Are Your Customers Loyal?

Loyalty CardsWhen it comes to loyalty programs many restaurants are stuck in the 1990’s; are you?  Do not launch another punch card program.  These programs cause more frustration than loyalty.  Customers either forget to bring them in or hold up your lines while searching through their purses looking for the little card so you can stamp it, punch it or swipe it. Honestly, how much of a benefit is this to you or your customer?

Customer loyalty programs need to be user friendly, fast and efficient.  It needs to be mobile and geo-location, along with data-driven marketing and real-time offers at the POS. Continue reading “Are Your Customers Loyal?” »

Pinnacle Hospitality Systems Featured

Ohio Resturant Association Pinnacle Hospitality Systems was featured in the Ohio Restaurant Association News on February 1, 2012.  Pinnacle is the premier POSitouch provider for the foodservice markets in Ohio, Florida and Alabama. As a leader in the point of sale systems, Pinnacle understands the many pieces that fit into the profitability puzzle in a restaurant.  Pinnacle understands the value of POSitouch system over the traditional point of sale systems.

Pinnacle looks out for restaurateurs’ needs and offers products that aim to protect restaurateurs’ profits. One of the primary modules for its software is an Enterprise Package called iControl Enterprise Solution. iControl’s smart software integrates seamlessly with a restaurant’s POSitouch POS system to deliver up-to-date, relevant business information that keeps hospitality-based businesses on track and on budget. Continue reading “Pinnacle Hospitality Systems Featured” »

Employees Are Number 1 Too!

Employees Are Number OneIn an era when traditional business models and strategic plans often can’t stop bleeding profits, quick-serve executives at QSR’s Dine America conference  hinted that the new age of business growth may be less about an investment in the consumer—and more about an investment in employees.

Joe Tortorice Jr., a keynote speaker at Dine America and the founder and CEO of Jason’s Deli—a company known for its low turnover and high AUV—told the audience during his speech that too many American companies are built for a short-term run, not long term. He said that while European companies often last two to three centuries, the average American company only lasts 20–40 years. Continue reading “Employees Are Number 1 Too!” »

How Video Tools Can Save You Money

Digital Video RecordingYou cannot afford to leave your business unprotected. By incorporating Digital Video Recording (DVR) technology, you can monitor everything that is going on in and around your store. It is common sense that DVR technology can be a great tool when it comes to loss prevention and employee safety. However, video surveillance can help you increase your profits and point out ways to streamline operations.

Continue reading “How Video Tools Can Save You Money” »

Restaurant Software and POS Systems Offer Streamlined Operations and Automation

As a successful restaurant POS software system, POSitouch restaurant POS systems are currently installed in more than 2,000 restaurants.  With a flexible nature, this POS system is flexible and customizable. 

Restaurant and hospitality management have the ability to personally tailor system configurations to fit their particular business model. POSitouch restaurant POS systems offer a strong, non-resettable system, which is an important factor in gaining top-notch restaurant security measures.

By incorporating POSitouch restaurant software into the corporate model of a hospitality business, the functionality of the operations become automated and streamlined, allowing an increase in consistent service, and smooth and predictable occurrances. Restaurant POS systems increase your business’ bottom line and help your staff provide smooth customer service.

 Saving transactions to read-only memory on an electronic database, POSitouch provides a security measure in making sure the system cannot be hacked or tampered with. 

POSitouch restaurant POS software systems provide fast, optimal service to increase customer traffic and reduce the cost of labor. An additional system that integrates seamlessly with POSitouch restaurant software is Dinerware software, which streamlines multiple operations. 

Dinerware aids in restaurant management, for all types of venues, from fine dining to casual dining.  Dinerware features intuitive components that allow you to build a customer database and add a personal touch to your hospitality services.

 POSitouch software offers top-of-the-line software package that is Windows-based. This software gives your restaurant a competitive edge on software upgrades and updates.  From small independent operations to fine dining, a variety of hospitality-based businesses trust POSitouch to be their restaurant POS software system.

Pinnacle Hospitality Systems provides state-of-the-art restaurant loss prevention, security, and point-of-sale technologies.

Hotel Software Solutions Streamline Hotel & Restaurant Operations by Using POS Systems

POSitouch restaurant software provides hotel software solutions to streamline business operations. Pinnacle Hospitality Systems creates robust software solutions for your hotel software through interfacing POSitouch Table Service in your hotel restaurant with your hotel property management software management system.

POSitouch Table Service provides hotel restaurants with a number of table service features to help streamline business operations. Banking and billing can be setup to be performed by a server, or may be charged to the hotel room bill.  Separate checks are simple to create, and sales, voids, and deletes are tracked on the system.

Featuring a touch-screen, a map of the restaurant can be configured, with each table or seat designated as a button.  Prices and menu can be configured by work station, day of week, or time of day.  This is a great feature to use for early bird specials, happy hour, and more time-sensitive menu or pricing schedules.

Bar teminals are available separate from server station terminals, where bar tabs can be created with credit card pre-authorizations as well as tab functionality via name or other identifier assigned by the bartender.

Digital video surveillance interfaced with your POS system allows real-time high-quality surveillance of activities near the restaurant POS system along with data recording on the POS software, to compare activities on the system to users at the station. When a station runs out of printer paper, the systems automatically redirect to a printer that does have paper. 

Add-on modules available for the POS system includes a Dining Room Management Module, which lets hotel managers create a hotel restaurant layout and view tabletop updates with a simple screen touch. By keeping management aware of table orders in real time, ROI and customer satisfaction increases.

The reporting module offers a number of reports and integrates with third-party reporting packages to create customized reports. Inventory module provides tracking of item movement and the contribution to margin profits of inventory sold.  Create purchase orders, manage suppliers, and receive purchases and record transfers through this module.

Credit Card Authorization module provides a solution for POS data and credit card authorization.

The Labor Management Module tracks attendance and clock-in / clock-out times for payroll and scheduling. Labor information integrated with sales data helps create customer profiles and frequent diner programs.

Pinnacle Hospitality Systems in Florida Provides Restaurant POS, Bar POS, Used POS, Discount POS

As a restaurant owner, having a means to track progress and profit helps streamline business practices and operations from day to day.  By using POS for restaurants or POS for bars, you allow for more consistency and better customer service. Integrating POSitouch restaurant POS technology into your bar’s business model streamlines operations.

With the help of implementing POSitouch restaurant POS systems into your restaurant, your bartender and staff can provide quicker and more consistent service, which increases customer counts while reducing labor costs. POSitouch restaurant POS and bar POS improves your restaurant’s bottom line by providing  a smooth and consistent flow of business, which results in customer satisfaction.

Pinnacle Hospitality Systems located in south Florida is a provider of point-of-sale solutions for businesses within the hospitality industry. Pinnacle provides your business with restaurant POS, bar POS, Used POS,  and discount POS systems.  These systems go beyond point-of-sale and can incorporate the best restaurant loss prevention and security.

Security and loss-prevention software includes POSitouch restaurant POS systems. These systems make system hacks and tampering impossible because POSitouch hardware writes all transactions to an electric programmable Read-Only Memory.

 Surveillance technology can be interfaced with POSitouch restaurant POS systems.  Ice monitor digital surveillance allows you to view transactions, comps, employee time clock activity, sales, deleted items, voids, and other events in real time.  This lowers the numbers of theft and wrongful accusations.