Tag Archives: touch screen technology

Casual Dining solutions-simplify and save

Posted on by
Reply

Dinerware is a powerful restaurant POS system designed to help manage your casual dining restaurant.  When you choose Dinerware point of sale systems, you are selecting technology that will ensure your facility provides quick service through streamlined POS features.

Dinerware includes a FastPay feature that enables users to close orders once payment is made.  The user-friendly system allows tickets to be split easily and accepts multiple payments quickly for enhanced customer service.  Easily settle a ticket to cash in as little as two touches.  Users of Dinerware restaurant POS systems appreciate that menu items can be added or modified on the fly, alleviating many daily stresses of operating and working in a fast-paced restaurant.

The customer database allows users to look up customers instantly by their name, phone number, address, or email.  The system allows users to enter a regular customer’s special instructions with the touch of a button, saving valuable time and adding a personal touch for the customer.  Easily take pre-order and keep track of them with a unique list view. The intuitive user interface provides quick and easy access to all system functions.  Contact Pinnacle Hospitality Systems today to learn how you can improve your bottom line through a restaurant POS system.

 

The Brickhouse casual dining in Deland Implements Dinerware POS systems

Posted on by
Reply

Downtown Deland, Florida, home of Stetson University is hopping. The Brickhouse is a three million dollar a year operation that has to rely on a dependable restaurant point of sale system with great support.  The right restaurant POS system will create a casual dining experience that is both seamless and flawless.

“We were long time Aloha users and finally got tired of the aggravation we were going through  trying to manage the system and  getting support from their company. We heard about the Dinerware restaurant POS system and decided to take a look at it. It was very easy to learn and train my staff to use. The system was very user friendly and had the functions we were looking for to help us keep an eye on profits. Our sale person checks in on us regulary to see how things are going. That really means a lot to us as business owners since we never had that kind of support from anyone else. We are currently in the process of purchasing franchised eateries and we will definitely recommend Pinnacle Hospitality Systems and the Dinerware POS System to other hospitality based businesses.” -Bill & Frank Jennings, Owners/Entrepreneurs

Dinerware is a powerful, streamlined POS System that can help you succeed.  Dinerware’s powerful list view allows users to work on multiple checks simultaneously.  Users of Dinerware can build menus quickly and also change their pricing, add new items, or change the daily special.  Dinerware keeps customer wait time at a mininmum through technology and ease of use, eliminating unnecessary steps.

Reports are generated and utilized easily-pull sales reports immediately with no end-of-day.  Users of Dinerware POS systems enjoy product mix reports, payroll labor reports with flexible tip declaration options, and detailed reports on voids, discounts, transactions and tender types.

Contact Pinnacle Hospitality Systems today to learn more about what Dinerware restaurant POS systems can do to improve your bottom line!  Pinnacle is the premiere restaurant POS system provider in Florida and Alabama.

Looking to boost profit to your bottom line?

Posted on by
Reply

The hospitality industry is an extremely fast paced business by nature.  The last thing the operators and management of a restaurant or other hospitality business relish is the prospect of focusing on the issue of employee theft, and yet the problem encompasses upwards of about three-quarters of all restaurant losses according to the NRA (National Restaurant Association).  This figure is equal to roughly 3% of annual sales being attributable to employee theft rather than food waste-a surprise to most.

The economy is waning, and everyone is being forced to make ends meet-so can you afford to continue business as usual?  Identifying where your business is losing profits can take you from making assumptions and excuses for losses, to making changes that will effectively eliminate them.

It comes as a surprise to most establishments that elimination of employee theft is the fastest route to increasing profits-especially during difficult times.  The reason for this is that those losses, once prevented, become profits that flow directly to the bottom line.

The first step to a healthier financial situation for your business is to contact Pinnacle Hospitality Systems for your free analysis.  Pinnacle Hospitality Systems is the premier restaurant POS system provider in both Florida and Alabama.  This analysis will pinpoint exactly where your losses are stemming from, and show you what measures will turn them into a profit.  Pinnacle never expects you to buy anything until we show you how you are going to pay for it-and we will show you exactly what your profits will be upon implementation of your point of sale system.  Our thorough analysis can show you were you are losing profits.

Outside of surveillance cameras, safes, locks and other physical security devices, a point of sale system will track the habits of each employee-making it clear exactly who is pocketing the cash from your customers before it ever enters the registers.  This can occur in the form of giving away items and accepting cash without entering them into the system.  Pinnacle can show you how to eliminate this unsavory and expensive issue.

A great example is that if a restaurant is able to slice that 3% employee theft statistic down to even 2% that is still 1% of sales going directly to the bottom line profits.  Eliminating employee theft is the most efficient way to increase profit due to the fact that no added expenditures are used for training, marketing, remodeling, opening new stores or other common investments intended to boost profits.

Online ordering with Offerdahl’s Café Grill

Posted on by
Reply

Offerdahl’s Café Grill now offers the convenience of online ordering for its clientele.  The Big Holler Online Ordering System interfaces with the POSitouch point of sale system Offerdahl’s installed to implement turn key customer service solutions and to provide the best in quick quality service standards.

Offerdahl’s has many Florida locations including Downtown Fort Lauderdale, Coral Ridge, Weston, Hollywood, Lighthouse Point, Boca Raton, Downtown Miami, Pinecrest, and Palmetto Bay.  With a delicious and popular menu featuring its signature breakfast and lunch items, Offerdahl’s is a high volume and traffic restaurant.  For this reason, the option for customers to order online and pick up their order is invaluable, especially at rush hours such as peak breakfast and lunchtime crowds.  Customers appreciate the ease of doing business through the online ordering option, and knowing that their pick up order will be accurate, fresh and delicious.

The online ordering form is located on the Offerdahl’s official website, and is very user friendly.  Users have the option to create an account, to simplify regular use-or to order anonymously.  The user then just follows the simple instructions and fills out the appropriate boxes, and submits their order.  The online ordering system leaves very little room for error, as the customer’s order is spelled out for the Offerdahl’s employees.  Contact Pinnacle Hospitality Systems, your premier point of sale provider, for more information on POSitouch point of sale systems or Big Holler Online Ordering Systems.

POSitouch Nightclub/Bar Solution

Posted on by
Reply

POSitouch Nightclub and Bar solution provided by Pinnacle Hospitality Systems is your premiere answer to managing and running your bar smoothly with increased profits. With so many features to choose from and the option to interface your POSitouch system with the revolutionary Ice Monitor surveillance system for increased accountability and security, it is obvious why so many establishments have introduced POSitouch and Ice Monitors into their bars and nightclubs.

The POSitouch system designed for nightclubs and bars includes conveniences such as a rolling minimal birth date displayed on screen for reminder of the legal drinking age. Other features include:

  • Ability to close out multiple checks at once
    The most available menu items per screen in the industry-55
    Left or Right handed screens for easier access from bar tenders
    Printable drink receipts in detail
    Management controlled cash out reports
    Consolidation of identical items for quick bartender count
    Priority item printing on tickets allowing frozen drinks to print first
    Shift change of cash drawers in seconds, blind drops with no cash drawer activity
    Fastest item order and check closing in the industry
    No sale video records of all open cash drawer activity

Combine these invaluable features with the Ice Monitor, and your nightclub or bar will run with the precision of a finely tuned machine. Ice Monitor creates video accountability item by item that is entered into your POSitouch point of sale system, eliminating theft and other common industry problems. Contact Pinnacle Hospitality Systems today to see how much your business could save with touch screen technology and superior surveillance!

Baumhower’s Wings

Posted on by
Reply

Baumhower’s Wings (Aloha Hospitality International) of Alabama have incorporated POSitouch point of sale systems into their successful wings chain.  Pinnacle Hospitality Systems provides POSitouch technology and the service team behind it is available 24 hours a day, 7 days a week, and 365 days per year.

Founder Bob Baumhower played for the Miami Dolphins in the 1980s and has based his restaurant theme around football, and the All-American from the University of Alabama and 6 time All-Pro for the Miami Dolphin concept has gained critical acclaim as one of the best casual restaurant chains in Alabama.  According to Bob Baumhower,

“Wings always wants our food to be the best it can be, we have created one of the most organized and technologically advanced kitchens in the industry. Careful ordering, receiving, handling and preparation procedures ensure the freshest – highest quality food for our guest.”

Wings installed POSitouch systems to ensure the highest quality work environment and daily business operations to maintain the best in customer service standards and consistent quality.  Baumhower’s Wings dedication to customer service is displayed through measures they have taken such as choosing POSitouch point of sale systems and also their vigorous employee training program which includes 2 formal evaluations per year.

Locations for Baumhower’s Wings in Alabama are Huntsville, Mobile, Daphne, Montgomery, Tuscaloosa, and two Hoover locations.

Kobe Steak house and Pinnacle Hospitality Systems Partner for Success

Posted on by

Kobe Japanese Steakhouse and Sushi Bar of Florida has partnered with Pinnacle Hospitality Systems to implement turnkey business and customer service methods. The chain restaurant has opted to incorporate POSitouch point of sale solutions into their locations including Altamonte Springs, Longwood, Kirkman Road, International Drive, Lake Buena Vista, Kissimmee, Clearwater and Tampa Florida.

Kobe Steakhouse personalized their POSitouch business solution to include table seating management, enterprise data collection, accounting interface, inventory control known as icontrol, labor scheduling, gift card software, credit card authorization, and 24/7/365 help and support provided by Pinnacle.

With all of these options in place, Kobe steakhouse will eliminate employee error, streamline communications between front and back of the house, decrease ticket times and customer wait times, bolster customer service and save countless hours they would normally have spent on labor scheduling and inventory tracking. The restaurant chain can now use those saved hours to focus on future business expenditures and growth, taking pride in the fact that their customer service will always be kept at the best of standards with their POSitouch touch screen point of sale provider.