Pinnacle Hospitality Systems offers Full Service help desk support as well as Technical Support to all of our customers so that we can be available when you need it most! Behind each of our products stand dedicated services and support required to ensure proper function. Trust in our world-class services for all of your hospitality industry needs.
A Pinnacle field service technical support technician is available to come to your need immediately should you have a problem with any hardware components of your Pinnacle Hospitality System.
Service is available 24/7 for clients not covered under a service plan – please call for rates.
Since 2006, Pinnacle has been providing front line support for our POSitouch system - as the EPOS Program Manager,
I could not be more pleased with the results. Pinnacle clearly understands the needs of DQ operators and has always provided consistent execution along the way. They have implemented systems and routines that help us to proactively manage
issues and provide assurance that our franchisees are well taken care of. They are available 24x7x365 so they are there when it's convenient for the restaurant, not the other way around. No matter what time of day our locations are calling in, the level of support is consistently high."
- Chuck Eicher, Manager of EPOS Systems
American Dairy Queen Corporation