Tag Archives: dinerware restaurant software

Pinnacle Hospitality Systems Now Offering Mobile Marketing

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More customers are using smartphones, offering a strong marketing vehicle.

There’s no denying that mobile is hot – with over 270 million mobile phones in use in the U.S. and 100 billion text messages sent each month, mobile is definitely one of the most popular ways for Americans to communicate. Mobile marketing is a powerful tool for building a brand community, establishing customer relationships and delivering customer service. Pinnacle Hospitality Systems has joined the movement for mobile marketing, as our customers know the impact and we now have a tool for them with our Sundrop Loyalty Text marketing solution.

Sundrop Loyalty Text marketing allows businesses to quickly and easily capture mobile data at point of sale to build a customer database. The loyalty marketing program uses your customer’s mobile number as a replacement for plastic loyalty cards. At checkout, customers give their mobile number to the clerk who enters it into the restaurant POS system. When you are ready to send out a text campaign, Sundrop’s mobile loyalty solution automatically segments your customers based on your criteria and sends targeted messages. It’s easy to measure ROI with POS-integrated tracking that monitors the performance and revenue of every single marketing campaign.

Pinnacle Hospitality Systems has integrated POSitouch restaurant POS and Dinerware restaurant software with Sundrop to provide mobile marketing and loyalty solutions.  POSitouch is the hospitality industry’s leading POS application for restaurant table service, quick service, hotels, country clubs, delivery and stadium/arena use. The Windows based, open architecture software is incredibly easy to use, maintain and expand. Dinerware provides restaurant point of sale software solutions to the hospitality industry including upscale restaurants, cafes, nightclubs, bars, fast casual restaurants, counter service restaurants, hotels, casinos, golf courses and wineries.

For more information on how mobile marketing can help your hospitality business, call Pinnacle Hospitality Systems at 1-800-771-7100.

Dinerware Restaurant Software POS System Helps Bartenders Stay in Control of the Rush

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Offering a personalized experience to your patrons is top priority for any hospitality business. Dinerware nightclub solution allows bartenders and service staff of a restaurant or bar to assign unique names to tickets on orders by the guest’s name or by typing in a visual description.  This restaurant software feature is an asset during the rush or at a bar where guests are walking around and a seating chart is not an option to create and organize guests on the POS. 

Dinerware bar POS and nightclub POS software makes a simple two-step process of creating and closing a drink order.  This means the customer doesn’t have to wait, and has a more satisfactory experience. into a simple two-step process.  Dinerware POS for bars also allows bartenders and restaurant service staff to ring up rounds of drinks for a party in a minimal amount of steps. 

If your club, restaurant or bar has a number of bars, you can connect the data and information from each bar with Dinerware POS, helping to eliminate confusion and allowing customers to continue ordering drinks and to close out their tab at any of the bars.

Offering the functionality required by bartenders in order to maintain organization and control of the bar and point of sale area during busy times, Dinerware restaurant software provides simplified training for restaurant employess on the restaurant and bar software, helping to streamline operations and decrease customers’ wait time between orders and deliveries of the order. 

While the potential exists for customer service to dwindle during a busy rush, there exists a solution to keep bar and restaurant staff up-to-speed with the fast-paced atmosphere.  This is important to retain customers and gain repeat business, and Dinerware provides the perfect restaurant software and bar software solutions to keep operations flowing and running smooth regardless of how busy and packed your venue becomes.

A provider and installer of Dinerware POS systems,  Pinnacle Hospitality Solutions  offers 24-hour tech support for restaurant software systems.  Pinnacle can supply replacements, installations and general services to your restaurant POS systems and POS for bars.