Last week, Johnson & Wales University in North Miami inaugurated its Zest awards at a private reception. The university in partnership with Miami Magazine gave awards to local restaurants, chefs and other food and beverage professionals in five categories; culinary innovator, best restaurant 2012, newcomer chef of the year, baking and pastry innovator, top beverage professional and community nominee. Winners were chosen by culinary instructors from the university, members of the university’s epicurean society and a food writer from the magazine. Continue reading “Some Local Zest” »
Tag Archives: restaurant surveillance
Feedback = Improvement
The best way to improve customer service is to improve your employees. Sounds simple but often managers do not know how to give an employee feedback. Giving feedback both positive and negative is one of the most important things you can do for your employees both individually and for your team as a whole. Employees need specific direction to do their job and to provide the customer service you want your restaurant to be known for. Continue reading “Feedback = Improvement” »
Slip and Falls Losses
A new study commissioned by Cintas Corporation and conducted by Harris Interactive, found that nearly one in three American adults are unlikely to dine at a restaurant where someone they know had slipped and fallen.
David Collette, director of marketing and strategy for Cintas Foodservice, says slip-and-fall accidents aren’t just costly in terms of losing customers, but they can also potentially be costly in legal expenses. This is especially true for mom and pop restaurants or small chains. If a small restaurant gets sued for a slip and fall it can wipe out all of their profits for a year or more.
POS Technology for Restaurants and Hospitality Industry Increase Bottom Line Profits
Amongst the hardest-hit industries during a period of tight financial liberties is the hospitality industry. Travel, hotels, restaurants and bars are nothing without the support and patronage of customers choosing to enjoy a vacation or a night out with friends and loved ones.
While there are a number of ways to drum up business, taking control of your profits and losses and utilizing a system for restaurant loss prevention measures should be the first priority for any hospitality-based business, regardless of the fiscal climate.
Restaurant security and restaurant loss prevention is the first step towards increasing your bottom line and decreasing profit losses. Restaurant POS systems interface with digital surveillance technology allowing restaurant management full control and montitoring of the activities performed at POS systems throughout the restaurant.
Restaurant surveillance technology gives management to access and view real-time online transactions such as sales and refunds, deleted items and voids, customer compensations, employee clock-in and clock-outs, and other events as occurring on the POS system.
In times of difficulty, necessity is the mother of invention, and the need to control and prevent profit losses comes with technological advancements in restaurant POS software systems, which help set your hospitality business above its competition.
Improvements in customer service and in turnover time are obvious when your venue chooses to use a POS system rather than maintaining a paper trail. During periods of slow business, it becomes more apparent how well your employees and business is performing.
POSitouch POS systems uses high-performing security components where information is encrypted and saved to a Read-Only Memory that is impossible to hack or tamper with. POSitouch restaurant POS systems require passwords and are non-resettable.
Shopping for Restaurant Software and POS Systems Online is Easy with Pinnacle
When shopping online for a restaurant POS system, there are a number of choices and it cam be difficult to distinguish what system is the best for your hospitality business. For over 20 years, Pinnacle Hospitality Systems is the most trusted industry provider for restaurant point of sale software in Florida & Alabama. Pinnacle custom tailors the perfect restaurant POS system for each client’s needs; whether it’s a restaurant, bar, hotel or other hospitality-related business.
Pinnacle supplies and services restaurant POS systems to restaurants, bars hotels and more in Alabama and Florida. With Full Service Tech Support, Pinnacle services all clients whether it’s for Dinerware or POSitouch. Pinnacle provides Dinerware tech support, POSitouch tech support, and restaurant softwaer tech support for other forms of POS software in Florida and Alabama.
Offering a diverse, wide variety of personally tailored, configurable custom POS systems, Pinnacle Hospitality Systems custom designs a Point-of-Sale system that perfectly fits your restaurant, whether your business needs a single POS station or you run a chain of restaurants and require a number of management alerts and security measures such as digital restaurant surveillance.
Pinnacle provides each client or potential client with a free, detailed business analysis to help you determine where your profits and losses occur and how a POS system can increase your bottom line and pay itself off with a high ROI. From there, we customize a POS system to fit your venue’s needs with a focus on problem areas.
Rather than a one-size-fits-all mentality, Pinnacle custom builds restaurant POS systems suited for each individual business. With a combination of cost-effectiveness, reliability and value, Pinnacle offers the best way restaurants can increase profits and reduce losses.
Restaurant Loss Prevention Strategies Begin with Point of Sale Systems
As a historically common target for theft, false discrimination lawsuits, and other profit losses, the hospitality industry often is preyed on by con artists looking for loopholes in a restaurant’s management. While these kinds of restaurant losses have been commonplace, now hospitality businesses can protect themselves through POSitouch, a restaurant software and restaurant POS system.
Customer service rules the kingdom of hospitality, and by providing a consistent, memorable experience for your guests creates an experience they would like to return to, and bring friends to. With the help of POSitouch POS systems, your staff can deliver top-notch service to patrons.
The most effective measure of loss prevention in the hospitality industry involves the use of POS for restaurants and POS for bars. POS systems allow consistency, more streamlined customer service and business operations, and a chance to rise above the competition with superior loss prevention strategies.
Offering an unsurpassed level of security, POSitouch restaurant POS systems makes it easier for restaurant owners to disprove accusations that once lead to costly court cases that sacrificed the financial end and reputation of a restaurant.
Restaurants no longer have to rely on the honor system when they use POS systems to tighten restaurant security measures. Without restaurant software, you lack trackable data that can defend the business in a false discrimination lawsuit. Utilizing POS technology and restaurant surveillance protects your business and increases bottom line profits.
Providing a streamlined solution for bars and restaurants, Pinnacle Hospitality Systems tends to all sizes of hospitality businesses; from small independent operations to corporate chains and franchises. As the leading provider of restaurant point-of-sale systems in Florida and Alabama, Pinnacle provides restaurant software systems to monitor account all transaction details, thanks to technology where transactions are saved to Read-Only Memory on the software system.
Restaurant Surveillance and POS Software Increase Bottom Line Profits for Hospitality Businesses
As a valuable solution for theft and profit losses within a hospitality business, restaurant owners have the power to supplement their business operations using POS systems with digital surveillance.
This combination creates a strong defense to prevent theft and false discrimination claims from customers, as well as losses from employee theft, which are common events in the hospitality industry. With the integration of restaurant surveillance with your restaurant POS system, high-quality digital surveillance provides video proof as defense against false accusations.
Because hospitality business tend to be a large target for false claims from clients and customers, POS systems and restaurant surveillance are designed to protect the fast-paced hospitality world against false charges of discrimination or other accusations.
These claims were once expensive lawsuits that were difficult to defend, but now monitoring is available with POSitouch restaurant POS systems. POSitouch restaurant point-of-sale systems provides the highest security measures for bars, restaurants, and other businesses in the hospitality industry, and their value provides a quick return on investment.
Customer satisfaction helps retain business. Consistency and the utilization of a superior loss prevention strategy allows your club, restaurant or bar to surpass its competition in profits and customer experience.
As a leading provider for POS systems in Alabama and Florida, Pinnacle Hospitality Systems installs restaurant POS systems and trains hospitality professionals how to use this simple solution to help streamline restaurant operations and prevent against loss.
These systems are perfect for hospitality businesses of all sizes, whether it’s for a small independently-operated restaurant or a large chain of corporate-owned restaurants. POS restaurant software monitors all activities, accounting for all daily restaurant transactions as they occur.
