Special Concerns Require Special Point of Sale

An increasing number of Americans have special dietary concerns that can make dining out a challenge. One group of individuals facing this challenge is people with celiac disease, who have intolerance to gluten, a protein found in wheat, barley and rye. According to the Gluten Intolerance Group of North America, one out of every 133 Americans may have celiac disease, and many more people have found that they have sensitivity to wheat and/or gluten. Some say they feel better when they avoid gluten; others have lost weight by cutting wheat products out of their diet.

Restaurants are starting to listen to — and welcome — the increasing numbers of diners who avoid wheat and gluten. Ted McLemore, owner of South Beach Grill in St. Augustine, FL, has an entire gluten-free section added to his menu. He found it easy to add the new items to his menu since he uses Pinnacle Hospitality Systems’ POSitouch point of sale system. Continue reading “Special Concerns Require Special Point of Sale” »

How Secure is Your POS System?

Every merchant puts security measures in place when they install their point of sale system but are you still keeping your customers’ information safe from hackers? Even the big chains can let their guard down and can be vulnerable to these criminals. Last month two Romanian hackers pleaded guilty to roles they played in the point of sale attacks that hit 100 Subway sandwich shops and other U.S. retailers.

The breach, which remotely compromised Internet-connected POS devices and systems, operated by numerous retailers, including Subway, compromised more than 146,000 cards over the span of two to three years. Continue reading “How Secure is Your POS System?” »

Connect to Facebook through Your POS System

Do you have your restaurant on Facebook?  If not you should, it is a great way to build up your awareness with core customers and it is an introduction to those guest’s friends. Smaller, upstart restaurants need to use social media to compete with the established chain brands.  In this high tech society of ours social media is one of the best places to spend your advertising dollar.

Upstart restaurant brands like Toppers Pizza and Lenny’s Sub Shops have to compete against industry giants like Pizza Hut and Subway for sales, and Facebook likes.  They may not beat the giants in total likes but when the likes are broken down per store they are beating the competition. Continue reading “Connect to Facebook through Your POS System” »

Pinnacle Is Ready for the Storm are You?

Tropical storm Isaac reminds us that we are in the most active part of hurricane season and that restaurateurs need to be prepared. The official hurricane season does not end until November 30th.  If you were unaffected by this storm, count your blessing and take a moment to prepare for the next one.

The Florida Restaurant & Lodging Association and the Louisiana Restaurant Association have complied some tips for operators to use when preparing for a hurricane or other weather-related event.  Remember, needs differ and change from restaurant to restaurant. Continue reading “Pinnacle Is Ready for the Storm are You?” »

Celebrating the Olympic Spirit with Restaurant Menu Software

Missing the Olympics?  Keep the spirit alive by honoring your local Olympians like BGR The Burger Joint has done.  BGR The Burger Joint owner Mark Bucher has decided to rename his Gold Standard at his restaurant in honor of the gold medals won by Katie Ledecky of Bethesda, Maryland and Matt McLean of Sterling, Virginia, in each of their hometowns. Gold Standard are fries, made from thick-cut Yukon gold potatoes,  and are one of the restaurant’s most popular menu items.

This limited time offer started on Monday, August 13th and will run through the end of this month. The BGR The Burger Joint in Bethesda (4827 Fairmont Ave.) will serve up the “Katie Gold Standard,” while BGR The Burger Joint in Sterling (46230 Cranston St.) will offer the “Matt Gold Standard.”  Continue reading “Celebrating the Olympic Spirit with Restaurant Menu Software” »

Old-World Pizza Restaurant Software

Like in the old-world pizzerias of New York, Brucci’s food is created with enthusiasm and excitement in an open-air kitchen.  They feature family-style Italian cuisine with amazing hand-tossed pizzas. Their paninis are served on warm toasted bread that’s baked by local artisans.  Brucci’s is the culmination of founder Bruce Jackson’s life-long dream to create a restaurant that will embody his passion for family-style Italian cuisine. Now with three locations in northern Florida they offer a casual dining experience, delivery and catering.

Buddy Gray, owner of Brucci’s Pizza in Jacksonville chose Pinnacle Hospitality Systems for his restaurant software system for its quality, experience, and price. Continue reading “Old-World Pizza Restaurant Software” »

Special Menus Deserve the Top Restaurant Software

Looking to try a new restaurant in Tampa this month?  That is just what the 2012 Dine Tampa Bay Restaurant Week is all about. More than 120 restaurants have signed up to participate in the 2012 Dine Tampa Bay Restaurant week, nearly doubling the number of participating restaurants from 2011.

“This is an amazing milestone for this program, and we couldn’t be more excited about the level of participation that Tampa Bay area restaurants have shown,” said Tampa Bay & Company Vice President of Partnership Joyce Fisk. Continue reading “Special Menus Deserve the Top Restaurant Software” »