Dubbed Orlando’s own Scottish pub, Piper’s Bar and Grill is the quintessential sports bar. Happy hour starts at 11am and continues until 7pm, serving domestic drafts from their full-liquor bar. Also on tap is the expected Guinness, as well as Harp and Tennent’s to keep the good-time feelings flowing.
With a bevy of loyal customers that keep the popular sports bar busy, Piper’s Bar and Grill uses Pinnacle’s POSitouch for bars to manage their business.
“The support from Pinnacle has been outstanding, not just on the systems, but with my business,” said Graeme Dutton, owner of Piper’s Bar and Grill. “They really go the extra mile.”
To help bar owners like Dutton, Pinnacle account managers are able to turn on the “Enforce the Beverages” feature in the POSitouch system, which compares the number of beverages that are on the guest check to the number of covers. If the number of beverages does not match the covers, the server cannot print the check, forcing them to accurately ring up beverages. These built-in protection services monitored by Pinnacle support professionals are a reason why bars across Florida are opting for Pinnacle’s POS systems.
With their accounts under control, Piper’s Bar and Grill is free to focus on customer service. People are drawn to the sports bar for the great drink specials, the projection television that covers an entire wall and the weekend karaoke and dart tournaments.
Piper’s Bar and Grill is also known around Orlando for its superior pub food. They serve the ubiquitous wings, burgers and fries, but also offer creative soup de jour specials, like the Spinach Au Gratin soup, and a juicy BBQ Pork Sandwich with all the fixings. Other popular menu items include the rib rack, meatball sub and country-fried steak.
“Most neighborhood sports bars are only worth your time if you live in that neighborhood,” said reporter John Graham for Metromix Orlando. “Piper’s is worth a little drive time.”
If you are looking for a quality POS system in Orlando, please do not hesitate to call Pinnacle today at 800-771-7100.