Tag Archives: Pinnacle hospitality solutions

Dinerware Bar POS Software Connects Multiple Bars, Simplifying Rush Times

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Customer service is a valuable asset to any hospitality business, and one of the most challenging times to offer the best customer service is when a rush comes.  All staff is occupied with a number of tables and tasks, management is doing its best to be everywhere at once. 

Although customer service has the potential to suffer during a rush, there’s a solution to help your bar or restaurant staff keep up with a fast-paced setting.  keeping up with the pace is imperative in retaining repeat business, as well as making new customers want to return.  Dinerware offers a software solution to help your hospitality business stay organized and keep operations flowing, no matter how busy the venue is.

Dinerware offers simplified employee training for restaurant software, which streamlines your business operations and decreases wait time for customers between when an order is made and when the food or beverage arrives. Dinerware restaurant software provides the functionality bartenders require in order to stay organized and in control when the bar gets busy.

Pinnacle Hospitality Solutions provides and installs Dinerware POS systems, and offers around-the-clock tech support for these systems.  Pinnacle replaces, installs and services restaurant POS systems and POS for bars. Pinnacle knows the ins and outs of the hospitality inudstry and stands behind all Dinerware products and services.

By using Dinerware nightclub solution features for bar POS software, bartenders can name tickets uniquely by the patron’s name or a simple visual description. This feature is an asset during rush times or when patrons are mingling and creating a seating chart on the system isn’t an option.

Dinerware bar POS and nightclub POS software turns a drink sale into a simple two-step process.  This decreases customer wait time. Additionally, Dinerware POS for bars makes it easy to ring in additional rounds of drinks for a party in just a few steps. If your venue has multiple bars, Dinerware POS connects the bars and tabs to eliminate confusion.

First Restaurant Loss Prevention Webinar a Success

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Earlier this month, Pinnacle Hospitality Systems, provider of restaurant POS systems to Alabama and Florida, collaborated with iControl Enterprise in presenting a restaurant loss prevention Webinar.  As an enterprise solution for integrating POSitouch restaurant POS systems, iControl offers a number of restaurant loss prevention tools that alert management of events deemed important.  The loss prevention tools provided by this restaurant software includes management alerts and enterprise reporting tools that are accessible through the internet.     

This webinar was presented by senior manager of Risk Management for Caribou Coffee Company, Mike Carlson.  The focus was on Restaurant Loss Prevention Strategies, and Carlson discussed how, within a year, he brought the profits of Caribou from negative to postive profits simply by using POSitouch to help decrease employee theft.

As more webinars occur, a new area of iControlEnterprise.com will be opened, allowing restaurant management professionals to view archives of webinar footage.  As an important educational tool for hospitality management professionals, these webinars aim to improve restaurant loss prevention awareness and increase bottom line profits.

One of the simplest loss prevention tools a restaurant can implement is a restaurant POS system. There is no better way to manage and control expenses and profits, while strengthening loss prevention strategies.

With a full set of customizable reporting tools, iControl allows you to arrange and organize specific data such as geographic area and specific time increments, menu items, department, inventory, food cost, or a specific department.

With Pinnacle Hospitality Solutions POSitouch software integrated by iControl Enterprise, your restaurant can have a personally-tailored POS system acting as a communiation and loss prevention tool. Expose and eliminate opportunities for loss and theft by combining your restaurant POS system with digital surveillance.

Pinnacle Promotes Dinerware Restaurant Software to Streamline Bar and Restaurant Operations

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Dinerware is a software program designed by restaurateurs who know the inner workings of the functionality required by bartenders and servers to make it through “the rush” with smooth operations and uncompromised customer service.  Pinnacle Hospitality Systems has a hands-on familiarity with the restaurant and hospitality system, and stands proudly behind all Dinerware bar and restaurant software products and POS for restaurants.

Dinerware offers a number of solutions that vary according to niche fields within the hospitality industry.  For instance, Dinerware bar POS and nightclub POS restaurant software provides a speedy two-step process for a drink to be ordered. This decreases the time your customers have to wait, and increases the quality of customer service your patrons receive.

Dinerware POS for bars also lets the bartender put in another round of drinks for a party of friends in just a few simple steps.  Dinerware POS accommodates to venues with multiple bars to help eliminate the confusion of orders and operations between two bars. The less mistakes your venue makes, the higher your bottom line increases.

Dinerware nightclub solutions allows bar staff to name a ticket based on the customer’s name or what they’re wearing. This bar POS feature is a necessity to streamlining your restaurant’s processes.

Dinerware offers a simple and quick employee training for this restaurant POS software, allowing operations in your venue to simplify by decreasing training time as well as the time it takes for your customers orders to complete.

Pinnacle Hospitality Solutions is a provider, installer and servicer of Dinerware POS systems.  Pinnacle can replace, install, and service restaurant POS and POS for bar.

Pinnacle Help Desk for POSitouch Restaurant POS and POSitouch Training

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Servicing bars and restaurants throughout Florida and Alabama, Pinnacle Hospitality Systems provides hospitality businesses with a turnkey solution for management.  With a combination of hardware and software installation and technical support services, Pinnacle designs a POS system that works for your business.  In addition, POS tech support is readily available all the time.  Pinnacle has a 24 hour help desk, year-round.  Pinnacle not only has a help desk, but also provides system design, installation, and performs management and employee training to help your bar, restaurant, hotel, or other hospitality business run smoothly. 

Pinnacle Hospitality Tech Support is at your service from the beginning to the end and beyond — starting with designing and installation, and continuing by your side with help desk, technical support and training.  Pinnacle Hospitality Systems ensures seamless operations for your hospitality-based operation.

Just as your venue caters to the needs and desires of its customers and patrons, Pinnacle Hospitality Systems caters to your venue.  Whether your business is a small operation or a variety of chain restaurants, your business is covered with top-notch full service restaurant POS Technical Support and help desk support.

 Pinnacle Hospitality Systems also extends its services to clients who are not covered under a Pinnacle service plan, as well as a limited software support contract. For rates and further inquiries, call  1-800-771-7100.  There is always a real person on the other end of the line to help you.  Pinnacle never uses an automated answering service.

Along with POS for restaurants, POS for bars and POS for hotels, Pinnacle also offers point-of-sale solutions for a variety of other businesses within the hospitality indudstry.  Pinnacle not only has new POSitouch restaurant POS systems, but used POS, discount POS, POS for sports bars, POS for arenas, POS for Stadiums, and POS for Country Clubs.  Pinnacle also services POS systems for bowling alley solutions for bowling centers.

Located in south Florida, Pinnacle Hospitality Systems provides a number of point-of-sale solutions solutions and beyond.  Pinnacle also integrates the best restaurant loss prevention and restaurant security through various POS systems that track and record different activities performed on the POS system, such as transactions, cancellations, voids, sales, “no-sale” and discounts, and with digital surveillance, these systems can help increase your bottom line and lower your overhead.

Casual Dining Solutions

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Interested in enhancing your casual dining business’s table service capabilities?There are a variety of systems available with different capabilities and service options.

Pinnacle Hospitality Systems is here to help you with this important business decision. One consultation with our professional and knowledgeable staff will put you at ease and connect you with the table service technology system that is tailored to your casual dining establishment. Pinnacle Hospitality Systems offers POSitouch and Dinerware point of sale table service systems.

With over 10 years of experience in table service software, POSitouch has developed a system that is scalable, enabling it to be used in independent restaurants as well as large chain restaurants. This flexible system with many user designed features enables you to easily customize the system for your restaurant

POSitouch Table Service Features:

  • Banking can be setup to be done by a server, cashier or both
  • Create separate checks quickly and easily
  • Void/deletion tracking
  • Simply enter the table number or select the table from a picture to start an order
  • Touch screen layout (button size and color) is configurable
  • Flexible menu and price functionality allows you to configure by workstation, day of week and time of day – perfect for happy hours
  • Bar terminals are available including functionality for takeout
  • Bar tab capabilities include credit card pre-authorization and tab functionality via name assignment
  • Video security system interface allows you to record items ordered with video.
  • Automatic printer redirection.
  • Order routing combines like items and sends them to the appropriate prepping station
  • Expediter printer or video monitor display.
  • Change routing schemes at any time

Pinnacle Hospitality Systems also offers Dinerware table service technology. Dinerware can help you manage your casual dining restaurant by providing the intuitive features to provide quick service and a customer database that allows you to add a personal touch:

FastPay feature allows you to close orders once payment is made

Menu items can be added or modified on the fly

The customer database allows you to look up customers instantly by name, phone number, address, or email. Order a customer favorite with the touch of a button!

The intuitive user interface provides quick and easy access to all system functions

Settle a ticket to cash in as little as two touches

Easily take pre-orders and keep track of them with our unique list view.

Tickets can easily be split to accept multiple payments quickly

Pinnacle Hospitality Systems can also implement point of sale services for your fine dining, pizza delivery, quick services, hotel, country club, arena/stadium, sports bar, nightclub/bar, or bowling center.