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A Focus on Good Communication

  • January 17, 2017
Pinnacle has a strong background in hospitality. We know the ins and outs of the business, as well as the importance of good customer service. That is why we have put a focus on quality communication with our customers. From the moment you visit our site, you will see our chat box open up at the bottom, letting you connect to a service representative right away. Use this feature to ask quick questions and clarify product offerings.   We offer comprehensive, 24/7/365 support through our Help Desk, with live support in English and Spanish to assist with troubleshooting and technical issues. If remote assistance isn't enough, the representatives can send technicians to your site as needed. You can choose a service plan to ensure that you get a 48 hour disaster recovery response, access to online diagnostic tools, and fully-stocked technicians on call.   If you're interested in our services and want to learn more, you can meet with your local rep. These specialists are familiar with all of our products and services. They can assist you with finding the right POS system for your business, across different industries and locations. They can also discuss surveillance, gift card, and loyalty systems based on your needs. In order to find the right solution, we offer a free POS analysis, giving you the opportunity to tell us what you need. We listen carefully to our customers and collaborate to find a match.   Take advantage of our different communication options today to learn more about Pinnacle.


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