Restaurant Surveillance FAQ’s

What is DVR? A DVR is a Digital Video Recorder. DVR’s are used to record footage from a surveillance system and save them to an inbuilt hard disk.  DVR’s have many characteristics and features such as multiple channels and cameras, remote monitoring, alarm setting, motion detection and more.  Some DVR’s have a PCI-Card, which is an inbuilt card for your PC that is compatible with various operating systems to make your CPU work as a DVR, allowing you to simultaneously use your PC monitor to view the video footage.  Available POS video integration.

Does it come with a Warranty? Most of the DVRs and complete systems come with a 1-year warranty.  Certain cameras and monitors also have a 1-year warranty.

Do all the DVRs include a motion detection feature? Yes, all multi-channel DVR’s include this function.

 Do I get software of remote viewing with System? Yes, you will receive remote viewing software with our digital surveillance systems.  

What is PCI-Card? PCI-Card is the inbuilt card for your personal computer, which helps you to make your PC the part of your Surveillance System. These cards also come with different characteristics for different applications such as different channels and different software for different operating systems.

Does wireless work as good as or better than cables? No, a wireless system is never as reliable as a hardwired system. A hardwired system cannot be picked up by someone with a wireless receiver, giving it added security and it is cheaper. 

Does the DVR have any capabilities of off-loading the video/audio to another device?
You can transfer video from the DVR to a memory stick. The DVR has a USB port. You can also upgrade to a DVR with a CD/RW Drive if you wanted to use a CD. Keep in mind this is only for transferring video clips not backing up the whole drive.

Looking to boost profit to your bottom line?

The hospitality industry is an extremely fast paced business by nature.  The last thing the operators and management of a restaurant or other hospitality business relish is the prospect of focusing on the issue of employee theft, and yet the problem encompasses upwards of about three-quarters of all restaurant losses according to the NRA (National Restaurant Association).  This figure is equal to roughly 3% of annual sales being attributable to employee theft rather than food waste-a surprise to most.

The economy is waning, and everyone is being forced to make ends meet-so can you afford to continue business as usual?  Identifying where your business is losing profits can take you from making assumptions and excuses for losses, to making changes that will effectively eliminate them.

It comes as a surprise to most establishments that elimination of employee theft is the fastest route to increasing profits-especially during difficult times.  The reason for this is that those losses, once prevented, become profits that flow directly to the bottom line.

The first step to a healthier financial situation for your business is to contact Pinnacle Hospitality Systems for your free analysis.  Pinnacle Hospitality Systems is the premier restaurant POS system provider in both Florida and Alabama.  This analysis will pinpoint exactly where your losses are stemming from, and show you what measures will turn them into a profit.  Pinnacle never expects you to buy anything until we show you how you are going to pay for it-and we will show you exactly what your profits will be upon implementation of your point of sale system.  Our thorough analysis can show you were you are losing profits.

Outside of surveillance cameras, safes, locks and other physical security devices, a point of sale system will track the habits of each employee-making it clear exactly who is pocketing the cash from your customers before it ever enters the registers.  This can occur in the form of giving away items and accepting cash without entering them into the system.  Pinnacle can show you how to eliminate this unsavory and expensive issue.

A great example is that if a restaurant is able to slice that 3% employee theft statistic down to even 2% that is still 1% of sales going directly to the bottom line profits.  Eliminating employee theft is the most efficient way to increase profit due to the fact that no added expenditures are used for training, marketing, remodeling, opening new stores or other common investments intended to boost profits.