Restaurant Surveillance FAQ’s

What is DVR? A DVR is a Digital Video Recorder. DVR’s are used to record footage from a surveillance system and save them to an inbuilt hard disk.  DVR’s have many characteristics and features such as multiple channels and cameras, remote monitoring, alarm setting, motion detection and more.  Some DVR’s have a PCI-Card, which is an inbuilt card for your PC that is compatible with various operating systems to make your CPU work as a DVR, allowing you to simultaneously use your PC monitor to view the video footage.  Available POS video integration.

Does it come with a Warranty? Most of the DVRs and complete systems come with a 1-year warranty.  Certain cameras and monitors also have a 1-year warranty.

Do all the DVRs include a motion detection feature? Yes, all multi-channel DVR’s include this function.

 Do I get software of remote viewing with System? Yes, you will receive remote viewing software with our digital surveillance systems.  

What is PCI-Card? PCI-Card is the inbuilt card for your personal computer, which helps you to make your PC the part of your Surveillance System. These cards also come with different characteristics for different applications such as different channels and different software for different operating systems.

Does wireless work as good as or better than cables? No, a wireless system is never as reliable as a hardwired system. A hardwired system cannot be picked up by someone with a wireless receiver, giving it added security and it is cheaper. 

Does the DVR have any capabilities of off-loading the video/audio to another device?
You can transfer video from the DVR to a memory stick. The DVR has a USB port. You can also upgrade to a DVR with a CD/RW Drive if you wanted to use a CD. Keep in mind this is only for transferring video clips not backing up the whole drive.

POSitouch cameras Fort Lauderdale

POSitouch restaurant point of sale technology is a superior solution for your restaurant management systems.  Not only does POSitouch provide a simple yet complete solution to the daily job of running your hospitality based business, it also has the capacity to fully integrate with your restaurant digital surveillance system.

While Aloha and Micros cannot be integrated with a digital surveillance system at this time, there are alternative solutions for restaurants that are currently using Aloha or Micros restaurant POS systemsPOS video integration is a powerful strategy to implement loss prevention techniques into your business.  Creating top-notch employee and product accountability while simultaneously providing the gold standard in customer service is what POSitouch point of sale systems were designed to incorporate and maintain in the hospitality industry.  Often a fast paced and high-energy environment, a restaurant is only as efficient as the POS software and hardware standing behind it.

POSitouch restaurant POS was designed by and is constantly updated by people who know the hospitality industry inside and out, making it function seamlessly.  POSitouch Hardware includes Posiflex, J2 Retail Systems, Powervar, Mercury Payment Systems, IBM, Epson, Capton, Givex, iControl.

Pinnacle Hospitality Systems provides POSitouch restaurant POS in Fort Lauderdale, Miami, Boca Raton, Delray Beach, The Florida Keys, Key West, Largo, Marathon, Homestead, Miami Beach, Hollywood, West Palm Beach, Jupiter, Stuart, Port St. Lucie, Vero Beach and Kendall.  The Alabama Regional Office is in Birmingham, Alabama. It covers the northern and central part of the state.