Category Archives: touch screen technology

The Three P’s of Local Marketing: Partnerships, Personal Selling and Public Relations

Posted on by
Reply

Partnership, Personal Selling and Public RelationsMass media advertising can be expensive, and it’s not that effective for a small business.  Local store marketing is definitely the way to expand your brand name and business.  Using local tactics to build a strong and loyal customer base in the 3–5-mile trading area around your locations will have much more impact.  There are three primary elements of a good local-store marketing program: partnerships, personal selling, and public relations. Continue reading “The Three P’s of Local Marketing: Partnerships, Personal Selling and Public Relations” »

Restaurant Point of Sale Technology and Tech Support Provide Smooth Hospitality Operations

Posted on by
Reply

Along with restaurant surveillance and restaurant point-of-sale systems for streamlining your hospitality business and increasing loss prevention strategies, an important component to the overall success of your restaurant or bar is having an unsurpassed level of technical support and assistance any time it’s required.

Pinnacle Hospitality Systems provides and services restaurant point-of-sale systems in Alabama and Florida, offering Full Service Tech Support  for all Pinnacle Hospitality Systems customers, whether they use Dinerware or POSitouch. Pinnacle offers restaurant software tech support for programs such as Dinerware tech support, POSitouch support, as well as restaurant technical support for other restaurant POS systems in use for hospitality businesses in Alabama and Florida.

Pinnacle Hospitality Systems provides an around-the-clock tech support team.  Working 24-hours a day, 7 days a week, Pinnacle’s support staff offers the highest level of service necessary to tend to your restaurant POS or other hospitality point-of-sale tech support needs. 

Restaurateurs designed POSitouch restaurant software as the highest performing POS system for restaurants. POSitouch is a scalable solution granting high levels of reliability for restaurants, bars, and a numberof other hospitality-based organizations. 

Pinnacle Hospitality Systems can design and install a POS software solution for any restaurant or hospitality business, whether it’s a privately owned location or part of a corporate chain or franchise.  POSitouch help desk is at your service 24 hours a day, every day.

Providing uncompromised service for POSitouch software, POSitouch support services the leading quick-serve restaurant POS software. Tech support is at your service year-round, 24-hours a day.  This 24-hour technical support assists all hospitality customers year-round throughout the states of Florida and Alabama.

With cutting-edge technology, POSitouch utilizes core components of a POS restaurant software solution that integrates user-friendly touch-screen access.  This provides simple and quick system navigation. Restaurant and management can route and compile multiple orders for the kitchen staff and for menu items and food preparation needs.

Dinerware Restaurant POS Software Solution for Hospitality Businesses Fast or Fine, Large or Small

Posted on by
Reply

Dinerware is an innovative point of sale (POS for restaurant industry) software solution with features designed to streamline the business operations for companies within the hospitality industry.  By providing intuitive features that provide quick service and a customer database that allows you to add a personal touch, Dinerware can help you manage arestaurant, whether it is a casual dining restaurant or a fine dining restaurant.

Some features of Dinerware include Fast Pay, which allows you to close orders out of the system once a payment is made. Menu items can be added to or modified within the POS system on the fly, allowing for changes throughout the day or week such as breakfast, lunch, dinner, and happy hour specials to take place between scheduled times.

The customer database allows you to look up customers instantly by their name, telephone number, home address, or email address. Help customers become “regulars” by knowing what they tend to order often the instant you pull up their account in the database.

Dinerware has an intuitive user interface, which provides quick and easy access to all functions of the restaurant POS system.  With touch screen technology, you can settle a ticket to cash in under three screen touches. Pre-orders can be taken and organized with a unique list view, and tickets can be split easily when a party wants to have separate checks or pay with multiple methods of payment.

Whether in the fast service industry or fine dining, every restaurant owner wants to provide excellent customer service and outstanding guest experience.  Dinerware sets your staff above the rest, allowing them to handle “the rush” with grace, and can interface with your POS for restaurants.

Restaurant POS Solutions to increase profits in Arenas/Stadiums

Posted on by
Reply

Quick service means everything in the challenging hospitality industry.  A packed stadium during an exciting sporting event is not a place where a valued customer wants to feel let down, with a powerful restaurant POS system; you can provide fast and reliable service at every game.

Whether you are serving hot dogs, beer or nachos, you customers depend on you to ensure their order is correct, and that it finds them quickly.  Let your customers focus on the game, not the service!  POSitouch restaurant POS systems offer the following quick service features to enhance your Arena/Stadium operations:

• Intuitive Color touch screen guides users through the menu quickly
• Optional split screen enables you to expedite the packing process 
• Fully integrated color kitchen video displays
• Options for sending to displays include real time “on the fly”, one touch delay, one item delay and upon order confirmation
• Route orders and compile like orders for product preparation
• Available item consolidation
• Display screen prioritizes main items and modifiers 
• Summary mode available
• Ability to bump orders upon completion by either using the bump bar or the touch screen 
• Drive thru can be operated with single or dual windows
• Ability to recall and park orders that are not completed 
• Project what products will be ordered based on past trends

For more information on how you can stay on top of your game, contact Pinnacle Hospitality Systems today and ask about our robust POS solutions http://www.pinnaclehs.com or call 800-771-7100.

Tracking Employee Fraud

Posted on by
Reply

In the hospitality industry, tracking employee fraud can become an expensive and time-consuming effort.  Time is also one of the most important commodities in the hospitality industry, striving to produce and serve the highest quality product to a client base with increasingly rapid expectations.

Enter POSitouch.  POSitouch restaurant POS systems provide the industry standard in point of sale systems and products.  One of the most economical features of POSitouch systems is the delete before send feature, a common method of employee fraud.  In a delete before send scenario, the employee rings up items into the touch screen POS system for the customer to see, accepts the money, then deletes the items without pressing the send button.  The POSitouch restaurant POS system has the technology to track these, eliminating this common and expensive issue.

Pinnacle Hospitality System is the leading provider of POSitouch POS systems in Florida and Alabama.  Pinnacle is available to provide you with a cost-free evaluation of your restaurant POS needs because at Pinnacle, you are not expected to buy anything until you are shown how you can pay for it.  Contact Pinnacle Hospitality Systems today at 800-771-7100 or visit http://www.pinnaclehs.com!

Restaurant Management Solutions

Posted on by
Reply

From employee accountability to increasing bottom line profits, the hospitality industry has many bases to cover.  Pinnacle Hospitality Systems has been providing industry standard, computer based business solutions to the hospitality industry since 1989.  Now, with over 1,000 hospitality businesses automated, Pinnacle Hospitality Systems looks forward to the technological changes of the present and future.

From large chain restaurants to small independent operations, Pinnacle Hospitality Systems has the expertise to tailor a restaurant POS system to each business, personally.  Clients of Pinnacle Hospitality Systems include full-service restaurants, quick service restaurants, sports bars, pubs, 24-hour deli operations, cruise ships, hotels, stadiums, arenas, bowling centers, country clubs and more. 

Pinnacle Hospitality Systems understands the requirements of the hospitality industry, and provides only the best in current technology and automation products to keep it operating seamlessly.  Over the years Pinnacle Hospitality Systems has expanded its product line to keep up with current and available technology, this product line includes POSitouch point-of-sale, Dinerware point-of-sale, Integrated Digital Surveillance, iControl Enterprise Management, On-line order entry, Gift Card and Loyalty programs, Northstar Recipe Viewer, J2 Retail Systems, Accounting Interfaces and more.  Contact Pinnacle Hospitality Systems today to learn how to redirect lost profits to your bottom line!

Smart security, digital surveillance

Posted on by
Reply

The hospitality industry is at risk from a wide variety of distinctive risks.  Pinnacle Hospitality Systems is the industry leader in restaurant point of sale POS technology, and will implement a strategy for your hospitality-based business to deflect the most common issues that lead to decreased bottom line profits.

One of the most effective methods of preventing theft and controlling the environment in your hospitality business is to implement a digital surveillance camera with your POS system.  The hospitality industry struggles against the issue of blending a high turnover rate with providing superior customer service standards. 

To make business matters more challenging, there are often high theft rates that can be difficult and costly to control.  Introducing a digital video camera into your business is a smart security move, and a solid measure to not only prevent theft, but to increase safety standards within your establishment.  Increasing customer safety is always a great feeling, and with it will create an improved public image for your establishment.

With a restaurant POS system that is tailored specifically for your establishment and complemented with a digital surveillance system, you can:

·         Prevent theft-both patron and employee

·         Significantly lower violence-control unruly bar patrons while creating a legal leg to stand on

·         Review captured footage anytime, from anywhere-Ideal for chain restaurants, bars and multiple locations