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My name's Dave Brown. I'm Senior Account Manager and I cover central and southern Ohio. I've been with Pinnacle since November of 2011. I've been involved in the hospitality business most all of my life in one sort or another, and I came over in 1997 and got into point of sale business and have been helping hospitality businesses ever since. My goal in working with you is to get a better understanding of your business and to see exactly where we can help make you more efficient and more profitable. I can be reached at 614-373-6492 or you can email me at firstname.lastname@example.org.
Chuck Eicher, Manager of EPOS Systems American Dairy Queen Corporation
Since 2006, Pinnacle has been providing front line support for our POSitouch system - as the EPOS Program Manager, I could not be more pleased with the results. Pinnacle clearly understands the needs of DQ operators and has always provided consistent execution along the way. They have implemented systems and routines that help us to proactively manage issues and provide assurance that our franchisees are well taken care of. They are available 24x7x365 so they are there when it's convenient for the restaurant, not the other way around. No matter what time of day our locations are calling in, the level of support is consistently high.