Tag Archives: miami dolphins

iControl POS user, Duffy’s, to be Official Sports Grill of Miami Dolphins

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Pinnacle is pleased to announce some fun news about one of its loyal customers, Duffy’s Sports Grill.  In October, Duffy’s restaurants began to incorporate iControl technology into their existing restaurant POS hospitality system. 

Today’s demands in the hospitality industry make POS systems a necessity for restaurants and other businesses in the hospitality industry. Duffy’s decision to interface iControl with POSitouch point of sale systems gives management operators the tools required to maintain complete control over store operations, at every chain location.

Located in numerous areas throughout south Florida, Duffy’s has recently been deemed The Official Sports Grill of the Miami Dolphins.

With this title, Dolphins Express services will be provided from Duffy’s locations. Management’s ability to organize for such events has been made simple with the help of POS hospitality systems. Dolphins fans may now congregate at any Duffy’s location to be shuttled to a game.  This allows fans from northern areas of south Florida to enjoy Dolphins home games.

“We have a strong base of fans throughout the state of Florida and we want to make it as easy as possible for them to visit Land Shark Stadium. Thanks to partners like Duffy’s, we can provide the Dolphins Express, which we plan to further expand in the near future,” said Mike Dee, Dolphins CEO. “To our fans from the Palm Beaches to the Treasure Coast, the Dolphins Express will be leaving from a Duffy’s near you in 2009.”

With the use of the iControl feature with PosiTouch point-of-sales system, Duffy’s management was given the power to consolidate crucial financial information, provide online management alerts, chain-wide labor management, food cost solutions, menu management and more.

Baumhower’s Wings

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Baumhower’s Wings (Aloha Hospitality International) of Alabama have incorporated POSitouch point of sale systems into their successful wings chain.  Pinnacle Hospitality Systems provides POSitouch technology and the service team behind it is available 24 hours a day, 7 days a week, and 365 days per year.

Founder Bob Baumhower played for the Miami Dolphins in the 1980s and has based his restaurant theme around football, and the All-American from the University of Alabama and 6 time All-Pro for the Miami Dolphin concept has gained critical acclaim as one of the best casual restaurant chains in Alabama.  According to Bob Baumhower,

“Wings always wants our food to be the best it can be, we have created one of the most organized and technologically advanced kitchens in the industry. Careful ordering, receiving, handling and preparation procedures ensure the freshest – highest quality food for our guest.”

Wings installed POSitouch systems to ensure the highest quality work environment and daily business operations to maintain the best in customer service standards and consistent quality.  Baumhower’s Wings dedication to customer service is displayed through measures they have taken such as choosing POSitouch point of sale systems and also their vigorous employee training program which includes 2 formal evaluations per year.

Locations for Baumhower’s Wings in Alabama are Huntsville, Mobile, Daphne, Montgomery, Tuscaloosa, and two Hoover locations.