Tag Archives: point of sale systems

Popular Florida Keys Sports Bar Invests in POSitouch

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D-Hooker Sports Bar and Grill is a popular hangout in Key Largo, Florida. The unique family owned and operated restaurant derives its name from owners Dennis and Betsy Duran who named their boat “D-Hooker”.  The family shares an immense passion for fishing, food and entertainment and has brought that love into their business. When customers step foot into D-Hooker, they are not only walking into a restaurant but into the lives of the Duran family – complete with their photos adorned on the walls.

Opened just last year, D-Hooker Sports Bar and Grill offers a laid-back atmosphere so characteristic of the surrounding Florida Keys. People come from miles to escape the hustle and bustle of everyday life to relax and watch a game with friends at D-Hooker Sports Bar. The food is always fresh and guaranteed to satisfy, featuring a menu of favorites like The Big Mahi Sandwich, the Famous Lobster Sandwich, conch fritters, and specialty desserts like Fried Key Lime Pie, Chocolate Tsunami and Guava cheesecake. After dinner, the sports bar entertains guests with a late night DJ party playing music from 10pm on.

The fun sports bar puts customer service first, so they’ve invested in POSitouch restaurant POS systems. Restaurant point of sale systems replace cash registers for ringing up orders and processing credit cards. POSitouch offers an advantage because it allows restaurant staff to send orders to the kitchen electronically, and also offers gift cards and loyalty programs. Owners can create employee work schedules, track restaurant inventory and look up sales figures on the restaurant POS software. POSitouch helps busy hospitality establishments like D-Hooker Sports Bar and Grill to run just a little more smoothly and efficiently.

Sage French Café is Long-Time Pinnacle User in Fort Lauderdale

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If you are looking for superb country French cuisine at a reasonable price in a casual French bistro setting, then Sage French Café is the perfect choice for dining out in South Florida.   Chef Laurent Tasic owns Sage French Café, after owning restaurants in Paris, Monaco and the French Antilles.  The award-winning chef is used to accommodating regular clients like Prince Albert of Monaco, film star Michael Caine and tennis legend Bjorn Borg.

Born in Croatia, Chef Laurent’s parents were forced to flee from then-communist Yugoslavia to France.  He spent his first eight years on his grandmother’s farm near Trieste.

“I remember the wood fire where my grandmother made bread, rubbing the whole crust with honey,” he said.  “We made white wine from our own vineyards—apple cider, slivovitz (plum brandy), everything.”

His culinary memories and expertise were nurtured in France, but he has translated them to a delicious menu here in America.  Sage French Café features such provincial entrees as Daube de Boeuf with mushrooms, prunes, orange zest and herbs.  Customers may also try the Steak Maurice with asparagus, mushrooms and melted brie or the roast duck prepared with honey raspberry sauce.  With a variety of pates, puffed pastries and sweet and savory soufflés, Sage French Café is a little piece of the French countryside in urban Fort Lauderdale.

Chef Laurent has had years of experience making special occasions special with his French cooking.  He was selected by the former Russian Federation as a culinary consultant to establish a French restaurant in Moscow and he was also a partner with Mike Power at the famous Texan restaurant in Monaco.  Now in South Florida at Safe French Café, he hosts the most exquisite baby showers and bridal parties.

Sage French Café has enjoyed a long-term relationship with Pinnacle Hospitality Systems and uses the POSitouch to manage their busy restaurant.  With POSitouch, logging specials and discounts is made easy with the flexible menu and price functionality that allows you to configure by workstation, day of week and time of day.  Ordering is quick and easy with the user-friendly POSitouch software interface that features an intuitive, easy-to-use color touch screen.  All the server has to do is enter the appropriate table number to begin an order.  Pinnacle Hospitality Systems has been providing South Florida with quality point-of-sale systems for years.  Call today to find out more at 1.800.771.7100.

South Beach Hot Spot Uses Pinnacle to Open New Downtown Restaurant

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Prime real estate plus good food has proved to be a successful equation for Miss Yip Chinese Café, a Lincoln Road mainstay.  The popular Miami destination has lured the South Beach crowd with the their authentic Hong Kong cuisine and affordable prices for years.  With the success of the first Miss Yip, the restaurant decided to broaden their reach, opening their new downtown Miami location this past February.

The new downtown restaurant possesses many of the same features as the South Beach locale—namely, location, location, location.  It is positioned at 90 Biscayne Boulevard, across from the American Airlines Arena, home to the Miami Heat. You may expect to see basketball stars like Dwayne Wade and LeBron James sampling Miss Yip’s homemade dim sum and Shanghai favorites, like General Tso Chicken and Kung Pao Beef.

Miss Yip is not only hoping to dazzle downtown Miami with good Chinese food, but also wants to establish the restaurant as a nightlife hot spot.  The large, 4,000 square foot space is decked in hip décor with a collection of couches and flat screen TV’s.  There is an outdoor terrace where diners can access free Wi-Fi while sipping their lychee mojitos.

With the new restaurant, Miss Yip needed a quality point-of-sale system to ease the flow of daily operations, which is why they chose Pinnacle.  Pinnacle’s point of sale systems offer a unique bar tab feature that is good for fast-paced bar and nightclub scenes, which allows the customer to open a tab, yet retain physical possession of their card.  The activation of the bar tab will pre-authorize credit cards for a pre-determined amount, preventing the use of an expired or cancelled card on open tabs.

Pinnacle’s quality POS systems in Miami enable the new Miss Yip destination to provide what they are known for—good food and good service—without spending time worrying about errors, losses or walk outs on open tabs.  For more details on how your business can activate these and other features made specifically for bars and nightclubs, call Pinnacle Hospitality Systems today at 1-800-771-7100!

National Franchise Depends on Pinnacle to Manage Their Italian Kitchen

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At Tony Sacco’s Coal Oven Pizza the proof is in the crust.  The Italian eatery built their reputation for freshness by using pure, quality ingredients, traditional recipes and one really hot oven.  In January 2011, the popular franchise expanded to the state of Michigan—bringing their custom-built, 1000-degree coal-burning oven to the city of Novi.

“Coal has been used for making pizzas in Italy for over 500 years, so we…are going back to the beginning,” said co-founder George Kurajian in a recent interview.  “Everything we do is from scratch and we wanted to bring that old-style, old-world cooking back.”

The heavy-duty oven flash cooks the pizza in only four minutes—so the crispy pie is never weighed down or soggy.  This time-tested method not only preserves the crust, but also guarantees the homemade pizza sauce and toppings maintain peak freshness. Ensuring total quality throughout their menu, they never purchase pre-cut lettuce, meats or vegetables and they even filter all of the water used in their famous dough and beverages.

At Tony Sacco’s, the customers are the top priority, so it is of the utmost importance that the kitchen is taken care of.  The kitchen is not only responsible for food, but is also the main form of entertainment for their diners, who are able to watch their pizza’s being crafted and cooked in the giant coal oven from the comfort of their marble-topped tables.

So, when it comes to managing their kitchen, Tony Sacco’s Coal Oven Pizza chose Pinnacle Hospitality Systems for their point-of-sale systems.  With 40 restaurant employees, the new Novi location uses POSitouch for restaurants to keep up and running with accuracy and efficiency.  The VDU/paperless kitchen options allow kitchen staff to view up to eight pending orders at a time from a flat monitor.  The monitor also displays details, including time and total of orders, which eliminates cost of ink, paper ribbon and printer maintenance.

POSitouch helps the kitchen staff at Tony Sacco’s maximize production—meaning customers receive their choice of Sacco’s Specialty Pizzas, like the Aloha with pineapple and ham or the Napoli with meatballs and provolone, piping hot and straight from the oven.

For more information on how you can increase customer satisfaction with a Pinnacle POS system, call Pinnacle today at 1-800-771-7100!

Dock and Dine Restaurant Picks Pinnacle’s POS

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Hurricane Patty’s was such a hit in its first St. Augustine location that they very recently opened a second restaurant in Flagler Beach! Patty’s offers a casual waterfront seafood dining experience, and boaters in Flagler Beach love having a new restaurant where they can dock and dine.

On their website, Hurricane Patty’s announces, “We serve Gills, Tails, Shells, and Ales starting at 11:00 A.M. everyday and going through the evening.” Daily lunch specials start at just $5.99 and happy hour runs from 3:00 p.m. to 7:00 p.m. Choose from Dockside Appetizers like Fried Squash or Mushrooms, Onion Rings, Calamari or a variety of Patty’s Wings. If you’re in the mood for seafood, order the Peel and Eat Shrimp or other selections from Patty’s Raw & Steamed Bar. House specialties include the Low Country Boil Variety Platters, with different kinds of steamed shrimp, crab legs, crawfish, clams and more. Other plates include Big John’s World Famous Gator Cakes and just about any tasty fish dish you can imagine. If you’re craving a sandwich or burger, Patty’s has plenty of unique combinations to satisfy your palette. Save room for dessert and enjoy World Famous Key Lime Pie, Death by Chocolate, a Caramel Apple Granny or other decadent indulgences.

Hurricane Patty’s had a lot to prove at their new location. The flagship restaurant in St. Augustine has been such a success, that owners wanted to ensure they carried over the same quality and service at their second restaurant. After comparing a variety of point of sale systems, management chose Pinnacle for their outstanding reputation. With POSitouch, daily operations have been moving smoothly and efficiently. If you’re looking for a quality POS system in Flagler Beach as well as great customer service, don’t hesitate to call Pinnacle today at 800-771-7100.

Blue Bamboo Loves Intuitive POSitouch System

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When Dennis Chan, owner of Blue Bamboo, was searching for the best POS system in Jacksonville, Florida, he chose Pinnacle because it is intuitive, easy to use, and users can operate the system without much training. Chan grew up in the restaurant business, and he tested many different point of sale systems before deciding to go with POSitouch.

Blue Bamboo, an “East-West Kitchen and Wine Bar,” is Chan’s first independently-owned restaurant. Menus change with the season’s freshest ingredients available, with samples from the Lunch, Dinner and Street Eats menus available.

Since the restaurant is independently owned, profitability depends largely upon management’s ability to use data that they are able to get from their Pinnacle system. With POSitouch, users can scan labor and sales history which better enables owners to plan for upcoming days and remain on budget. The system also creates reports that help managers make decisions about which menu items sell the best, helping them to make the most profit.

Before Chan opened Blue Bamboo, he worked for a large restaurant company with systems that provided split-second data. With Pinnacle Hospitality Systems, he is still able to gather this information despite owning a smaller restaurant, allowing him to stay competitive.

Overall, Chan says that he loves the superb customer service offered by Pinnacle representatives. He would recommend Pinnacle to other restaurateurs, as operators have always been available any time he has needed them, 24 hours a day.

Chan believes that Pinnacle knows more about the industry than he ever could, and says that choosing the company to provide his POS system is the best decision he ever made for his restaurant.

View more customer interviews by visiting Pinnacle’s YouTube channel.

Legendary Sports Restaurant Uses POSitouch to Ensure Customer Satisfaction

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Baumhower’s Restaurant in Montgomery, Alabama began in 1981 when Bob Baumhower, 6-time All-Pro for the Miami Dolphins and University of Alabama alum, treated his Alma Mater to Wings. Today, there are eight locations across the state of Alabama.

Considering Baumhower’s was founded by a legendary football player, it isn’t surprising to learn that televisions line the walls, tuned into every major game currently airing, and sports memorabilia is the décor of choice.  Specials are often centered around games, and the bar/restaurant declares themselves “Tailgate Central” on their website. Menu selections include unique southern specialties like Redneck Caviar, a mixture of black eyed peas, shoepeg corn, black beans, diced tomatoes and more, as well as their original namesake, Baumhower’s famous Wings. Customer favorites also include Spencer’s Gooey Fries, a variety of Grits recipes, the OMG Burger, premium steaks and much more. Baumhower’s offers a truly one-of-a-kind Southern experience, including the hospitality they’re famous for. Stop by and take advantage of one of their weekly specials, including Sunday Dinner, Wednesday Family Day or Thursday Ladies’ Day.

Under the “About Us” section of their website, Baumhower’s notes, “Because Wings always wants our food to be the best it can be, we have created one of the most organized and technologically advanced kitchens in the industry.” Baumhower’s relies on POSitouch to help run this kitchen, with careful ordering and preparation. Pinnacle’s POSitouch is the best POS system in Alabama, allowing employees to quickly, accurately and easily input customer orders, send them to the appropriate stations and deliver the meals as quickly as possible to ensure that the freshest food makes its way to the table. Pinnacle Hospitality Systems has outfitted numerous Alabama restaurants with their point of sale systems. No matter what type of hospitality business you own, Pinnacle has the perfect point of sale solution. Read more by visiting Pinnacle’s website today.