafredo serves authentic Italian specialties such as Pandoro, Frutta Italian Frullato smoothies and their line of Freddo authentic Italian frappes to delight visitors. It’s easy to see why Segafredo has popped up in locations around the world.

The café in South Miami has signed up to use restaurant management POS provided by Pinnacle Hospitality Systems to help ease its business operations. The restaurant POS software processes credit cards quickly and easily. Owners like the POS system because they can track inventory and create work schedules. A customer database function allows for royalty programs, and Pinnacle also provides a gift card option. Most importantly, the computer POS software tracks sales reports, helping hospitality businesses to maximize profit and get a return on their investment.