Category Archives: Theft Prevention

POSitouch Sports Bar Solution

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POSitouch Sports Bar POS Solution offers the ultimate in sports bar management software.  In order to dramatically boost bottom line profit while simultaneously boosting customer service standards, POSitouch caters to sports bars with restaurant POS features specifically designed to improve operations.  

Features of the POSitouch Sports Bar Solution include:

• Rolling minimal birth date (for legal drinking age)
• Swipe customer’s credit card to begin tab, including name
• Cash out multiple checks simultaneously
• 55 Menu items on one screen with check on display
• Left or right handed screens for quick bar tender/server access
• Multiple size and color touch points
• Touch points can have bit map pictures for Icon placements
• Consolidation of like items, regardless of order
• Priority printing of items on the requisition ticket (expediting frozen drinks out first)
• Change of shift cash drawers fast
• Blind drops with no cash drawer activity
• Cash out reports operated by management only
•  Limited functions to access drawer, cash security
• Video record of all open cash drawer activity (no sale)
• Automatic exception alarms to tell management when a cash draw has reached a pre set limit of cash sale
• Two key strokes to order an item and cash out the check
• Detailed and printable drink recipes

*Ask about available liquor monitoring

Hotel Hospitality Systems

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Pinnacle Hospitality Systems can help you incorporate the intuitive, user-friendly Dinerware software in your hotel restaurant POS, be it a single operation or a chain.  Dinerware POS systems are an ideal business solution, as they seamlessly interface with your property management system of choice:
Hotel restaurant POS features include:

• Add menu items instantly
• Close out orders upon payment with FastPay feature
• Search for customers via customer database (search by name, phone number, address or email) Great for regular customers!
• System is intuitive, user-friendly and provides fast access to all system functions
• It is simple to split tickets into multiple checks instantly
• Close a ticket to cash in two touches
• Take and track pre-orders easily with a unique listing view
• Permit guests to bill restaurant charges to their room via Property Management interface
• Implement superior loss prevention
• Employee accountability measures are incorporated

For more information on how to turn your hotel restaurant into a well-oiled machine, contact Pinnacle Hospitality Systems at 800-771-7100 or visit http://www.pinnaclehs.com today.

Restaurant Delivery Solutions for your POS System

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For an easy to implement and user friendly approach to the delivery industry, POSitouch is the answer. Delivery service functionalities are seamlessly integrated into the Table Service and Quick Service modules to easily introduce delivery capacity into your restaurant POS system.

Market specific functionality:

• Touch screen is in bright color for ease of use
• Customer database access includes custom fields such as birthdays
• Integrated caller ID
• Customer unique order history for expedited re-order
• Control when an order is fired
• Import industry phone book databases
• Seamless integration to video display units and printers
• Expeditor mode completes orders promptly
• Includes functionality for driver dispatch and cash reconciliation
• Customize your own delivery zones
• Includes the power to time orders

Added to other features from our Table Service and Quick Service products:

• Combine server and cashier banking
• Change the menu automatically (by time, day, and/or by work station)
• Optional split screen or separate display for expediting/packing
• Banks and Skims for cash accountability and alerts
• Route orders and compile like orders for expedited product preparation

Restaurant POS Solutions to increase profits in Arenas/Stadiums

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Quick service means everything in the challenging hospitality industry.  A packed stadium during an exciting sporting event is not a place where a valued customer wants to feel let down, with a powerful restaurant POS system; you can provide fast and reliable service at every game.

Whether you are serving hot dogs, beer or nachos, you customers depend on you to ensure their order is correct, and that it finds them quickly.  Let your customers focus on the game, not the service!  POSitouch restaurant POS systems offer the following quick service features to enhance your Arena/Stadium operations:

• Intuitive Color touch screen guides users through the menu quickly
• Optional split screen enables you to expedite the packing process 
• Fully integrated color kitchen video displays
• Options for sending to displays include real time “on the fly”, one touch delay, one item delay and upon order confirmation
• Route orders and compile like orders for product preparation
• Available item consolidation
• Display screen prioritizes main items and modifiers 
• Summary mode available
• Ability to bump orders upon completion by either using the bump bar or the touch screen 
• Drive thru can be operated with single or dual windows
• Ability to recall and park orders that are not completed 
• Project what products will be ordered based on past trends

For more information on how you can stay on top of your game, contact Pinnacle Hospitality Systems today and ask about our robust POS solutions http://www.pinnaclehs.com or call 800-771-7100.

Implementing Point of Sale Security is a Powerful Prevention Tool for Discrimination Lawsuits

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The fast-paced hospitality industry is often the main target for discrimination lawsuits that did not occur.  These false accusations of discrimination can at times be difficult to impossible to disprove, and can be costly.  

It has unfortunately become common for objectionable individuals to make false discriminatory and other types of claims against businesses and other people in hopes of gaining a payout.  Thanks to point of sale technology and powerful restaurant camera surveillance, things are leaning more in favor of the innocent.

Pinnacle Hospitality Systems is the leading industry provider of restaurant POS systems in Florida and Alabama.  A simple solution to managing a restaurant or chain of restaurants, a restaurant POS system monitors and accounts for every detail of daily business transactions. 

Supplementing this powerful tool with a surveillance camera system creates the ideal defense against false discrimination claims, employee theft, fights on the premises and a multitude of other problematic situations that occur in the hospitality industry regularly. Should an individual or a group attempt to file a complaint accusing your establishment of discrimination, you have high-quality video surveillance to back up your defense and dismiss their allegations.

 Because the development of restaurant POS systems like POSitouch were strategically developed by those with background in the hospitality industry, they include features that serve their purpose flawlessly, to streamline daily business operations while increasing bottom line profit and preventing theft.

Gio & Joia Fabulous upscale restaurant chain grows with Pinnacle

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Gio & Joia Fabulous restaurants have been working closely with Pinnacle Hospitality Systems for the larger part of a decade to achieve and maintain maximum bottom line profits in their fast-paced chain restaurant business.  Pinnacle Hospitality Systems is the leading provider of restaurant POS software and hardware, including POSitouch and Dinerware, in Florida and Alabama.

John Gio, owner of Gio & Joia Fabulous restaurants began working with Pinnacle Hospitality Systems years ago, and opted to incorporate POSitouch restaurant POS hardware and software into his upscale chain establishments, and remains impressed with the ease of which his chain restaurants are operated and maintained. 

In order to best streamline the daily operations of your hospitality-based business, it is crucial to implement a POS system to track all aspects.  A restaurant POS system allocates precious management time to other important aspects of business, and frees up employees to provide more attentive table service.  The right restaurant POS system tailored specifically for the needs of your establishment will make an extreme impact on your bottom line profits, tracking every penny that enters and exits your business, a very important tool in today’s economy.

Restaurant Surveillance FAQ’s

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What is DVR? A DVR is a Digital Video Recorder. DVR’s are used to record footage from a surveillance system and save them to an inbuilt hard disk.  DVR’s have many characteristics and features such as multiple channels and cameras, remote monitoring, alarm setting, motion detection and more.  Some DVR’s have a PCI-Card, which is an inbuilt card for your PC that is compatible with various operating systems to make your CPU work as a DVR, allowing you to simultaneously use your PC monitor to view the video footage.  Available POS video integration.

Does it come with a Warranty? Most of the DVRs and complete systems come with a 1-year warranty.  Certain cameras and monitors also have a 1-year warranty.

Do all the DVRs include a motion detection feature? Yes, all multi-channel DVR’s include this function.

 Do I get software of remote viewing with System? Yes, you will receive remote viewing software with our digital surveillance systems.  

What is PCI-Card? PCI-Card is the inbuilt card for your personal computer, which helps you to make your PC the part of your Surveillance System. These cards also come with different characteristics for different applications such as different channels and different software for different operating systems.

Does wireless work as good as or better than cables? No, a wireless system is never as reliable as a hardwired system. A hardwired system cannot be picked up by someone with a wireless receiver, giving it added security and it is cheaper. 

Does the DVR have any capabilities of off-loading the video/audio to another device?
You can transfer video from the DVR to a memory stick. The DVR has a USB port. You can also upgrade to a DVR with a CD/RW Drive if you wanted to use a CD. Keep in mind this is only for transferring video clips not backing up the whole drive.