We are pleased to announce the launch of SkyTab, a cutting-edge pay-at-the-table solution that will be offered FREE to new payments customers! SkyTab integrates seamlessly with our POS systems for an exceptional pay-at-the-table experience for both waitstaff and customers. SkyTab combines state-of-the-art hardware with simple and intuitive software and the customer-friendly payment interface supports EMV chip cards, NFC mobile payments, and traditional swiped card transactions, and includes the ability to split checks, add tips, and more. Waitstaff can also re-order menu items from the device, making it quick and easy to order another round of drinks or add a second appetizer. Full order-at-the-table functionality will be available soon through an upcoming software update.
In addition to payment acceptance, SkyTab also delivers unique functionality that adds enhanced value for Shift4’s customers. Restaurant patrons are prompted to rate their service at the end of the transaction. If the rating is below a predetermined threshold, a text message alert is immediately sent to management so they can address unhappy customers before they leave, avoiding poor Yelp reviews or other negative online reputation damage. Additionally, SkyTab’s e-receipt option allows the restaurant to automatically populate their customer database in Lighthouse to set up email marketing and loyalty campaigns.