Tag Archives: 24 hour help

Restaurant POS 24-Hour Tech Support Available Even Through the Holidays

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Holiday season is rushing upon us and each weekend, hospitality businesses are faced with a growing influx of business.  Along with the business boom this season, restaurants, hotels, and bars need a reliable and around-the-clock tech support for their restaurant POS system.

Pinnacle Hospitality Systems offers a 24-hour help desk. Working around-the-clock, Pinnacle’s tech support team takes care of your restaurant POS technical support needs.  Trust our world-class standards for your restaurant POS system.

Supplying and servicing restaurant point-of-sale systems in Florida and Alabama, Pinnacle Hospitality Systems is a provider of Full Service Tech Support  for all Pinnacle customers, whether they use Dinerware or POSitouch. Pinnacle offers Dinerware tech support, POSitouch support, and restaurant tech support for a variety of restaurant POS systems in Florida and POS in Alabama.

POSitouch is a POS system designed by restaurateurs for restaurants. It was created as a scalable solution that provides high levels of reliability for restaurants, bars, and a variety of other hospitality industry businesses. Pinnacle Hospitality Systems can design a POS solution for any restaurant, whether it’s a small independent location, or part of a franchise or corporate business.  POSitouch help desk is at your service 24 hours a day, every day.

Providing uncompromised service for POSitouch software, POSitouch support services the leading quick-serve restaurant POS software. Tech support is at your service year-round, 24-hours a day.  This 24-hour technical support assists all hospitality customers year-round throughout Florida and Alabama.

POSitouch utilizes cutting-edge technology, and has core components of a POS solution, including user-friendly touch screen technology that allows quick navigation within the system.  Employees can route and compile a number of orders for the kitchen staff and for food preparation.

Dinerware POS was designed by seasoned restaurateurs. This unsurpassed system has a simple-to-use interface and is a cost-effective restaurant point-of-sale system. This system is vital for streamlining operations of a restaurant, bar, or other hospitality business. The Dinerware POS tech support team is available to assist your business with help desk and POS restaurant technical support needs.

Pinnacle Help Desk for POSitouch Restaurant POS and POSitouch Training

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Servicing bars and restaurants throughout Florida and Alabama, Pinnacle Hospitality Systems provides hospitality businesses with a turnkey solution for management.  With a combination of hardware and software installation and technical support services, Pinnacle designs a POS system that works for your business.  In addition, POS tech support is readily available all the time.  Pinnacle has a 24 hour help desk, year-round.  Pinnacle not only has a help desk, but also provides system design, installation, and performs management and employee training to help your bar, restaurant, hotel, or other hospitality business run smoothly. 

Pinnacle Hospitality Tech Support is at your service from the beginning to the end and beyond — starting with designing and installation, and continuing by your side with help desk, technical support and training.  Pinnacle Hospitality Systems ensures seamless operations for your hospitality-based operation.

Just as your venue caters to the needs and desires of its customers and patrons, Pinnacle Hospitality Systems caters to your venue.  Whether your business is a small operation or a variety of chain restaurants, your business is covered with top-notch full service restaurant POS Technical Support and help desk support.

 Pinnacle Hospitality Systems also extends its services to clients who are not covered under a Pinnacle service plan, as well as a limited software support contract. For rates and further inquiries, call  1-800-771-7100.  There is always a real person on the other end of the line to help you.  Pinnacle never uses an automated answering service.

Along with POS for restaurants, POS for bars and POS for hotels, Pinnacle also offers point-of-sale solutions for a variety of other businesses within the hospitality indudstry.  Pinnacle not only has new POSitouch restaurant POS systems, but used POS, discount POS, POS for sports bars, POS for arenas, POS for Stadiums, and POS for Country Clubs.  Pinnacle also services POS systems for bowling alley solutions for bowling centers.

Located in south Florida, Pinnacle Hospitality Systems provides a number of point-of-sale solutions solutions and beyond.  Pinnacle also integrates the best restaurant loss prevention and restaurant security through various POS systems that track and record different activities performed on the POS system, such as transactions, cancellations, voids, sales, “no-sale” and discounts, and with digital surveillance, these systems can help increase your bottom line and lower your overhead.

Pinnacle Hospitality Systems Support Desk for Restaurant POS Systems in Florida and Alabama

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Tech Support

Your hospitality business caters to its customers’ needs just as Pinnacle Hospitality Tech Support caters to you and your business. 24 hour help desk is available year-round.

Whether you own one restaurant or run a hospitality business within a chain of restaurants, Pinnacle Hospitality Systems has your business covered with top-of-the-line 24-hour Full-Service help desk support and Technical Support for restaurant POS systems.

Pinnacle Hospitality Systems offers Full Service help desk support as well as Technical Support to all customers, being available anytime your hospitality business need the support. Behind each Pinnacle product stands a dedicated services and support team required to ensure proper function of your restauarant POS system. Trust Pinnacle’s world-class services for all of your hospitality industry needs.

Full Service Help Desk Support includes:

  • Help Desk Support is available 24 hours a day, 7 days a week, 365 days a year
  • Live, personal support is available at all times. Pinnacle never uses an answering service
  • Bilingual  – support in Spanish is available
  • Support representatives are able to employ online troubleshooting and diagnosis techniques enabling a quick resolution to the problem

A Pinnacle field service technical support technician is available to come to your place of business immediately should you have a problem with any hardware components of your Pinnacle Hospitality System.

Field Service Technical Support includes:

  • Technicians are on Call 24 hours a day, 7 days a week, Year-round
  • Technicians arrive prepared with fully stocked repair vans
  • Online diagnostic tools allow our technicians to resolve your problem while on site
  • Additional monitors and hardware are always on hand for replacements if needed
  • Disaster Recovery available in just 48 hours!
     

Time & Materials

Service is also available 24/7 for clients not covered under a service plan – please call for rates.
Limited 30/10/5 Software Support contract: Please call for Rates

  • Contract provides 24/7 limited software support for up to 10 individual incidents or 5 hours of work within a 30 day period.
  • Option to renew upon depletion.
  • Additional issues will be charged at prevailing T&M rates.

Pinnacle Hospitality Systems located in south Florida is a provider of point-of-sale solutions for businesses within the hospitality industry. Pinnacle provides your business with POSitouch restaurant POS systems, bar POS, Used POS,  and discount POS systems such as POSitouch restaurant POS systems.  These systems go beyond point-of-sale and can incorporate the best restaurant loss prevention and security.