Category Archives: restaurant surveillance

How Video Tools Can Save You Money

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Digital Video RecordingYou cannot afford to leave your business unprotected. By incorporating Digital Video Recording (DVR) technology, you can monitor everything that is going on in and around your store. It is common sense that DVR technology can be a great tool when it comes to loss prevention and employee safety. However, video surveillance can help you increase your profits and point out ways to streamline operations.

Pinnacle’s ICE Monitor’s Digital Surveillance equipment is the perfect combination of DVR technology for your point-of-sale system. The combination of protection becomes the complete digital record of everything that is happening with your business. Here are specific ways DVR technology can help quick-serve restaurants increase profits and streamline operations.

Recording your businesses is a cost-effective way to perform operational reviews. Management can watch several different stores from one computer or mobile device, or at a remote computer (even their home), to suggest ways to organize the staff more efficiently and provide feedback to improve quality and customer service. Some brands have linked data from POS systems to the corresponding video of each transaction and in return motivated more employees to be honest. Pinnacle’s DVR server allows direct and secure access to multi-channel video from anywhere with internet access.

Surveillance video also allows you to avoid accidents in the workplace, wrongful worker’s compensation, and mitigate fraudulent liability claims. The video can be used as a teaching tool to accurately assess day-to-day activities to improve store safety. High-quality video recording can be the most effective way to show exactly what happened and what did not. Pinnacle offers cameras that have a present zoom and focus that provides sharp and clear video clips.

If you own a hospitality business in the Sunshine State and are looking for a South Florida POS, contact Pinnacle Hospitality Systems today. Whether you need a Fort Lauderdale POS system, or a quality point of sale system for any city in Florida or Alabama, Pinnacle has the knowledge and expertise to find the ideal solution for your business.

Pinnacle Simplifies Operations for Hotel Restaurants

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Pinnacle offers point of sale solutions for a variety of hospitality industries, including casual and fine dining, pizza delivery, quick service, country clubs, stadiums/arenas and more. The POSitouch hotel solution automates table service for hotel restaurants.

With POSitouch Table Service, interfaced with your hotel’s property management system, you are able to combine many separate functions into one easy-to-use system. It’s inevitable that diners will ask for separate checks, and with POSitouch, it can be done quickly and easily. Managers will love the ability to track voided and deleted items, as well as video security that allows for the viewing of items ordered. Banking can be set up to be done by a server or charged to the room, and the flexible menu and price functionality allows you to configure by workstation, day of week and time of day, a convenient feature for hotel restaurants offering happy hours! The user-friendly touch screen layout can be configured by button size and color, and starting an order is a breeze – simply enter the table number or select the table from a picture to begin an order. Enjoy quick, easy and organized order routing, a feature that combines like items and sends them to the appropriate prepping station (routing schemes may be altered at any time).

Pinnacle’s POSitouch hotel solutions help to make daily operations impressively efficient, allowing managers to keep a better handle on their restaurants. If the standard features included in the POSitouch Table Service for hotels weren’t enough, there are several optional add-on modules that further prove that this POS system is the best of the best. The Dining Room Management Module allows managers to configure the layout of the restaurant and to obtain tabletop updates with the touch of a screen, ultimately leading to an increased return on investment and higher customer satisfaction. To learn more about the add-on modules and other features for hotel restaurants, click here.

Numerous hotel restaurants have revolutionized their business with POSitouch. To find out how you can become one of countless happy customers, contact Pinnacle today at 1.800.771.7100!

Restaurant Software and POS Systems Provide Restaurant Security and Loss Prevention Strategies

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As a leading provider of Restaurant Software solutions in Florida and Alabama,  Pinnacle Hospitality Systems offers a wide variety of point-of-sale restaurant software solutions for all forms of hospitality businesses. Pinnacle offers POSitouch support for POSitouch restaurant POS systems and sales of Sports Bars POS, hotel POS Stadium POS systems POS for arenas,  and Country Club POS as well as bowling alley solutions for bowling centers too.

Pinnacle is Located in south Florida and services a wide variety of hospitality businesses.  Using top-of-the-line means of restaurant loss prevention technolgy in addition to providing restaurant security POS systems, every action performed with the POS software is trackable and recordable for security measures.

Trackable actions include order cancellations, voids, “no sale” actions, discounts, returns, sales transactions and more, keeping management aware of activities and times through time-stamping on the POS system. Digital surveillance integrates smoothly with these systems, increasing bottom-line profits and decreasing losses and spending.

While you cater to your customers and patrons, Pinnacle Hospitality Systems caters to your hospitality business. Be it a small venue or a large multi-operational business, Pinnacle provides the best service restaurant POS Tech Support and restaurant software help desk support.

Pinnacle Hospitality Tech Support sees your business through the project from start to finish and beyond –  designing and installing a tailor-made POS system for your business’ needs, and staying by your side for tech support, help desk and employee training.  Pinnacle Hospitality Systems brings your business a seamless integration of software solutions for your restaurant.

Pinnacle offers a limited software support contract and restaurant softwear services to business not covered under a Pinnacle service plan. For prices and additional information, call Pinnacle Help Desk at 1-800-771-7100.  There is always a live person on Pinnacle’s end of the line, waiting to assist you.  Pinnacle never uses an automated answering service.

POS Technology for Restaurants and Hospitality Industry Increase Bottom Line Profits

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Amongst the hardest-hit industries during a period of tight financial liberties is the hospitality industry.  Travel, hotels, restaurants and bars are nothing without the support and patronage of customers choosing to enjoy a vacation or a night out with friends and loved ones.

While there are a number of ways to drum up business, taking control of your profits and losses and utilizing a system for restaurant loss prevention measures  should be the first priority for any hospitality-based business, regardless of the fiscal climate. 

Restaurant security and restaurant loss prevention is the first step towards increasing your bottom line and decreasing profit losses. Restaurant POS systems interface with digital surveillance technology allowing restaurant management full control and montitoring of the activities performed at POS systems throughout the restaurant.

Restaurant surveillance technology gives management to access and view real-time online transactions such as sales and refunds, deleted items and voids, customer compensations, employee clock-in and clock-outs, and other events as occurring on the POS system.

In times of difficulty, necessity is the mother of invention, and the need to control and prevent profit losses comes with technological advancements in restaurant POS software systems, which help set your hospitality business above its competition.

Improvements in customer service and in turnover time are obvious when your venue chooses to use a POS system rather than maintaining a paper trail.  During periods of slow business, it becomes more apparent how well your employees and business is performing.

 POSitouch POS systems uses high-performing security components where information is encrypted and saved to a Read-Only Memory that is impossible to hack or tamper with.  POSitouch restaurant POS systems require passwords and are non-resettable.

From Fine Dining to Casual Dining; Bowling Alleys to Bars, Pinnacle Provides Restaurant POS Software Solutions

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As the lead industry provider for Alabama and Florida hospitality software solutions, Pinnacle Hospitality Systems services and installs POS systems for a variety of hospitality-based businesses.

Pinnacle offers a rich combination of software, hardware and technical support, which provides hospitality business managers with a turn-key solution for hospitality management.

With year-round, 24/7 help desk and POS tech support, Pinnacle designs and installs a custom POS system tailored to your business’ needs. Once your system has been installed, Pinnacle provides training for employees as well as full-service tech support.

Pinnacle is by your side every step of the way, from design to installation and beyond. This guarantees streamlined, simplified business operations for your restaurant, bar, nightclub or other hospitality-based operation.

POSitouch casual dining solution is the perfect restaurant solution for casual and quick service restaurants and diners. A software solution can be configured for your business, whether you run a small, independent operation or one of many in a chain or franchised venue. 

Fine Dining restaurants benefit from a number of options provided by Pinnacle, such as Dinerware Fine Dining Solution, which increases guest service quality and streamlines the flow of business.

For the quick service industry, there are scalable solutions available to increase employee efficiency and increase your bottom line profits. Let Pinnacle design and install a POSitouch Quick Services

Solution combined with Dinerware Quick Service Solutions, to further personally tailor a system that works specifically for your restaurant and its operations.

Pinnacle also provides the ultimate software for bar management, giving nightclubs and bars durable hardware and trustworthy software for an affordable and effective business software solution.

Shopping for Restaurant Software and POS Systems Online is Easy with Pinnacle

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When shopping online for a restaurant POS system, there are a number of choices and it cam be difficult to distinguish what system is the best for your hospitality business.   For over 20 years, Pinnacle Hospitality Systems is the most trusted industry provider for restaurant point of sale software in Florida & Alabama. Pinnacle custom tailors the perfect restaurant POS system for each client’s needs; whether it’s a restaurant, bar, hotel or other hospitality-related business.

Pinnacle supplies and services restaurant POS systems to restaurants, bars hotels and more in Alabama and Florida. With Full Service Tech Support, Pinnacle services all clients whether it’s for Dinerware or POSitouch. Pinnacle provides Dinerware tech support, POSitouch tech support, and restaurant softwaer tech support for other forms of POS software in Florida and Alabama.

Offering a diverse, wide variety of personally tailored, configurable custom POS systems, Pinnacle Hospitality Systems custom designs a Point-of-Sale system that perfectly fits your restaurant, whether your business needs a single POS station or you run a chain of restaurants and require a number of management alerts and security measures such as digital restaurant surveillance. 

Pinnacle provides each client or potential client with a free, detailed business analysis to help you determine where your profits and losses occur and how a POS system can increase your bottom line and pay itself off with a high ROI.  From there, we customize a POS system to fit your venue’s needs with a focus on problem areas.

Rather than a one-size-fits-all mentality, Pinnacle custom builds restaurant POS systems suited for each individual business. With a combination of cost-effectiveness, reliability and value, Pinnacle offers the best way restaurants can increase profits and reduce losses.

Restaurant Loss Prevention Strategies Begin with Point of Sale Systems

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As a historically common target for theft, false discrimination lawsuits, and other profit losses, the hospitality industry often is preyed on by con artists looking for loopholes in a restaurant’s management. While these kinds of restaurant losses have been commonplace, now hospitality businesses can protect themselves through POSitouch, a restaurant software and restaurant POS system.

Customer service rules the kingdom of hospitality, and by providing a consistent, memorable experience for your guests creates an experience they would like to return to, and bring friends to. With the help of POSitouch POS systems, your staff can deliver top-notch service to patrons.

The most effective measure of loss prevention in the hospitality industry involves the use of POS for restaurants and POS for bars. POS systems allow consistency, more streamlined customer service and business operations, and a chance to rise above the competition with superior loss prevention strategies.

Offering an unsurpassed level of security, POSitouch restaurant POS systems makes it easier for restaurant owners to disprove accusations that once lead to costly court cases that sacrificed the financial end and reputation of a restaurant.

Restaurants no longer have to rely on the honor system when they use POS systems to tighten restaurant security measures. Without restaurant software, you lack trackable data that can defend the business in a false discrimination lawsuit. Utilizing POS technology and restaurant surveillance protects your business and increases bottom line profits.

Providing a streamlined solution for bars and restaurants, Pinnacle Hospitality Systems tends to all sizes of hospitality businesses; from small independent operations to corporate chains and franchises.  As the leading provider of restaurant point-of-sale systems in Florida and Alabama, Pinnacle provides restaurant software systems to monitor account all transaction details, thanks to technology where transactions are saved to Read-Only Memory on the software system.