Tag Archives: positouch pos system

POSitouch Increases Profitability at Key West Restaurant & Bar

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The tropical tourist town of Key West is known for its laid back attitude, with city slogans like “Come as you are” and “One Human Family.” Visitors flock from all over to relax among some of the most beautiful beaches in the world. But pristine beaches and a casual atmosphere aren’t all this Florida Key has to offer. Willie T’s is a popular restaurant and bar with live weekly entertainment to keep diners coming back for more.

Willie T’s is known not only for their fresh, delicious seafood entrees, but their impeccable customer service as well. “The service and food has always been good and I can’t wait for our next visit!” exclaimed one satisfied Yelper. Maureen Johnson, General Manager of Willie T’s, knew that in order to provide the highest quality, most efficient service possible, she would have to secure a quality point of sale system. “We here at Willie T’s are all about quality and customer service, and I believe that Pinnacle also has those same strong values,” explains Johnson. “When a customer leaves here, we want them to be extremely happy and satisfied because we want them to come back, and I believe Pinnacle is that way too.” She notes that thanks to the dedication of Pinnacle’s sales representatives and technical support team, the company has become more than a vendor, and is like family to the managers and staff at her South Florida restaurant.

“We selected Pinnacle because the POSitouch system itself is just incredible to our business,” says Johnson, “it has sped up our business tremendously over the last couple of years.” Since the owner of Willie T’s is an absentee owner, Johnson is thankful that the POSitouch POS system allows her to view the same reports as the owner in real time, enabling the management team to make key business decisions quickly and easily.

“By using the POSitouch provided by Pinnacle, we have been able to increase our profitability in this business anywhere from 30 to 70 percent on average.” POSitouch has enabled Johnson and other management team members to discover that past servers and bartenders weren’t always ringing in all food and drink items, providing them greater control over the incurred losses.

“Pinnacle is always exceeding my expectations,” says Johnson, “I would recommend the Pinnacle POS system to other restaurateurs because of its user-friendly technology.” Pinnacle Hospitality Systems provides POS systems in Key West, and all across the state of Florida. For up-to-date information on weekly entertainment and other specials, “Like” Willie T’s Facebook page.

POSitouch Eases Operations at Flipper’s Pizzeria

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Flipper’s Pizzeria started with two friends with an entrepreneurial spirit and a passion for good food, who opened their first restaurant in central Florida in 1987. Today the pizza place has opened franchise opportunities to include 12 locations throughout Florida. Flipper’s still upholds their promise of quality to customers. “We seek out the finest ingredients available, and deliver them fresh to our restaurants. Our pizzas are prepared with passion, and baked to perfection in our brick ovens for your enjoyment,” says the Flipper’s tag line.
The recipe for success of Flipper’s Pizzeria is quite simple: the restaurant recognizes the importance of quality ingredients and ease of operations. Customers are satisfied with good food and excellent service. That is why the most recent Flipper’s Pizzeria location in Winter Springs, Florida has now signed up to use restaurant point of sale solutions provided by Pinnacle Hospitality Systems. Pinnacle is the exclusive provider of POSitouch restaurant POS in Florida. POSitouch replaces old cash registers with smart POS systems that allow restaurant staff to send orders to the kitchen electronically, process credit cards transactions and split multiple checks. Managers can create labor schedules on the POSitouch POS system as well as track sales figures throughout the day.
One of the major benefits of a restaurant point of sale system is loss prevention. POSitouch POS tracks every sale and every dollar taken in and out to ensure your money is going to the right place. By decreasing theft and increasing efficiency of restaurant operations, the owners of Flipper’s Pizzeria in Winter Springs are able to run a successful hospitality establishment.
For more information on POSitouch provided by Pinnacle Hospitality Systems, call 1-800-771-7100.

Service, Experience Create Another Loyal Pinnacle Customer

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When Buddy Gray, owner of Brucci’s Pizza in Jacksonville, Florida, was on the search for a new restaurant POS system, he chose to work with Pinnacle Hospitality Systems for the quality POSitouch system, staff experience and price.

Brucci’s Pizza is a family-friendly restaurant offering a variety of pizzas, pastas, salads and other popular Italian favorites. Try the Cheesy Bread Stix followed by a delicious take on traditional Strombolis or Calzones. Signature pizzas include unique creations like the Syracuse Stuffer, Yankee Pizza, a selection of authentic New York-style pizzas and even gluten-free pizza for the health-conscious diner. “Like” Brucci’s fan page on Facebook and learn about all the latest specials being offered.

Buddy Gray recently sat down with Pinnacle to discuss his happiness with his POSitouch POS system since signing with the company. Gray notes that he loves the ease of use of the terminals, improving productivity among wait staff by enabling them to spend more time on the floor and less time entering information into computers. He continues on to express his supreme satisfaction with the impeccable service he has received from his Pinnacle representatives; whether it was setting up menus or correcting slight glitches, Gray is happy to report that he has the type of relationship with his reps that allows him to make a quick phone call or even send a text and the problem is always fixed right away. Gray loves that Pinnacle’s reps have years of experience in the restaurant industry and aren’t just techies who don’t fully understand the intricacies of the business. Subscribe to Pinnacle’s YouTube Channel to watch more great interviews with happy Pinnacle clients.

Pinnacle Hospitality Systems has outfitted hundreds of hospitality businesses with one of the best POS systems in Florida. Join the list of happy customers today, call 1-800-771-7100.

Still using that tired cash register?

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In the hospitality industry, its no secret that things move fast.  Today’s customers are accustomed to great atmosphere, exemplary service, quality food and beverages, and all in a rapid fashion.  The only way to deliver superior service and products, error free and fast is with a quality restaurant POS system implemented into your hospitality-based business.  That tired old cash register simply cannot accommodate the demands of today’s restaurant customer.

A POSitouch POS system provided by Pinnacle Hospitality Systems is ideal for any hospitality based business, and is complete with the following modules:  Time & Attendance, Credit Authorization, Teppan Table Management, Inventory Management, Wireless Solutions, Online Ordering, Accounting Interface, Enterprise Solutions, Security/Loss Prevention, and Gift & Loyalty.

To transform your POSitouch restaurant POS system into a formidable force, interface it with a digital surveillance system.  A digital surveillance system interfaces seamlessly with POSitouch POS software to provide unmatched accountability and loss prevention strategies.  The ultimate in surveillance technology provides the following:

• Ability to easily burn the video to a CD for court appearances
• Quick text search to find particular menu items
• Live Check View to view the check and video simultaneously, live
• Ability to filter these exceptions further by server, manager, type and amount
• Quickly search your POSitouch transactions for exceptions such as no sales, discounts, voids, punch in and punch out etc.

POSitouch Hotel solutions

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Positouch POS system is your solution to your hotel point of sale business needs.  Our robust solution has the capacity to configure your solution by interfacing POSitouch Table Service in the hotel restaurant with your hotel’s property management system.

POSitouch’s Table Service allows hotel restaurants to function at optimal levels.  Options and features include a banking system that can be operated by a server; or simply charged to the room.  Checks can be split quickly and easily.  Through POSitouch, management is able to track voids easily to account for all items entered into the system.

The point of sale system was designed specifically for the hospitality industry.  It is for that reason POSitouch products eliminate not only errors, but also frustration caused by time-consuming tasks such as labor management and scheduling.  POSitouch POS system provides a touch screen layout that is easy to use and to train employees on.  It is simple to enter the table number or select the table from a picture to begin order entry.  Flexible menu and price functionality allow you to configure by workstation, day of week or time of day-ideal for happy hours!

Bar tab capabilities include credit card pre-authorization and tab functionality via name assignment.  The system features automatic system redirection, and even times frozen drinks to come out perfectly with non-frozen drinks!  You can change routing schemes at any time.  The freedom and simplicity provided by POSitouch POS systems allows you to focus on what matters-the future of your business ventures.

Contact Pinnacle Hospitality Systems today to discover how a restaurant POS system in Florida or Alabama can improve your bottom line!