Pinnacle Simplifies Operations for Hotel Restaurants

Pinnacle offers point of sale solutions for a variety of hospitality industries, including casual and fine dining, pizza delivery, quick service, country clubs, stadiums/arenas and more. The POSitouch hotel solution automates table service for hotel restaurants.

With POSitouch Table Service, interfaced with your hotel’s property management system, you are able to combine many separate functions into one easy-to-use system. It’s inevitable that diners will ask for separate checks, and with POSitouch, it can be done quickly and easily. Managers will love the ability to track voided and deleted items, as well as video security that allows for the viewing of items ordered. Banking can be set up to be done by a server or charged to the room, and the flexible menu and price functionality allows you to configure by workstation, day of week and time of day, a convenient feature for hotel restaurants offering happy hours! The user-friendly touch screen layout can be configured by button size and color, and starting an order is a breeze – simply enter the table number or select the table from a picture to begin an order. Enjoy quick, easy and organized order routing, a feature that combines like items and sends them to the appropriate prepping station (routing schemes may be altered at any time).

Pinnacle’s POSitouch hotel solutions help to make daily operations impressively efficient, allowing managers to keep a better handle on their restaurants. If the standard features included in the POSitouch Table Service for hotels weren’t enough, there are several optional add-on modules that further prove that this POS system is the best of the best. The Dining Room Management Module allows managers to configure the layout of the restaurant and to obtain tabletop updates with the touch of a screen, ultimately leading to an increased return on investment and higher customer satisfaction. To learn more about the add-on modules and other features for hotel restaurants, click here.

Numerous hotel restaurants have revolutionized their business with POSitouch. To find out how you can become one of countless happy customers, contact Pinnacle today at 1.800.771.7100!

Hotel Software Solutions Streamline Hotel & Restaurant Operations by Using POS Systems

POSitouch restaurant software provides hotel software solutions to streamline business operations. Pinnacle Hospitality Systems creates robust software solutions for your hotel software through interfacing POSitouch Table Service in your hotel restaurant with your hotel property management software management system.

POSitouch Table Service provides hotel restaurants with a number of table service features to help streamline business operations. Banking and billing can be setup to be performed by a server, or may be charged to the hotel room bill.  Separate checks are simple to create, and sales, voids, and deletes are tracked on the system.

Featuring a touch-screen, a map of the restaurant can be configured, with each table or seat designated as a button.  Prices and menu can be configured by work station, day of week, or time of day.  This is a great feature to use for early bird specials, happy hour, and more time-sensitive menu or pricing schedules.

Bar teminals are available separate from server station terminals, where bar tabs can be created with credit card pre-authorizations as well as tab functionality via name or other identifier assigned by the bartender.

Digital video surveillance interfaced with your POS system allows real-time high-quality surveillance of activities near the restaurant POS system along with data recording on the POS software, to compare activities on the system to users at the station. When a station runs out of printer paper, the systems automatically redirect to a printer that does have paper. 

Add-on modules available for the POS system includes a Dining Room Management Module, which lets hotel managers create a hotel restaurant layout and view tabletop updates with a simple screen touch. By keeping management aware of table orders in real time, ROI and customer satisfaction increases.

The reporting module offers a number of reports and integrates with third-party reporting packages to create customized reports. Inventory module provides tracking of item movement and the contribution to margin profits of inventory sold.  Create purchase orders, manage suppliers, and receive purchases and record transfers through this module.

Credit Card Authorization module provides a solution for POS data and credit card authorization.

The Labor Management Module tracks attendance and clock-in / clock-out times for payroll and scheduling. Labor information integrated with sales data helps create customer profiles and frequent diner programs.

Country Clubs that Impress

Pinnacle Hospitality Systems provides a flawless solution for managing the restaurant operations within your country club.  The combination of POSitouch Table Service with an interface to the country club’s membership billing software effectively streamlines and organizes all punctual functionality.  In order to best impress your valued members, a restaurant POS system in your Country Club is a must.
POSitouch will provide your country club with the following restaurant management features:

• Option for servers to perform banking or charge it to member’s account
• Separate checks promptly
• Track deletions and voids easily
• Select the table on the touch screen monitor or enter table number to begin orders
• Button size and color are configurable on the monitor layout
• Flexible menu and price functionality allows you to configure by workstation, day of week and time of day – ideal for happy hours and features
• Available bar terminals for loss prevention
• Record items ordered via video security system interface
• Automatic printer redirection
•  Like items are automatically sent to the appropriate prepping station via order routing
• Routing schemes can be changed at any time
• Expedite printer or video monitor display