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Alabama Restaurant POS System

Quick Service Restaurant

Pinnacle Hospitality Systems can provide your restaurant with a wealth of options to automate your business and increase your profit margins.

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Tampa Restaurant POS System - The Rack

Sports Bar

Pinnacle will improve the operations of your sports bar by integrating the bar service and table service to provide a complete sports bar solution.

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Orlando Restaurant POS System - Flippers Pizza

Pizza

From independent restaurants to chain restaurants, Pinnacle has the solution to fit your needs and budget.

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Yogurt Shop POS

Yogurt

Pinnacle Hospitality Systems offers complete turn-key packages for the frozen yogurt industry. Our Calypso yogurt shop solution has an easy to learn touchscreen interface and is scalable to handle single or multiple locations.

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Jacksonville Stadium POS System

Stadium

Pinnacle can configure a complete stadium/arena hospitality solution by providing the necessary hardware and software to manage bars, quick service, accounting, inventory, and even provide a wireless ordering system to cater to your skybox clientele.

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Miami Bar POS System - Mojito Bar at Havana

Nightclub

Pinnacle leverages the power of POSitouch to provide you with the ultimate in bar management software capabilities.

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Restaurant POS System - Stout

Irish Pub

Pinnacle’s point of sale systems are easy to train employees with and will simplify your business operations and decrease the amount of time a customer must wait, which will lead to a good reputation and fun atmosphere for many years to come!

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Bowling POS System

Bowling

Pinnacle can configure a complete Bowling Center hospitality solution by providing the necessary software to manage bar area, quick service, accounting, inventory, and even a wireless ordering system to cater to all of your clientele.

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Support

Pinnacle Hospitality Systems offers Full Service help desk support as well as Technical Support to all of our customers so that we can be available when you need it most! Behind each of our products stand dedicated services and support required to ensure proper function. Trust in our world-class services for all of your hospitality industry needs. 

Full Service Help Desk Support includes:

  • Help Desk Support is available 24 hours a day, 7 days a week, 365 days a year
  • Live support is available at all times, we never use an answering service
  • Bilingual  - support in Spanish is available
  • Support representatives are able to employ online troubleshooting and diagnosis techniques that enable them to resolve your problem quickly

A Pinnacle field service technical support technician is available to come to your need immediately should you have a problem with any hardware components of your Pinnacle Hospitality System.

Field Service Technical Support includes:

  • Technicians on Call 24 hours a day, 7 days a week, 365 days a year
  • Technicians arrive prepared with fully stocked repair vans
  • Online diagnostic tools allow technicians to resolve your problem while on site
  • Additional monitors and hardware on hand for replacement if needed
  • Disaster Recovery available in just 48 hours!

Time & Materials

Service is available 24/7 for clients not covered under a service plan - please call for rates.


Limited 30/10/5 Software Support contract: Please call for Rates

  • Contract provides 24/7 limited software support for up to 10 individual incidents or 5 hours of work within a 30 day period.
  • Option to renew upon depletion.
  • Additional issues will be charged at prevailing T&M rates.

"Since 2006, Pinnacle has been providing front line support for our POSitouch system - as the EPOS Program Manger, I could not be more pleased with the results. Pinnacle clearly understands the needs of DQ operators and has always provided consistent execution along the way. They have implemented systems and routines that help us to proactively manage issues and provide assurance that our franchisees are well taken care of. They are available 24x7x365 so they are there when it's convenient for the restaurant, not the other way around. No matter what time of day our locations are calling in, the level of support is consistently high." 

- Chuck Eicher, Manager of EPOS Systems 
American Dairy Queen Corporation

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