10 Tips on How to Gain Customer Loyalty

Courtesy of | By Mike Monocello

If you’re like most small businesses, you grapple with the question of how to gain customer loyalty. You know loyal customers are an asset, and according to an Adobe study, when they return to your business, there’s a nine times greater chance they’ll convert compared to first-time shoppers.However, what you may not know is that their value goes far beyond continued patronage. Loyal customers often recommend your business to friends, family,...

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