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My name's Howard Kassof. I am a Restaurant Technology Specialist with Pinnacle Hospitality Systems, and I work in the Fort Lauderdale, Palm Beach, and Southwest Florida market. I came to Pinnacle in April of 2004. I was in the restaurant business for most of my life. I was actually a Pinnacle customer until 2003. I used POSitouch for my restaurant. I grew up in the industry. My goal in working with you is to give you the tools to make good business decisions. We have the ability now to quantify everything that happens in the restaurant, and give it to you in a timely fashion. The quicker you have information to make decisions, the better your results are going to be. You can reach me on the East Coast at 954-214-1623 and Southwest Florida at 239-699-7470. My email is firstname.lastname@example.org.
Chuck Eicher, Manager of EPOS Systems American Dairy Queen Corporation
Since 2006, Pinnacle has been providing front line support for our POSitouch system - as the EPOS Program Manager, I could not be more pleased with the results. Pinnacle clearly understands the needs of DQ operators and has always provided consistent execution along the way. They have implemented systems and routines that help us to proactively manage issues and provide assurance that our franchisees are well taken care of. They are available 24x7x365 so they are there when it's convenient for the restaurant, not the other way around. No matter what time of day our locations are calling in, the level of support is consistently high.