Billy Martin, CEO of McGuire’s Irish Pub in Pensacola, operates four high-volume restaurants. When it was time to select a point of sale system, he knew that choosing a high-quality, cost-effective system was essential. Martin selected Pinnacle Hospitality Systems, providers of some of the best POS systems in Pensacola.
McGuire’s is “One of America’s Great Steak Houses,” and guests couldn’t agree more. Every week, each location serves hundreds of hungry guests eager for great food, drinks and live entertainment. With so much traffic, Martin carefully selected Pinnacle to provide the POS system for his busy restaurant. He chose Pinnacle for the price value, speed of assistance and ease of use of its terminals. “Pinnacle has helped our business with guest satisfaction,” explains Martin. Guests are able to get their easy-to-read, itemized checks in a timely manner. Pinnacle has helped to increase profitability through payroll accuracy and in overall guest satisfaction. Martin recalls a specific time when Pinnacle exceeded his expectations – One summer, the restaurant experienced a very detailed problem with their POS ystem and called the 1-800 number. No one was able to help correct the problem, so they contacted the manager at home. She called Martin back on a Saturday night and was able to immediately solve the problem and get the system operating smoothly right away. Martin recommends Pinnacle due to outstanding service, overall ease of use of the systems and the detail of guest checks. He credits his employees for the 35 years of success the restaurant has enjoyed, stressing the fact that they genuinely care about their craft, and stating that Pinnacle has the same qualities – “They care about our business, our future and they care about our POS system.” Pinnacle provides POS systems in Pensacola, cities across the state of Florida and beyond.
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