Tag Archives: loss prevention

Pinnacle Hospitality Systems Supplies POS System in Pensacola

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“A Pensacola tradition since 1967,” Seville Quarter has a rich history, “offering up heaping portions of Dixieland jazz and good times.” From late night jazz ensemble entertainment to hosting weddings, Seville Quarter does it all. Though they’re known for their impressive bar, Seville also serves up plenty of classic southern favorites, like Andouille & Crawfish Oysters, a variety of Po’ Boys, an award-winning salad bar and more.

This popular Lousiana-style restaurant and bar stays busy just about every day of the week. When it came time to choose a point of sale system to handle all the daily operations, F&B Manager & Owner Doug Mitchell chose Pinnacle Hospitality Systems – “We selected Pinnacle because of the service,” he said, “[they] were always on top of it when we needed them.” Before Mitchell chose POSitouch, he notes that Pinnacle provided other services to their company, leaving a lasting, positive impression.

“One way that Pinnacle has helped our business is by bringing us out of the Stone Age and into the future,” explained Mitchell. “We went from 27 terminals that were free-standing to a network of integrated systems, including credit cards and all the features that speed you up and save you money.”

Mitchell also mentions that Seville has increased profitability by being a much more efficient company, citing the integrated credit card system, high-speed internet and faster transaction times. Not only has Pinnacle helped speed up operations, they have helped the restaurant with loss prevention and cost control – “We added a surveillance system a few years after we got our POS system, and it has helped tremendously, keeping employees honest, as well as our guests.”

Pinnacle has also helped eliminate profit killers, including time taken to train new employees. Mitchell notes how easy the touch screen system is to teach and learn, speeding up the training process. “I’d recommend Pinnacle to other restaurateurs because of their experience; they’ve been in the business for years, they’re stable, solid, and they’re not going anywhere,” he said. Mitchell concludes the interview by stating that “What it comes down to is customer service,” and that in order to be the best competitor, it’s essential “to partner up with great companies like Pinnacle.” For the latest information, visit the Seville Quarter Facebook page. If you are searching for a POS system in Pensacola, contact Pinnacle today.

Florida Diner Stays on Budget with Pinnacle’s iControl

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Sam Wong knows the restaurant business.  At age 14, he started his hospitality career in a New York City eatery.  He went on to work as a busboy, a server and a line cook, before he earned his college degree in accounting from New York University.

Last year, when it came time to open his own restaurant, the Blue Moon Diner in Cooper City, Wong chose a Pinnacle POS system to manage his operations.

“My concept, in these tough economic times, is that people are sick of fast food,” said Wong to the Miami Herald.  “People want to sit down and have a home-cooked meal at an affordable price.”

That is why he offers family-friendly favorites all day.  For breakfast, diners can choose from menu items like pancakes or one of a dozen omelets, starting at $2.99.  The Blue Moon Diner lunch list includes an array of salads, wraps and Angus beef burgers from $4.99—and dinner staples like meatloaf and New York strip steak begin at $6.99.

With a background in accounting, and years of restaurant knowledge, Wong enlisted the support of Pinnacle to protect his profits and keep his new business on track. Pinnacle’s POS systems promote loss prevention by eliminating double-entry postings and reducing accounting costs.  The iControl Enterprise works with the POSitouch restaurant POS system to create an all-in-one program to map sales, automatically post transactions and chart accounts.  These features help restaurant owners like Wong to maintain his budget and continue to offer his customers good food at a great price.

Pinnacle Hospitality Systems helps new restaurant owners throughout South Florida manage their business affairs.  Our reliable POS systems protect your profits by organizing and charting your sales with accuracy.  For more information on how POSitouch can be the accounting solution for your restaurant, contact Pinnacle at 800-771-7100 today!

“Life is good” in Gulf Shores with the Help of Pinnacle’s POSitouch

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Serving up 103,000 burgers a year, more than 64,000 margaritas and over 1,082 gallons of gumbo—to say LuLu’s at Homeport Marina in Gulf Shores, Alabama is a busy restaurant is an understatement.

Not only does the colorful, seaside restaurant offer a full menu of Southern, home-style favorites, but it also hosts an array of charity fundraising events, live music every night of the week and movie screenings on the beach for the kids every weekend.

So in 2007, LuLu’s chose Pinnacle to provide their POS systems to protect their profits and help their crowded restaurant maintain the laidback vibe they are famous for.

“LuLu’s is a state of mind,” said celebrity chef Lucy “Lulu” Buffett, the woman behind the vision of the breezy Gulf Shores hangout.  After a foray in L.A., California, Lulu moved back to her hometown in L.A., Lower Alabama, to make her dreams come true in the land of magnolias, crab boils and tire swings.

“When I first opened LuLu’s, I thought…hey, a little place on the water to get a cold beer and a good burger, just like my daddy would have loved after a long day of fishing,” she said.  “After working for some of the meanest folks in Hollywood, this would be a piece of cake, right?  Wrong! It’s one of the toughest things I’ve ever done.  The restaurant biz is not for the faint of heart.”

To help Lulu ride the wave of success is Pinnacle’s POSitouch, which assists in inventory management, credit authorization and loss prevention. Also, their friendly staff can stay on top of their orders with Pinnacle’s hand-held point of sale devices.  So when customers come to LuLu’s they can expect their pick of big fry seafood baskets, filled with shrimp, oysters and crab claws, alongside jalapeno hushpuppies, grass-fed Alabama beef and a tall glass of the largely-renowned LuLu’s Crazy Sista Honey Ale.

“We’re all about good food, good folks, good music and good times,” said Buffett.  “We’re a place to confirm that ‘life is good…’”

Lulu continues to further grow her dream and accommodate for her guests with cookbooks, seasoning blends and specialty hot sauces, all managed by Pinnacle’s POSitouch.

LuLu’s is the perfect escape for some down-home food, good music and Southern charm.

Buffett said, “It’s a special place and I invite you to come and enjoy.”

For more information on Alabama and Florida restaurant POS systems, contact Pinnacle Hospitality Systems at 800-771-7100 or visit our website, www.PinnacleHS.com.

Easily Transfer Your POSitouch Data into Quickbooks

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Pinnacle Hospitality System’s iControl Enterprise offers the smart iControl POS integrated software that works seamlessly with your POSitouch restaurant POS system. It delivers up-to-date and relevant business information to keep your hospitality business on track and on budget. If you’re a manager and wish to free up more time to focus on loss prevention, iControl is a worthy investment. Know where your losses are stemming from, and what you can do today to control them.

If you use Quickbooks to track your financial information, you’ll be happy to learn that with iControl, it is easy to transfer this data into your favorite accounting software system. It is a quick and easy way to transfer your data from POSitouch to Quickbooks. With this function, you can:

  • Eliminate double-entry postings
  • Get more accurate and timely information
  • Reduce overall bookkeeping and accounting costs
  • Enjoy the ease and convenience of an all-in-one program
  • Import information directly from POSitouch

This system also automatically checks to see the import status, allows easy mapping of POSitouch sales and automatically posts transactions to Quickbooks accounting. Easily map your POSitouch sales journal to the Quickbooks chart of accounts.

There are just a few quick and easy steps to transfer this information:

1)      The mapping tool clearly shows the POSitouch sales journal accounts on the left, and the Quickbooks chart of accounts on the right. The red lines indicate that those accounts have not yet been mapped together. Simply click the map line, select the chart of accounts and hit enter to instantly map the information over to the POSitouch sales journal.

2)      Select the specific day, or range of dates, click “Go” to import data.

3)      Select the specific store, or all stores, and the status screen will show the status of the import. The validation screen will show if there were any problems with the import.

4)      Another status screen will show that the journal entries are being posted directly to Quickbooks accounting. Results show all entries.

The POSitouch to Quickbooks interface from iControl Enterprise is your control over getting your information out of POSitouch and into your Quickbooks accounting solution. For more information, call 866-284-9339 today!

Pinnacle Aids Miami “Dive”

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The Blue Marlin Fish House is an open-air, unassuming restaurant set in picturesque Oleta River State Park in North Miami. This humble seafood eatery has a limited menu and limited hours, but if you make it a point to visit when they’re open, you’re in for a real treat.

Blue Marlin Fish House has been in operation since 1936 and sits next to a boardwalk along Oleta River, providing the perfect backdrop for a casual meal. Sample the one-of-a-kind lobster burger, or the ever popular smoked fish dip. Enjoy your fish tacos under the covered patio or at a table by the water. All of Blue Marlin’s delicious seafood favorites are fresh, and the waffle fries are the best around. Guy Fieri even visited Blue Marlin Fish House on his hit Food Network show, “Diners, Drive-Ins and Dives”!

Pinnacle Hospitality Systems is the chosen point of sale system for Blue Marlin Fish House. Pinnacle has provided restaurant POS systems to countless hospitality establishments in Florida and Alabama. Pinnacle’s POSitouch allows casual eateries like Blue Marlin to operate effortlessly, from quickly processing customer orders and sending them to the appropriate prepping stations to providing accurate, timely management and accounting reports.

Training employees is simple with the user-friendly software, and daily specials and happy hour deals can be programmed in on the fly. POSitouch restaurant POS system is a non-resettable total key for superior security. POSitouch aids in loss prevention by writing every transaction to electronic, programmable read-only memory, rendering tampering and hacking virtually impossible. Pinnacle Hospitality Systems offers the industry standard in point of sale systems. Call an expert today at 1-800-771-7100!

Aw Shucks Depends on POSitouch to Run Busy Restaurant & Arcade

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Pinnacle continues to support some of the best restaurants in Florida, including Aw Shucks in Jacksonville. Aw Shucks is more than your typical restaurant-bar hybrid, with a huge game room to entertain the kids (and the adults!). The game room features basketball hoops, video games, skeeball (with plenty of prize choices) and lots of other fun games!

The menu at Aw Shucks offers delicious appetizers like the teriyaki wings and Ahi tuna, with main dishes including snow crab legs, rotisserie chicken and their famous raw oysters. Take a seat at the Blue Point Oyster Bar and enjoy plenty of large, fresh oysters along with your favorite brew. With inside and outside seating, you can come to Aw Shucks to enjoy the game on one of many flat-screen TVs.

Running a busy restaurant is difficult enough, but when you add in a busy bar and popular arcade, finding a reliable point of sale system is a must. Managers chose Pinnacle to provide their restaurant point of sale system and have enjoyed efficient order processing, easy-to-use and teach features and top notch service ever since. With POSitouch, Aw Shucks has been able to more efficiently manage employee time and attendance using a variety of intelligent software features that control and track the cost of labor. POSitouch also features an integrated credit authorization functionality that saves time and money, further improving the guest experience. Other included, cost-saving analytics include inventory management, accounting interfaces and security/loss prevention. With your POSitouch point of sale system, you can also enjoy wireless solutions with Symbol handheld computers, making Pinnacle’s computer POS system the most convenient solution for any restaurant.

For more information, please visit our website or contact a Pinnacle expert at 1-800-771-7100.

Don Camaron Trusts Pinnacle to Operate Three In-House Establishments

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Don Camaron in Hialeah Gardens, Florida is a delightfully unique seafood restaurant, with a fresh fish market right on the premises. Offering seafood staples like paella and shrimp alfredo as well as “weekly specials that change with the tides,” Don Camaron has something for the traditional seafood lover as well as the adventurous eater.

This Miami seafood restaurant features three connected establishments under one name. First, there is the Seafood Grill Restaurant, the popular family-friendly eatery with a variety of cuisine selections from the sea. Then there is Don Camaron Express, designed to serve to-go versions of restaurant favorites to diners on the run. The third part of the Florida restaurant is the Fish Market, offering a broad selection of fresh-off-the-boat, domestic fish like Red Snapper, Yellowtail Snapper, Mangrove Snapper, Hog Fish, Grouper and much more. Don Camaron also offers a selection of fresh shellfish, like lobster and crab, as well as ready-made salads including fish, shrimp and mixed ceviche.

With three operations in one establishment, Don Camaron needed a reliable point of sale system to keep things running smoothly. Managers selected Pinnacle Hospitality Systems for their reputation in the industry, as well as their impeccable customer service and easy-to-use equipment. POSitouch has revolutionized daily operations and customer satisfaction by expediting service and wait times. Without the best restaurant POS, Don Camaron might not receive all of the positive reviews they regularly receive from happy customers. In addition to the improvement in the overall service the restaurant is able to provide, POSitouch has provided management with a variety of helpful and informative reports that have aided in loss prevention and cost efficiency. To find out how your restaurant can benefit from a point of sale system in Florida or Alabama, call 1.800.771.7100.