Tag Archives: Technical Support

Pinnacle Provides Uncompromising Tech Support Team for Restaurant POS Systems

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For the ultimate in restaurant software systems, Pinnacle Hospitality Systems designs and creates a specifically-tailored POSitouch Quick Service system for your bar, restaurant or club. Dinerware Quick Service Solutions offers another option in personalizing a software system specifically to your venue’s business model. 

Many fast-service restaurants and delivery-based operations rely on Pinnacle for a selection of rich, scalable solutions to help increase employee efficiency and ROI on restaurants software. 

These restaurant software programs provide solutions for more than just fast-service and delivery restaurants. A number of fine dining venues have the ability to take their daily business operations and automate them with POS software offered by Pinnacle Hospitality Solutions. 

Hotels, Country Clubs, Stadiums, Sports Bars, and Arenas partner with Pinnacle Hospitality Systems for customized, personally-tailored POS systems.  A wide variety of integrated software solutions for hospitality businesses are available in custom designed format for your venue.

Additionally, fast-service, fine-dining, restaurant, bar and nightclub software solutions are available through Pinnacle; as well as POS software for hotels, arenas, and bowling centers.

The combination of long-lasting, durable hardware with top-of-the-line point-of-sale software creates an effective, affordable solution that streamlines business operations for restaurants, nightclubs and bars.

Pinnacle Hospitality Systems not only provides the premier restaurant POS and hospitality Point-of-Sale systems to restaurants in Alabama and Florida.  Pinnacle also offers technical support and a full-service help desk to customers who use Pinnacle as their provider for POS software.

Dinerware POS tech support and POSitouch support offers uncompromising service and support team with top-of-the-line providers who stand behind all Pinnacle Hospitality System software and products.

From Fine Dining to Casual Dining; Bowling Alleys to Bars, Pinnacle Provides Restaurant POS Software Solutions

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As the lead industry provider for Alabama and Florida hospitality software solutions, Pinnacle Hospitality Systems services and installs POS systems for a variety of hospitality-based businesses.

Pinnacle offers a rich combination of software, hardware and technical support, which provides hospitality business managers with a turn-key solution for hospitality management.

With year-round, 24/7 help desk and POS tech support, Pinnacle designs and installs a custom POS system tailored to your business’ needs. Once your system has been installed, Pinnacle provides training for employees as well as full-service tech support.

Pinnacle is by your side every step of the way, from design to installation and beyond. This guarantees streamlined, simplified business operations for your restaurant, bar, nightclub or other hospitality-based operation.

POSitouch casual dining solution is the perfect restaurant solution for casual and quick service restaurants and diners. A software solution can be configured for your business, whether you run a small, independent operation or one of many in a chain or franchised venue. 

Fine Dining restaurants benefit from a number of options provided by Pinnacle, such as Dinerware Fine Dining Solution, which increases guest service quality and streamlines the flow of business.

For the quick service industry, there are scalable solutions available to increase employee efficiency and increase your bottom line profits. Let Pinnacle design and install a POSitouch Quick Services

Solution combined with Dinerware Quick Service Solutions, to further personally tailor a system that works specifically for your restaurant and its operations.

Pinnacle also provides the ultimate software for bar management, giving nightclubs and bars durable hardware and trustworthy software for an affordable and effective business software solution.

POSitouch Tech Support & Dinerware Tech Support Available 24-Hours with Pinnacle Hospitality Systems

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Hospitality is a business that runs year-round, and around-the-clock, and the importance of the availability of tech support and service that is also available 24-hours a day can not be underestimated.  Whether a small restaurant or a chain operation or bar, many hospitality businesses require the use of POS systems to streamline operations.   Pinnacle  Hospitality Systems provides restaurant software systems such as POSitouch and Dinerware POS, and along with these systems, Pinnacle offers bilingual POSitouch support, and Dinerware support.

Support staff is able to supply restaurants with around-the-clock online troublshooting to diagnose software issues over the phone.  Most restaurant software issues can be solved through step-by-step troubleshooting, but when online or telephone tech support cannot solve your restaurant software issues, the Pinnacle Help Desk will dispatch a technical support provider who can diagnose, repair and replace faulty or damaged parts of your POS software and hardware systems. 

Not only does  Pinnacle Hospitality Systems offer the premier restaurant POS and hospitality Point-of-Sale systems in Florida and Alabama, they also provide a full-service help desk and technical support to those customers who use Pinnacle as providers of POS restaurant software. 

When you call Pinnacle’s help desk, you will always reach a live human on the other end of the line, ready to assist and diagnose your restaurant software system issues.  Pinnacle support and help desk operators never uses an answering system or automated operator service. Pinnacle’s Full Service Technical Support includes live bilingual technical support. 

As a constant-moving industry that caters to the needs of its patrons around-the-clock, hospitality businesses benefit strongly from year-round, 24-hour technical support to keep customers happy and maintain smoothly-run operations.  POSitouch tech support is there for your business whenever you need it.

POSitouch support and  Dinerware POS tech support gives you an uncompromising support team with top-of-the-line service providers who behind all Pinnacle Hospitality System products.

Full Service Tech Support  takes care of your restaurant software and hardware issues, maintaining your restaurant POS system so that it functions properly.  Pinnacle’s help desk provides POSitouch training for your restaurant and staff.

Pinnacle Help Desk for POSitouch Restaurant POS and POSitouch Training

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Servicing bars and restaurants throughout Florida and Alabama, Pinnacle Hospitality Systems provides hospitality businesses with a turnkey solution for management.  With a combination of hardware and software installation and technical support services, Pinnacle designs a POS system that works for your business.  In addition, POS tech support is readily available all the time.  Pinnacle has a 24 hour help desk, year-round.  Pinnacle not only has a help desk, but also provides system design, installation, and performs management and employee training to help your bar, restaurant, hotel, or other hospitality business run smoothly. 

Pinnacle Hospitality Tech Support is at your service from the beginning to the end and beyond — starting with designing and installation, and continuing by your side with help desk, technical support and training.  Pinnacle Hospitality Systems ensures seamless operations for your hospitality-based operation.

Just as your venue caters to the needs and desires of its customers and patrons, Pinnacle Hospitality Systems caters to your venue.  Whether your business is a small operation or a variety of chain restaurants, your business is covered with top-notch full service restaurant POS Technical Support and help desk support.

 Pinnacle Hospitality Systems also extends its services to clients who are not covered under a Pinnacle service plan, as well as a limited software support contract. For rates and further inquiries, call  1-800-771-7100.  There is always a real person on the other end of the line to help you.  Pinnacle never uses an automated answering service.

Along with POS for restaurants, POS for bars and POS for hotels, Pinnacle also offers point-of-sale solutions for a variety of other businesses within the hospitality indudstry.  Pinnacle not only has new POSitouch restaurant POS systems, but used POS, discount POS, POS for sports bars, POS for arenas, POS for Stadiums, and POS for Country Clubs.  Pinnacle also services POS systems for bowling alley solutions for bowling centers.

Located in south Florida, Pinnacle Hospitality Systems provides a number of point-of-sale solutions solutions and beyond.  Pinnacle also integrates the best restaurant loss prevention and restaurant security through various POS systems that track and record different activities performed on the POS system, such as transactions, cancellations, voids, sales, “no-sale” and discounts, and with digital surveillance, these systems can help increase your bottom line and lower your overhead.

24-Hour Bilingual Restaurant POS Tech Support Through Pinnacle Hospitality Systems

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In addition to state-of-the-art restaurant POS and hospitality Point-of-Sale systems for Florida and Alabama,  Pinnacle Hospitality Systems offers a Full Service help desk and tech support to all customers who use POS for restaurants and POS for bars. 

The hospitality industry is a constantly moving, constantly catering industry.  Pinnacle is available year-round, 2r hours a day to keep all customers’ operations running smoothly.  POSitouch tech support is available when  customers need it the most. 

A dedicated support team comprised of the best service providers stand behind all products available through Pinnacle Hospitality Systems.  This includes POSitouch as well as  Dinerware POS tech support.

Supporting technical issues and servicing hardware, Full Service Tech Support  ensures that your restaurant POS system is functioning properly.  POSitouch training is also available through Pinnacle help desk and support staff.

Because many businesses requre POS for bars, POS for restaurants, or Point-of-Sale systems for arenas and sports bars,  Pinnacle supplies POSitouch and Dinerware POS for small and chain operations, as well as bilingual POSitouch support, and Dinerware support.

Pinnacle’s help desk is always a live human being at the other end of the line.  Never will you have an automated operator or answering service when you call Pinnacle for support.  Full Service Tech Support includes live bilingual POS tech support, in both English and Spanish. 

Pinnacle’s support representatives perform online troublshooting, diagnosing a variety of software issues over the phone.  Many problems can be resolved in a step-by-step troubleshooting process, and your restaurant operations will be working again in a timely manner.  When online and phone support  is not enough, field service technical support providers are dispatched by pinnacle to your place of business, ready to diagnose, repair, or replace damaged components of your POS hardware or software.

Pinnacle Hospitality Systems and POSitouch restaurant Point of Sale Software leads the quick-serve industry with uncompromising POSitouch support. Tech support is always at your service, year-round and 24-hours a day to service customers in Florida and Alabama.

Restaurant POS POSitouch Support and POSitouch Help Desk Provide Hospitality Businesses With Help Around the Clock

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POSitouch Support Restaurant POS Technical Support
As providers of POS for restaurant and bars, Pinnacle Hospitality Systems offers a Full Service help desk and tech support to all customers.

Available around-the-clock, 24 hours a day every day, Pinnacle provides POSitouch tech support when our hospitality business customers need it the most. 

Dedicated service providers make up the support team, which stands behind each of the products Pinnacle offers, including Dinerware POS tech support as well as POSitouch.  Full Service Tech Support is dedicated to servicing hardware and supporting your technical queries to ensure proper function of your restaurant POS system. Whether your business requires POS for restaurants, POS for bars, or Point-of-Sale systems for Sports Bars or Arenas, Pinnacle not only provides POSitouch support, but support for all products, including Dinerware support.

Full Service Help Desk Support includes:

Full Service Tech Support is live, human support.  Pinnacle never uses an answering service.  Help Desk provides bilingual POS tech support, in both English and Spanish.  Help Desk and Tech Support representatives can employ online troubleshooting, and can diagnose many software issues over the phone, helping resolve an issue and have your business operations up and running when you need it most.

 Pinnacle dispatches field service technical support technicians when a problem is not resolvable online or over the phone.  Field service technicians are available to come to your place of business should there be any problem with hardware or software components of your Pinnacle Hospitality System.

Pinnacle Hospitality Systems Support Desk for Restaurant POS Systems in Florida and Alabama

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Tech Support

Your hospitality business caters to its customers’ needs just as Pinnacle Hospitality Tech Support caters to you and your business. 24 hour help desk is available year-round.

Whether you own one restaurant or run a hospitality business within a chain of restaurants, Pinnacle Hospitality Systems has your business covered with top-of-the-line 24-hour Full-Service help desk support and Technical Support for restaurant POS systems.

Pinnacle Hospitality Systems offers Full Service help desk support as well as Technical Support to all customers, being available anytime your hospitality business need the support. Behind each Pinnacle product stands a dedicated services and support team required to ensure proper function of your restauarant POS system. Trust Pinnacle’s world-class services for all of your hospitality industry needs.

Full Service Help Desk Support includes:

  • Help Desk Support is available 24 hours a day, 7 days a week, 365 days a year
  • Live, personal support is available at all times. Pinnacle never uses an answering service
  • Bilingual  – support in Spanish is available
  • Support representatives are able to employ online troubleshooting and diagnosis techniques enabling a quick resolution to the problem

A Pinnacle field service technical support technician is available to come to your place of business immediately should you have a problem with any hardware components of your Pinnacle Hospitality System.

Field Service Technical Support includes:

  • Technicians are on Call 24 hours a day, 7 days a week, Year-round
  • Technicians arrive prepared with fully stocked repair vans
  • Online diagnostic tools allow our technicians to resolve your problem while on site
  • Additional monitors and hardware are always on hand for replacements if needed
  • Disaster Recovery available in just 48 hours!
     

Time & Materials

Service is also available 24/7 for clients not covered under a service plan – please call for rates.
Limited 30/10/5 Software Support contract: Please call for Rates

  • Contract provides 24/7 limited software support for up to 10 individual incidents or 5 hours of work within a 30 day period.
  • Option to renew upon depletion.
  • Additional issues will be charged at prevailing T&M rates.

Pinnacle Hospitality Systems located in south Florida is a provider of point-of-sale solutions for businesses within the hospitality industry. Pinnacle provides your business with POSitouch restaurant POS systems, bar POS, Used POS,  and discount POS systems such as POSitouch restaurant POS systems.  These systems go beyond point-of-sale and can incorporate the best restaurant loss prevention and security.