Tag Archives: wireless POS systems

Florida Icon Chooses Pinnacle’s POSitouch

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For over 20 years, Shucker’s Bar & Grill has been a local favorite among South Floridians.  The restaurant located on 79th Street’s Restaurant Row in Miami Beach serves seafood classics and has an incredible view of Biscayne Bay.  The combination of great food and gorgeous atmosphere has Shucker’s Bar & Grill voted “Best Sports Bar” by Miami New Times and “Best Waterfront View” by NBC Locals Choice 2009.

The outdoor restaurant has also become a destination spot for boaters and water sports enthusiasts. Every day at sunset, people arrive on their sailboats, motor yachts and wave runners to hang out, eat and watch the sun go down over the Miami skyline.  With people lining up by land and sea, Shucker’s restaurant staff can expect a consistently busy night of service.  To help keep up with the demand, Shucker’s has been using Pinnacle’s POSitouch restaurant POS and J2 terminals since 1995.

“Our Pinnacle representatives are familiar with the software and hardware setup and we’ve never had a problem thanks to the excellent customer service,” said Don Farnhaun of Shucker’s Bar & Grill.

As a high-volume restaurant, Shucker’s needs an easy to use, efficient system that possesses opportunities for connectivity.  As an outdoor restaurant in sunny, and sometimes stormy, South Florida, they need a system that can withstand environmental and weather challenges.  They get both of these features and more in the wireless J2 Wave Handheld Touchscreen Computer.  It has a 4.3-inch LCD touch screen, Wi-Fi capability and is designed to streamline restaurant operations for point-of-sale.  Lightweight, with a user-friendly interface, the J2 Wave is convenient and an easy way to train staff on how to send orders and process transactions.

POSitouch allows Shucker’s servers to deliver platters of oysters, fish and wings to their tables in a timely manner.  At the end of the meal, they use J2 wireless terminals for wireless printing and payment processing right at the table so staff can quickly tend to the line of hungry customers waiting on the docks.

Pinnacle’s POSitouch and J2 wireless terminals set a new standard for mobile solutions in the hospitality industry by increasing productivity.  For more information on using wireless POS systems for high volume restaurants, contact Pinnacle Hospitality Systems now—1-800-771-7100.

Kobe Steak house and Pinnacle Hospitality Systems Partner for Success

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Kobe Japanese Steakhouse and Sushi Bar of Florida has partnered with Pinnacle Hospitality Systems to implement turnkey business and customer service methods. The chain restaurant has opted to incorporate POSitouch point of sale solutions into their locations including Altamonte Springs, Longwood, Kirkman Road, International Drive, Lake Buena Vista, Kissimmee, Clearwater and Tampa Florida.

Kobe Steakhouse personalized their POSitouch business solution to include table seating management, enterprise data collection, accounting interface, inventory control known as icontrol, labor scheduling, gift card software, credit card authorization, and 24/7/365 help and support provided by Pinnacle.

With all of these options in place, Kobe steakhouse will eliminate employee error, streamline communications between front and back of the house, decrease ticket times and customer wait times, bolster customer service and save countless hours they would normally have spent on labor scheduling and inventory tracking. The restaurant chain can now use those saved hours to focus on future business expenditures and growth, taking pride in the fact that their customer service will always be kept at the best of standards with their POSitouch touch screen point of sale provider.

Wireless Point of Sale Technology

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Wireless point of sale technology WPOS is now available through most hospitality based point of sale providers. There are distinct advantages of going wireless with your point of sale system. Wait times for sales or service are eliminated, because the server is entering the order directly into a hand held device from the table, also eliminating paper errors.

The productivity of employees is also increased, as they do not have to walk circles around the restaurant to get to a monitor, and in turn wait behind other employees to use it-wasting precious time. Wired installations can also be costly, and those expenses are eliminated.

Wireless point of sale (wireless POS or WPOS) typically consists of a station base directly connected to a central network and one or more handheld devices that communicate wirelessly to that network. Ask Pinnacle Hospitality Systems today about enhancing your hospitality based business with wireless POS technology.