The best way to improve customer service is to improve your employees. Sounds simple but often managers do not know how to give an employee feedback. Giving feedback both positive and negative is one of the most important things you can do for your employees both individually and for your team as a whole. Employees need specific direction to do their job and to provide the customer service you want your restaurant to be known for. Continue reading “Feedback = Improvement” »
Tag Archives: POSitouch restaurant POS systems
Hone in on Loss Prevention with POSitouch
Pinnacle Hospitality Systems provides smart software solutions for restaurants throughout Florida. Casual dining establishments like Cabana Shores Tiki Bar & Grill in Palm Shores have been using Pinnacle’s products for years. Cabana Shores was voted Brevard’s #1 Tiki Bar and Grill, offering a wide selection of delicious Caribbean and American food with happy hour specials and live music entertainment. The menu offers all the classics of American cuisine with burgers, wings and wraps, along with Caribbean flavors like the “Suicide Chicken” – blackened chicken sautéed with onions and bell peppers in teriyaki sauce. Mouthwatering fresh grilled fish and steaks keep customers coming back for more. With a full beer and wine menu and daily specials, it’s no wonder both locals and tourists are attracted to the fun Tiki bar in Central Florida.
Cabana Shores relies on POSitouch restaurant POS systems, especially during busy lunch and dinner rush hours. Servers use the restaurant POS system to send orders to the kitchen quickly and efficiently. They can split multiple checks and process credit card transactions on the computer POS system. Most importantly, POSitouch puts restaurant owners at ease by honing in on loss prevention. With a software system that tracks every single sale, all transactions are accounted for – meaning higher profit margins for business owners. POSitouch offers advantages that no traditional cash register can. Restaurant owners have trusted in solutions provided by Pinnacle Hospitality Systems for over 20 years.
To learn more about Pinnacle Hospitality Systems and our full line of restaurant software and hardware, call 1-800-771-7100.
Pinnacle Offers Solutions for Florida Casual Dining Establishment
Over 30 years ago, the first Bagel King opened with the goal of providing customers with only the finest service and best food for their money. Owner Frank Perrotta expanded the small bakery into a casual dining restaurant, bakery and catering company with multiple locations throughout Central Florida. Today, the philosophy still stands to bring delicious kettle-baked, New York style bagels and baked goods to customers. Some items on the Bagel King menu include gourmet coffee, omelettes, French toast, chicken salad, hot pastrami sandwiches, and the bestselling Veggie Burst bagel and Hooties Wrap. Healthy smoothies like Banana Honey Oatmeal and Orange Julius round off the large menu selection. With over 20 flavors of bagels to choose from, it’s easy to see why customers flock to the Bagel King.
To ensure business runs smoothly in the busy restaurant, the Bagel King location in Deltona, Florida uses a suite of services provided by Pinnacle Hospitality Systems. Pinnacle is proud to offer hospitality solutions to casual dining establishments like Bagel King. In order to ensure operations run smoothly, Pinnacle installs POSitouch restaurant POS systems for ringing up cash and credit card transactions. Restaurant POS systems track all sales in order to hone in on loss prevention and to increase return on investment. Pinnacle also provides Dinerware Intuitive Restaurant Software to help employees handle tickets, pull sales reports and to provide overall excellent customer service in the establishment.
Pinnacle Hospitality Systems helps not only casual dining restaurants but also fine dining, hotels, country clubs, bars, nightclubs, stadiums and arenas. All hospitality establishments can benefit from having a suite of smart computer software designed to make business operations run seamlessly.
Pinnacle Offers a Wide Range of Hospitality Solutions
NoWhere Lounge and Event Space is a state-of-the-art facility located on Miami Beach, Florida. The intimate, upscale venue was specifically designed to host private social events and corporate gatherings. NoWhere Lounge features the most advanced technology in custom lighting, laser, sound and special effects. The venue is a blank canvas for customizing any type of event in a setting that offers a superior level of sophistication. The exceptional design of the lounge makes it the perfect space to throw a VIP party in a highly desirable South Beach location. The event space can host anywhere between 50 to 300 people. Whether you’re planning a birthday party, bachelor party, Bat Mitzvah or industry event, NoWhere Lounge and Event Space promises a truly extraordinary experience for all guests.
The lounge offers services including coordinating liquor packages, entertainment, interior design, catering and event coverage complete with press, promotion and video. With such a wide range of business functions, NoWhere Lounge uses part of a suite of hospitality solutions provided by Pinnacle Hospitality Systems to ease its operations. Pinnacle’s product line of software includes POSitouch restaurant POS systems and Dinerware Intuitive Restaurant Software. Pinnacle Hospitality Systems provides hardware including J2 Systems touch screen personal computers, POSiflex terminals, Mercury Payment Systems, as well as Epson and IBM’s line of printing products. Other Pinnacle products that help hospitality establishments are the Givex gift card and loyalty program and iControl POS integration for accounting. Pinnacle Hospitality Systems’ complete line of products helps hospitality businesses like NoWhere Lounge to operate smoothly and efficiently.
South Florida Pizza Place Trusts in Pinnacle Hospitality Systems
Fantasy Pizza and Salad in Pembroke Pines, Florida offers delicious, New York-style pizza to customers in South Florida. The gourmet Italian restaurant boasts a large menu of appetizers, gourmet salads, pastas, calzones, Stromboli, pizzas, hot subs, and house specials like chicken cacciatore and penne alla vodka. The shrimp scampi, eggplant parmesan and baked ziti are mouth-watering options to delight guests. Fantasy Pizza offers daily lunch specials starting at just $4.98 for two slices and a fountain drink. With great food at an affordable price, Fantasy Pizza is a huge hit with customers.
To ease its business functions, Fantasy Pizza invested in POSitouch restaurant POS systems when the pizza place opened over a year ago. The restaurant point-of-sale system has been helping Fantasy Pizza with its cash and credit card transactions, as well as with sending orders to the kitchen for speedy preparation. Servers love POSitouch because they can easily ring up orders and split multiple checks quickly and seamlessly. Restaurant owners like the computer POS system too because they can do accounting and inventory tracking with the smart software. POSitouch allows for gift cards and customer loyalty programs as well.
Restaurant POS systems are a huge help for casual dining and pizza delivery businesses. Pinnacle Hospitality Systems is the sole provider of POSitouch restaurant POS in the state of Florida. Pinnacle offers seamless installation, 24/7 full service help desk support and technicians on call every day of the year in case of emergency. Restaurant POS brings peace of mind to hospitality businesses everywhere.
Reliable Support from Pinnacle Hospitality Systems

The Teppan grill is a very popular restaurant concept, and that’s apparent with the widely successful Kobe Japanese Steakhouse chain located throughout Florida. Serving steak, chicken and shrimp teppanyaki dinners grilled to perfection right in front of the customer, Kobe Steakhouse guarantees great food and great ambiance.
Kobe Japanese Steakhouse and Sushi Bar has been a longtime partner of Pinnacle Hospitality Systems, which exclusively provides POSitouch restaurant pos systems in the state of Florida. POSitouch allows Kobe Steakhouse to run numerous restaurant promotions such as gift cards and rewards programs. The restaurant point of sale system keeps track of rewards points that customers earn towards free and discounted meals. POSitouch works seamlessly with Kobe Steakhouse for table seating management, labor scheduling and inventory control. During busy times like happy hour, servers can easily ring up customers and authorize credit cards quickly and efficiently.
POSitouch restaurant pos replaces cash registers to provide a smarter solution for restaurant management. The recent Alafaya location has installed POSitouch restaurant software, bringing Kobe Japanese Steakhouse up to ten locations currently in Altamonte Springs, Longwood, Kirkman Road, International Drive, Lake Buena Vista, Kissimmee, Clearwater, Tampa and Brandon, Florida. The owners of Kobe Steakhouse can rest assured that customer service will be available anytime, as Pinnacle Hospitality Systems offers 24/7 help desk support every day of the year – including holidays. There’s nothing like peace of mind knowing that in case of emergency, Pinnacle’s full service tech support will be on hand to diagnose, fix and install any necessary hardware. To learn more about Pinnacle Hospitality System’s tech support, visit http://www.pinnaclehs.com/techsupport.html.
Restaurant Software like POSitouch POS Systems Streamline your Hospitality-Based Business Operations
It’s easy for restaurant or bar management to become overwhelmed by inventory, payroll and loss prevention measures on top of customer service, front of house and back of house employee affairs.
However, restaurant software like POSitouch POS systems allow management to view all data occurring on the POS system in real-time with digital video restaurant surveillance. These POS systems are easily interfaced with surveillance technology offering top-notch restaurant security measures.
Utilizing high-performance components of security that encrypts and saves information to Read-Only Memory on the POS system, POSitouch POS systems make it impossible to be tampered with, requiring passwords. POSitouch restaurant POS systems are non-resettable, ensuring you get the best security measures for you restaurant or bar.
This system tracks a number of activities performed on the POS system, including sales, comps, transactions, employee clock-in and clock-out, voids, deletes and more. This provides management with trackable solutions and unbeatable security measures for restaurant loss prevention. In addition, management will see a decrease in theft and an increase in bottom line profits.
A provider of a variety of hospitality solutions, Pinnacle Hospitality Systems offers point-of-sale systems for restaurants, bars, clubs and more in Florida and Alabama. These systems do more than simple point-of-sale tasks; they integrate the strongest restaurant loss prevention measures in all of the hospitality industry.
Located in south Florida, Pinnacle Hospitality Systems ofers point-of-sale solutions for businesses within the hospitality industry. Pinnacle installs and services POS systems for restaurant POS, bars, nightclubs and more.
Integrating POSitouch POS systems within your nightclub, bar, restaurant or club’s business model makes business more simlified and streamlined, making an overall smoother experience for both customers and employees.



