Tag Archives: dinerware pos

Restaurant POS POSitouch Support and POSitouch Help Desk Provide Hospitality Businesses With Help Around the Clock

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POSitouch Support Restaurant POS Technical Support
As providers of POS for restaurant and bars, Pinnacle Hospitality Systems offers a Full Service help desk and tech support to all customers.

Available around-the-clock, 24 hours a day every day, Pinnacle provides POSitouch tech support when our hospitality business customers need it the most. 

Dedicated service providers make up the support team, which stands behind each of the products Pinnacle offers, including Dinerware POS tech support as well as POSitouch.  Full Service Tech Support is dedicated to servicing hardware and supporting your technical queries to ensure proper function of your restaurant POS system. Whether your business requires POS for restaurants, POS for bars, or Point-of-Sale systems for Sports Bars or Arenas, Pinnacle not only provides POSitouch support, but support for all products, including Dinerware support.

Full Service Help Desk Support includes:

Full Service Tech Support is live, human support.  Pinnacle never uses an answering service.  Help Desk provides bilingual POS tech support, in both English and Spanish.  Help Desk and Tech Support representatives can employ online troubleshooting, and can diagnose many software issues over the phone, helping resolve an issue and have your business operations up and running when you need it most.

 Pinnacle dispatches field service technical support technicians when a problem is not resolvable online or over the phone.  Field service technicians are available to come to your place of business should there be any problem with hardware or software components of your Pinnacle Hospitality System.

Dinerware POS for Bars, POS for Restaurants Keep Customer Service High Even Through the Rush

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Whether your hospitality business is fine dining or fast service, a chain or an independently run operation, customer service and providing an amazing experience for guests is the most important aspect your business can provide, and the last thing you want to jeopardize.

Having a high-performance restaurant POS system like Dinerware sets your restaurant above its competition, allowing them to gracefully handle the rush and crowded times.  Dinerware POS systems can interface with a variety of POS for restaurants or POS for bars.

Going beyond the standards of POS for restaurants, Dinerware has a system that streamlines the operations of your restaurant or bar business. Dinerware is perfect for restaurants as well as bars and nightclubs. Because bars and night clubs become very crowded on nights and weekends, your venue must implement turnkey solutions to help raise the level of customer service. Dinerware gives employees and managers the necessary tools to manage the rush and quickly ring up orders, take care of customers, and close out checks.

Dinerware software provides a solution to keep your operations flowing, especially during the rush. A rush is a prime period of time where customer service has the potential to suffer if staff is preoccupied with staying on top of the incoming orders.  Dinerware can keep your level of service from suffering during the rush.

Business operations become simpler when you can decrease the time it takes for a customer to order and receive their order.  Dinerware POS also has a simple training system for employees.
Pinnacle Hospitality Systems is a provider, installer and servicer of Dinerware POS systems.  Pinnacle can replace, install, and  service restaurant POS and POS for bar.

Dinerware POS for Bar and POS for Restaurant Software Streamlines Your Bar Operations

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Dinerware has the premier functionality your bartenders require to stay in control when the bar gets busy. Pinnacle Hospitality Systems knows the restaurant, bar and hospitality industry inside out, and for this reason we stand behind all Dinerware products and services we provide for bar POS and beyond.

With Dinerware nightclub solution and bar POS features, employees can name tickets uniquely, either with the customer’s name based on asking, or with a nickname based on what color shirt a patron is wearing. This feature is an asset, especially on busy evenings when patrons are roaming and mingling and a seating chart is non-existant.

Dinerware bar POS and nightclub POS software makes it a quick two-step process to sell a drink, decreasing the time your customers have to wait to receive their drink or pay. In addition, Dinerware POS for bars lets employees ring in another round of drinks for a whole party in a few simple steps. If you have multiple bars set up within your venue, Dinerware POS accomodates to eliminate confusion of operations between your indoor and outdoor bar.

With a system that streamlines your restaurant or bar business, Dinerware goes beyond POS for restaurants and includes your busy bar or nightclub! Because bars and night clubs can fill up quickly with patrons, it is imperative that your bar implements quick-access solutions in order to enhance customer service and give employees and managers the tools they need to keep up with the rush and rapidly ring in orders and close out checks.

One of the prime times when customer service can suffer the most is during a rush. You bar staff’s ability to keep up with a fast-paced nightclub setting is vital to your repeat business and impressions of new customers, and Dinerware has a solution to keep you going with the flow, no matter how fast it may be. 

Employee training is simple with Dinerware, and your business operations will become even simpler by decreasing the amount of time a customer waits during an order.

Pinnacle Hospitality Solutions is a provider, installer and servicer of Dinerware POS systems.  Pinnacle can replace, install, and  service restaurant POS and POS for bar.

Dinerware POS for Bar Software Helps your Restaurant or Bar Operate Smoothly

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With intuitive features providing quick service and a database of customers allowing restaurant staff to add a personal touch and “know” the customers, Dinerware POS helps you manage a restaurant, be it fine dining, casual dining, or a bar.  An innovative point of sale (POS for restaurant, POS for bars) software solution, features of Dinerware enable you to streamline business operations within your bar or hospitality business.

Dinerware software includes Fast Pay, a feature allowing your bartender to close an order after receiving payment for a tab.  Big rush on your hands, or menu specials changing throughout the day? Menu items can be added or modified within the POS system, allowing for breakfast specials, lunch deals, and happy hour specials to take place within the POS system.

Does your bar have different bartenders on staff, with the same regulars coming into your bar or venue?  Help your bartenders let everyone feel like a regular with Dinerware customer database.  This database allows your staff to instantly look up a customer by their name, phone number, address, or email address.  Know instantly what to suggest to your customers based on what they’ve ordered previously.

With its intuitive user interface, Dinerware restaurant POS system provides quick and easy access to all functions of the system.  Thanks to touch-screen technology, tickets can settle to cash in under three screen touches.  If a patron would like to split a check or a party wants to pay one check with a variety of methods of payment, Dinerware makes it easy and keeps it all organized within the system.

Let Dinerware POS become your restaurant and bar POS system.  Whether your industry is in fine dining, fast service, or is primarily a bar, you can provide the best customer service and an unforgettable guest experience with a personal touch.  Dinerware lets your staff handle a rush with ease, and your customers receive a personal touch that keeps them loyal to your business.

Dinerware Point of Sale Restaurant Hospitality Solution

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Dinerware Point of Sale, a division of Pinnacle Hospitality Systems, is an easy to use yet powerful point of sale solution.  It was developed to support restaurants of all sizes.  Dinerware helps you manage your business effectively and help you increase your profits.

Get a report, edit an employee timesheet, edit a price or create a new happy hour all without leaving the floor.  For large restaurants, Dinerware POS offers less training, powerful management functions on the floor, totally open data access, and virtually unlimited capacity.  For small restaurants, Dinerware Point of Sale means no more compromises between price and capability.

For all restaurants, Dinerware’s breakthrough ease-of-use and low maintenance means you can control the costs associated with your system.  This system gives you total control over your operation.  Fast and easy set-up and installation is a welcome change in the restaurant Point of Sale arena.  Stay tuned for continuing information and updates on this revolutionary product.

Hotel Hospitality Systems

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Pinnacle Hospitality Systems can help you incorporate the intuitive, user-friendly Dinerware software in your hotel restaurant POS, be it a single operation or a chain.  Dinerware POS systems are an ideal business solution, as they seamlessly interface with your property management system of choice:
Hotel restaurant POS features include:

• Add menu items instantly
• Close out orders upon payment with FastPay feature
• Search for customers via customer database (search by name, phone number, address or email) Great for regular customers!
• System is intuitive, user-friendly and provides fast access to all system functions
• It is simple to split tickets into multiple checks instantly
• Close a ticket to cash in two touches
• Take and track pre-orders easily with a unique listing view
• Permit guests to bill restaurant charges to their room via Property Management interface
• Implement superior loss prevention
• Employee accountability measures are incorporated

For more information on how to turn your hotel restaurant into a well-oiled machine, contact Pinnacle Hospitality Systems at 800-771-7100 or visit http://www.pinnaclehs.com today.