Tag Archives: restaurant pos system

Pinnacle Hospitality Systems Now Offering Mobile Marketing

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More customers are using smartphones, offering a strong marketing vehicle.

There’s no denying that mobile is hot – with over 270 million mobile phones in use in the U.S. and 100 billion text messages sent each month, mobile is definitely one of the most popular ways for Americans to communicate. Mobile marketing is a powerful tool for building a brand community, establishing customer relationships and delivering customer service. Pinnacle Hospitality Systems has joined the movement for mobile marketing, as our customers know the impact and we now have a tool for them with our Sundrop Loyalty Text marketing solution.

Sundrop Loyalty Text marketing allows businesses to quickly and easily capture mobile data at point of sale to build a customer database. The loyalty marketing program uses your customer’s mobile number as a replacement for plastic loyalty cards. At checkout, customers give their mobile number to the clerk who enters it into the restaurant POS system. When you are ready to send out a text campaign, Sundrop’s mobile loyalty solution automatically segments your customers based on your criteria and sends targeted messages. It’s easy to measure ROI with POS-integrated tracking that monitors the performance and revenue of every single marketing campaign.

Pinnacle Hospitality Systems has integrated POSitouch restaurant POS and Dinerware restaurant software with Sundrop to provide mobile marketing and loyalty solutions.  POSitouch is the hospitality industry’s leading POS application for restaurant table service, quick service, hotels, country clubs, delivery and stadium/arena use. The Windows based, open architecture software is incredibly easy to use, maintain and expand. Dinerware provides restaurant point of sale software solutions to the hospitality industry including upscale restaurants, cafes, nightclubs, bars, fast casual restaurants, counter service restaurants, hotels, casinos, golf courses and wineries.

For more information on how mobile marketing can help your hospitality business, call Pinnacle Hospitality Systems at 1-800-771-7100.

Reliable Support from Pinnacle Hospitality Systems

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The Teppan grill is a very popular restaurant concept, and that’s apparent with the widely successful Kobe Japanese Steakhouse chain located throughout Florida. Serving steak, chicken and shrimp teppanyaki dinners grilled to perfection right in front of the customer, Kobe Steakhouse guarantees great food and great ambiance.

Kobe Japanese Steakhouse and Sushi Bar has been a longtime partner of Pinnacle Hospitality Systems, which exclusively provides POSitouch restaurant pos systems in the state of Florida. POSitouch allows Kobe Steakhouse to run numerous restaurant promotions such as gift cards and rewards programs. The restaurant point of sale system keeps track of rewards points that customers earn towards free and discounted meals. POSitouch works seamlessly with Kobe Steakhouse for table seating management, labor scheduling and inventory control. During busy times like happy hour, servers can easily ring up customers and authorize credit cards quickly and efficiently.

POSitouch restaurant pos replaces cash registers to provide a smarter solution for restaurant management. The recent Alafaya location has installed POSitouch restaurant software, bringing Kobe Japanese Steakhouse up to ten locations currently in Altamonte Springs, Longwood, Kirkman Road, International Drive, Lake Buena Vista, Kissimmee, Clearwater, Tampa and Brandon, Florida. The owners of Kobe Steakhouse can rest assured that customer service will be available anytime, as Pinnacle Hospitality Systems offers 24/7 help desk support every day of the year – including holidays. There’s nothing like peace of mind knowing that in case of emergency, Pinnacle’s full service tech support will be on hand to diagnose, fix and install any necessary hardware. To learn more about Pinnacle Hospitality System’s tech support, visit http://www.pinnaclehs.com/techsupport.html.

POSitouch Popping Up at SteviB’s Restaurants

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Stevi B's Pizza Buffet offers a wide variety of pizzas daily.

The SteviB’s restaurant chain has always valued family meals that foster a sense of belonging. That is exactly what the two founding brothers had in mind when they started the pizza buffet restaurant in the mid 90’s. Today, SteviB’s still strives to deliver family meals that anchor the community. SteviB’s is an active member of the community, supporting organizations and causes like fundraisers, school events, churches, civic groups and Boy and Girl Scout activities – giving kids an incentive and teaching them civic responsibility.

Currently, the successful restaurant chain spans across 8 states with over 40 locations. As the “Ultimate Pizza Buffet”, SteviB’s serves quality pizzas, fresh salads and original desserts with the finest ingredients and superb customer service. Last year, the Ocala, Florida and Smyrna, Georgia locations installed POSitouch restaurant point of sale systems to improve business functions. Now, SteviB’s has just added POSitouch restaurant pos to three more locations! SteviB’s locations in Appleton, Wisconsin, Kathleen, Georgia and Stockbridge, Georgia have all signed up for restaurant pos software provided by Pinnacle Hospitality Systems. The restaurant pos is designed for processing credit cards, splitting checks, and sending orders to the kitchen quickly and efficiently. Store owners can manage labor schedules and track inventory on the point of sale system as well. POSitouch has proven to be a useful tool in helping restaurant chains deliver speedy service. Whether you are the owner of a large restaurant chain or a mom and pop diner, all hospitality businesses can benefit from a restaurant pos system. For more information on POSitouch software, contact Pinnacle Hospitality Systems.

Pinnacle Helps Tampa Hotel

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Hotel Indigo is an ideal choice for Tampa-bound travelers.  For their corporate guests, Hotel Indigo is minutes away from major companies like Progress Energy, Bank of America and Wachovia.  For those looking for leisure, the hotel is walking distance from numerous chic shops, boutiques and restaurants.  Whether you are visiting for business or pleasure, Hotel Indigo offers guests beautiful accommodations and delicious dining options at their Phi Café and Bar.

For families drawn to Tampa Bay for popular attractions like The Pier, Tropicana Field or Busch Gardens Amusement Park, Phi Café provides an energizing breakfast assortment to start the day out right.  The contemporary décor, with colorful splashes of hot pink and lime green, complements the gourmet menu.  Phi Café provides all the fuel of a well-rounded breakfast before you head out to discover all the sights Tampa has to offer, including Beach Drive in downtown St. Petersburg, less than three blocks away from the hotel.

For the businessperson, a customary Starbucks coffee is available in the morning to help sustain you through a day of long meetings.  Once the work is done, Phi Café and Bar is waiting with a cold drink and a satisfying entrée.  The Phi Café and Bar at the Hotel Indigo is ready to cater to the varying needs of their guests—that is why they chose Pinnacle Hospitality Systems for their point-of-sale software.

Restaurant Data Concepts, the original developer of the POSitouch point-of-sale software, named Pinnacle the 2009-2010 “POSitouch Dealer of the Year”.  The POSitouch is now used in hospitality businesses in over 20,000 locations throughout the United States, Canada, South America, Europe and Asia.  Pinnacle will help your POS system improve your bottom line, not only with proven computer hardware and software, designed specifically for the hospitality industry, but with unparalleled consulting and accounting resources.  Pinnacle can integrate your point-of-sale, accounting and inventory in an easy to use interface for your hospitality business, whether it is for a restaurant POS system, hotel POS system, like Hotel Indigo, or a stadium POS system.  To learn more about how Pinnacle can improve your business through a POS system in Tampa, call 1-800-771-7100 today!

Florida Diner Stays on Budget with Pinnacle’s iControl

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Sam Wong knows the restaurant business.  At age 14, he started his hospitality career in a New York City eatery.  He went on to work as a busboy, a server and a line cook, before he earned his college degree in accounting from New York University.

Last year, when it came time to open his own restaurant, the Blue Moon Diner in Cooper City, Wong chose a Pinnacle POS system to manage his operations.

“My concept, in these tough economic times, is that people are sick of fast food,” said Wong to the Miami Herald.  “People want to sit down and have a home-cooked meal at an affordable price.”

That is why he offers family-friendly favorites all day.  For breakfast, diners can choose from menu items like pancakes or one of a dozen omelets, starting at $2.99.  The Blue Moon Diner lunch list includes an array of salads, wraps and Angus beef burgers from $4.99—and dinner staples like meatloaf and New York strip steak begin at $6.99.

With a background in accounting, and years of restaurant knowledge, Wong enlisted the support of Pinnacle to protect his profits and keep his new business on track. Pinnacle’s POS systems promote loss prevention by eliminating double-entry postings and reducing accounting costs.  The iControl Enterprise works with the POSitouch restaurant POS system to create an all-in-one program to map sales, automatically post transactions and chart accounts.  These features help restaurant owners like Wong to maintain his budget and continue to offer his customers good food at a great price.

Pinnacle Hospitality Systems helps new restaurant owners throughout South Florida manage their business affairs.  Our reliable POS systems protect your profits by organizing and charting your sales with accuracy.  For more information on how POSitouch can be the accounting solution for your restaurant, contact Pinnacle at 800-771-7100 today!

Easily Transfer Your POSitouch Data into Quickbooks

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Pinnacle Hospitality System’s iControl Enterprise offers the smart iControl POS integrated software that works seamlessly with your POSitouch restaurant POS system. It delivers up-to-date and relevant business information to keep your hospitality business on track and on budget. If you’re a manager and wish to free up more time to focus on loss prevention, iControl is a worthy investment. Know where your losses are stemming from, and what you can do today to control them.

If you use Quickbooks to track your financial information, you’ll be happy to learn that with iControl, it is easy to transfer this data into your favorite accounting software system. It is a quick and easy way to transfer your data from POSitouch to Quickbooks. With this function, you can:

  • Eliminate double-entry postings
  • Get more accurate and timely information
  • Reduce overall bookkeeping and accounting costs
  • Enjoy the ease and convenience of an all-in-one program
  • Import information directly from POSitouch

This system also automatically checks to see the import status, allows easy mapping of POSitouch sales and automatically posts transactions to Quickbooks accounting. Easily map your POSitouch sales journal to the Quickbooks chart of accounts.

There are just a few quick and easy steps to transfer this information:

1)      The mapping tool clearly shows the POSitouch sales journal accounts on the left, and the Quickbooks chart of accounts on the right. The red lines indicate that those accounts have not yet been mapped together. Simply click the map line, select the chart of accounts and hit enter to instantly map the information over to the POSitouch sales journal.

2)      Select the specific day, or range of dates, click “Go” to import data.

3)      Select the specific store, or all stores, and the status screen will show the status of the import. The validation screen will show if there were any problems with the import.

4)      Another status screen will show that the journal entries are being posted directly to Quickbooks accounting. Results show all entries.

The POSitouch to Quickbooks interface from iControl Enterprise is your control over getting your information out of POSitouch and into your Quickbooks accounting solution. For more information, call 866-284-9339 today!

Miami Cuban Restaurant Opens Kendall Location with Pinnacle

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“Polo Norte is a favorite among locals in Miami, serving the best Cuban-style food, pizzas and ice creams in a casual, family-friendly environment,” states the popular restaurant’s Facebook page. Polo Norte opened a brand new location in Kendall on November 30, 2010. Owners needed a top-of-the-line restaurant POS system to ensure their opening went smoothly, as well as the daily operations thereafter.

If you’re looking for authentic Cuban-style food in Miami, look no further than Polo Norte. With four convenient locations in Hialeah, Palm Springs North, Flagler and West Kendall, you can sample their famous dishes no matter where in Miami you live. Choose from Cuban classics like the Vaca Frita, a popular dish composed of grilled, shredded beef and fresh onions, or Bistec de Puerco a la Plancha, grilled pork steak. Customers love the famous Pizza Cubana. Try the Personal Chorizo Pizza, made with delicious Spanish sausage. Or, order the Platano Maduros pizza with sweet plantains. Make sure to save room for dessert so you can sample Polo’s Helados (ice cream). Try Polo’s specialty, the Suero, an ice cream shake with your choice of flavors, including topping choices like chocolate,caramel, pineapple or strawberry syrup, marshmallow, sprinkles, or choco chips.

Polo Norte uses POSitouch to quickly route and fulfill customer orders, reducing wait times as well as errors. For their new Kendall location, managers were able to quickly and easily train new employees on how to use the machines. The user-friendly navigability of the system contributed to an easy opening night, and has helped maintain organization and efficiency in their newest location ever since. Pinnacle Hospitality Systems provides point of sale systems for fine dining, hotels and even offers yogurt store POS systems! If you are looking for a restaurant POS system in Miami, call us today at 1-800-771-7100.