Hi I'm Derek Rasmussen I'm the restaurant technology consultant for Pinnacle Hospitality. I cover the Pittsburgh Pennsylvania area. My past experience in the hospitality industry - I was a restaurateur. I had three pizza places - all in Tallahassee, North Florida. And then I went from there and to the corporate world with Chili's and was a area manager with Chili's. My goal is to be able to help anybody that needs help with creating more revenue through technology. It's no longer about just ringing in a hamburger it's about what you can do to capture that customer, make them happy and of course bring them back for more and create a overall customer experience.
Felicia Pawlik – Marketing Representative Valley Dairy Restaurants - 11 Locations in Pennsylvania
We chose a POSitouch system for all eleven of our units because of the simplicity of the key features including labor scheduling, time and attendance and a quick menu. Pinnacle exceeded our expectations, when one of our units experienced a hard drive failure and we were able to call their emergency call service as soon as possible and they got us up and running in no time. I would recommend Pinnacle to other restaurants because of the ease of use, friendly service and support staff.