Tag Archives: florida restaurant pos

Smart security, digital surveillance

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The hospitality industry is at risk from a wide variety of distinctive risks.  Pinnacle Hospitality Systems is the industry leader in restaurant point of sale POS technology, and will implement a strategy for your hospitality-based business to deflect the most common issues that lead to decreased bottom line profits.

One of the most effective methods of preventing theft and controlling the environment in your hospitality business is to implement a digital surveillance camera with your POS system.  The hospitality industry struggles against the issue of blending a high turnover rate with providing superior customer service standards. 

To make business matters more challenging, there are often high theft rates that can be difficult and costly to control.  Introducing a digital video camera into your business is a smart security move, and a solid measure to not only prevent theft, but to increase safety standards within your establishment.  Increasing customer safety is always a great feeling, and with it will create an improved public image for your establishment.

With a restaurant POS system that is tailored specifically for your establishment and complemented with a digital surveillance system, you can:

·         Prevent theft-both patron and employee

·         Significantly lower violence-control unruly bar patrons while creating a legal leg to stand on

·         Review captured footage anytime, from anywhere-Ideal for chain restaurants, bars and multiple locations

What you need to know about PCI compliance

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60% of consumers will not revisit the business where digital theft originated.  The cost of protecting this data is the cost of doing business.

Sixty percent is a disturbing figure, especially when compared to the frequency of this type of preventable and costly theft.  So you should ask yourself, is my POS system PCI Compliant?  Remember that a point of sale system is only as functional as the software you purchase, comparable to differing classes of vehicles.  While you are saving up for the right restaurant POS system for your business, check to be sure the following action items are addressed in the meantime:

-If your system is on the internet, make certain it is protected by a firewall
-Keep patches up to date
-Antivirus software is a must
-Change your passwords often
-Turn off remote access when not needed
-Stay educated on current online safety measures
-Contact pos provider to find out what you are storing

Contact Pinnacle Hospitality Systems today for a free in-depth analysis of your hospitality business needs, and let us show you where you are losing profits, and how we can help you to prevent profit losses and potential vulnerabilities to the costly trend of digital hacking.

Fast Casual Dining Solutions

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Pinnacle Hospitality Systems provides the industry standard in restaurant POS technology.  Through a scalable restaurant POS solution, Pinnacle brings reliability to the table for clients of any size.  Industry insiders designed the POSitouch Quick Service software, to effectively streamline the chaotic hospitality industry while simultaneously increasing bottom line profits.

Core components of the solution include:

• Intuitive Color touch screen guides users through the menu quickly
• Optional split screen allows you to expedite the packing process
• Color kitchen video displays are fully integrated
• Options for sending to displays include, real time “on the fly”, one touch delay, one item delay and upon order confirmation
• Route orders and compile like orders for product preparation
• Optional item consolidation
• Display prioritizes main items and modifiers
• Summary mode is available
• Orders can be bumped when complete by either using the bump bar or the touch screen
• Drive thru can be operated with single or dual windows
• Ability to recall and park orders that are not completed
• Project what products to order based on past-experience for preparation
Add-on peripherals include:
• Receipt printers
• Coin change dispensers
• Scales
• Drive-thru order confirmation screens
• Security camera systems

When you are ready to learn more about a high functionality solution to your Quick Service restaurant POS needs, contact Pinnacle Hospitality Systems and let us show you where you can redirect money toward your bottom line profits.

POSitouch works to expedite Quick Service chain restaurants

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With the economy in a fragile condition, there is a shift occurring between casual restaurants and quick service restaurant chains.  Casual and high-end restaurants are reporting losses, while quick service restaurants are reporting the opposite.  Quick service restaurant POS systems are the solution to effortlessly managing the dramatic increase in business.

The reason for these findings is that patrons are opting to spend less, and cut out perks they deem excessive, such as tipping a server.  For this reason, people are opting in increasing numbers to frequent quick service establishments at a higher frequency than fine and casual dining restaurants.

With the added traffic to the already fast-paced quick service industry, it is indispensable to ensure that your quick service pos system is working for you, with the most cutting edge technology available in the industry today.  POSitouch restaurant POS systems are ideal for the needs of a fast-paced quick service industry, and provided conveniently by Pinnacle Hospitality Systems.

Pinnacle Hospitality Systems can personally tailor a restaurant POS system to meet the unique needs of your fast food restaurant chain or other hospitality-based industry, increasing your customer service capabilities and therefore your bottom line profits.  POSitouch is a scalable solution that can be used as a reliable solution for clients of all sizes.  POSitouch was designed by hospitality industry insiders, to streamline daily operations and increase your overall return on investment.

Mobile food safety through a restaurant POS system

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Food safety and quality is absolutely critical to any restaurant or hospitality-based business, and is required by law to be implemented.  An ideal solution to monitor the safety of the food served in your hospitality-based business is to adopt Hand Held Terminals equipped with Temp Probe.

Pinnacle Hospitality Systems can show you how you can improve the process of data collection, dramatically improve associate efficiency, and easily access labor scheduling information with a hand held terminal for your restaurant POS system.  A mobile restaurant POS terminal integrates test results automatically, with back end systems in place to alert when problems are detected.  A hand held POS device dramatically improves associate efficiency by eliminating common issues such as employees having to wait in line to use a touch screen monitor, and having to re-visit a table if an item is 86-ed.

Customers love the speedy service, quality items and flawless efficiency provided by a mobile POS device.  The device also enables a manager to be on the store floor rather than in the office, which also works to increase associate productivity.  The system is also complete with management alerts from POS.store reporting, such as inventory status reports.  Updated inventory and other reports are a measure to ensure food quality and safety within your hospitality based business.

POS system solutions for Bowling Centers

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POSitouch is a powerful point of sale system designed specifically for the hospitality industry.  For this reason, it is the premier restaurant POS system for your hospitality-based business, including restaurants and bars within bowling establishments!

The management and software capabilities provided by POSitouch enable bowling alleys to maintain the speedy customer service their visitors expect, through user-friendly interfaces that enable management and employees to serve up food and drinks with the touch of a button.

Pinnacle Hospitality Systems is the premier provider for Florida restaurant POS systems, and will configure a complete Bowling Center hospitality solution by implementing a tailored point of sale system into your business to manage the bar area at the lanes, any food service areas, quick service, accounting and more.  Systems provide inventory tracking and available wireless ordering technology to decrease customer wait times and workforce efficiency. 

Features of the POSitouch Bowling Center Solution include:

• Rolling minimal DOB shown on screen for required drinking age
• Tabs started by the swipe of a customer’s credit card including name
• Multiple checks can be cashed out at once
• 55 Menu items on one screen with check on display- the most available in the industry
• Left or right handed screens for quick bar tenders access
• Multiple size and color touch points
• Touch points can have bit map pictures for Icon placements
• Consolidation of like items displayed to give the bartender a quick count of items on the check
• Like items can be grouped together on the requisition ticket regardless of order
• Priority printing of items on the requisition ticket allowing for frozen drinks to print first
• Change of shift cash drawers in seconds
• Blind drops with no cash drawer activity
• Cash out reports have the option to be management driven only
• Cash drawer security allowing for only limited functions in order for drawer to be accessed
• Video record of all open cash drawer activity as in No Sale
• Banks can be pre-counted and recorded before start of shift to show total cash only to be deposited less the confirmed bank
• Automatic exception alarms to tell management when a cash draw has reached a pre-set limit of cash sales
• Two key strokes to order an item and cash out the check-fastest in the industry
• Detailed food & beverage recipes displayed or printed at the screen

Total POS solution for stadiums/arenas

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Pinnacle Hospitality systems is your strategic restaurant POS system solution, with years of experience as the hospitality industry leader.  Pinnacle will configure a complete stadium/arena hospitality solution for you based on a thorough examination of every level of your business needs.  Pinnacle is the leading provider of restaurant POS software that makes it simple to manage restaurants and bars within arenas or stadiums-complete with quick service, accounting, inventory, and provide wireless technology to manage orders from the stands and skyboxes.

The wireless ordering functionality for skybox service is possible by interfacing Symbol handheld computers with POSitouch software.  The handheld computers offer advanced data capture options, easy wireless local area network synchronization, and device level management and enhanced PDA-style form factor with optimal performance to operate enterprise level applications.  These systems are more durable than consumer grade PDAs.

The intuitive color touch screen is user-friendly-allowing for expedited menu navigation. Optional split screen allows for speedy packaging and color kitchen video displays are fully integrated.  The system includes options for sending special instructions such as ‘on the fly’ with a simple touch.  Users can route and compile orders easily for product preparation, with optional item consolidation.

The smart touch screen display prioritizes main items and modifiers, alleviating confusion.  The restaurant POS system also offers an available summary mode for quick review.  Orders can be bumped when complete by either using the bump bar or the touch screen, and has the ability to recall and par orders that are not completed.  When you are ready to revamp your arena/stadium business for superior customer service and increased bottom line profits, contact Pinnacle Hospitality Systems and let us show you where you are going to save.